IL-8279184
The Freddie Crenshaw State Farm Insurance office in Chicago, IL serves customers with insurance and financial services. We can help you and your family with auto insurance, home insurance, life insurance, business insurance, and more. We pride ourselves on great customer service and quality insurance coverage you can trust.
Details
Online appointmentsAvailable
Onsite servicesAvailable
Wheelchair accessible entranceAvailable
Wheelchair accessible restroomAvailable
Wheelchair accessible seatingAvailable
Location
Certified by Freddie Crenshaw - State Farm Insurance Agent • May 17, 2026
Certified by Freddie Crenshaw - State Farm Insurance Agent • May 17, 2026
Monday9:00 AM - 5:00 PM
Tuesday9:00 AM - 5:00 PM
Wednesday9:00 AM - 5:00 PM
Thursday9:00 AM - 5:00 PM
Friday9:00 AM - 5:00 PM
SaturdayClosed
SundayClosed
5/25/20269:00 AM - 5:00 PM
7/3/20269:00 AM - 5:00 PM
9/7/20269:00 AM - 5:00 PM
11/26/20269:00 AM - 5:00 PM
12/25/20269:00 AM - 5:00 PM
1/1/20279:00 AM - 5:00 PM
Reviews
4.9
205 reviews
5 stars
200
4 stars0
3 stars0
2 stars0
1 star
5
TM
Taisha Medina
Mar 28, 2022
5.0
Ive been with them a little over 2 yrs now I love them so helpful and professional I moved recently and needed my policies moved and I was having trouble with the first agent i contacted so my new agent contacted freddies office a big shout to Mckenzie jumped on it and took the steps to help and contact my new statefarm agent and got things done a.s.a.p thank you so much to her for the amazing job I'm a very happy customer 😀
VA
Victor Alvarado
Jan 16, 2022
5.0
McKenzie is a great agent she explained our rates on our house insurance and car insurance and is working on our life insurance… gave us details information that other insurance won’t..
FL
Frequency Lifestyle
Sep 9, 2021
5.0
They responded very quickly to my matter and really spent the time with me to answer all my questions.
Frequently Asked Questions About Freddie Crenshaw - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
Where do I access my online billing and payment information?
Use the Digital Pay Payment Center link to access your account. Enter your User ID and password to login. You will be directed to your billing and payment information.
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.
Is Freddie Crenshaw's State Farm Insurance office a Black-owned business?
Yes, this State Farm Insurance office is a Black-owned business.
What types of insurance does Freddie Crenshaw - State Farm Insurance offer?
They offer auto insurance, home insurance, life insurance, renters insurance, motorcycle insurance, property insurance, boat insurance, pet insurance, and business insurance.
What are the regular office hours for Freddie Crenshaw - State Farm Insurance?
The office is open Monday through Friday from 9:00 AM to 5:00 PM and closed on weekends and major holidays.
Can I get a free insurance quote online from Freddie Crenshaw - State Farm Insurance?
Yes, you do not have to pay for a quote online; free quotes are offered.
What payment methods are accepted at Freddie Crenshaw - State Farm Insurance?
They accept cash and most major credit cards, including Visa, Mastercard, Discover, and American Express.
Does Freddie Crenshaw - State Farm Insurance provide services accessible to wheelchair users?
Yes, the office has wheelchair-accessible seating and restrooms, including unisex and wheelchair-accessible restrooms.
How can customers access their online billing and payment information?
Customers can use the Digital Pay Payment Center link to log into their account with their User ID and password to access billing and payment details.
Is there convenient public transit or places nearby that can help me visit the office?
Yes, nearby places include Dunkin' coffee shop, Elite Beauty Salon, and Metro Praise Church, which are easy to find landmarks while visiting the State Farm office at 4317 W Irving Park Road.
Where can I enjoy food or drinks around the Freddie Crenshaw State Farm office?
You can visit nearby Dunkin' for coffee and donuts, Number 1 Chop Suey for Chinese cuisine, or McNamara's pub for drinks and food, all located close to the insurance office.
Are there other professional services near Freddie Crenshaw - State Farm Insurance that customers might find helpful?
Yes, nearby are Citywide Mortgage of America Corporation, Mullappallil Law Group, Green Ivy Realty & Property Management, and Gomez Insurance Agency, which offer services like mortgage, legal advice, real estate, and additional insurance options.
Brand Certified Facts from Freddie Crenshaw - State Farm Insurance Agent
This information is certified by Freddie Crenshaw - State Farm Insurance Agent and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified May 17, 2026Yext Knowledge Graph
Address
Categories
Geo coordinates
Legal business name
Hours of operation
Phone number
Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: