Jimmy Thompson - State Farm Insurance Agent

4.9
399 reviews

About

Insurance Agency
TX-1669303 The mission of the Jimmy Thompson office is to provide Willis and surrounding Montgomery and Walker Counties with reliable insurance coverage they can count on. Our office can help with auto insurance, homeowners insurance, renters insurance, life insurance, business insurance, and much more. Stop in and meet with our experienced insurance team to stay covered!

Location

Jimmy Thompson - State Farm Insurance Agent
10652 FM 1097 W, Willis, TX
77318, United States

Hours

Reviews

4.9
399 reviews
5 stars
385
4 stars
7
3 stars
3
2 stars
0
1 star
4

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the staff for their friendly, responsive, and helpful service, with specific mentions of agents like Makayla, Tammy, and Mariah.

Efficiency

Many reviews highlighted the quick and efficient handling of insurance needs, with agents providing timely responses and resolving issues promptly.

Knowledgeable Staff

Reviewers noted the agents' expertise in explaining policies and finding the best coverage options, contributing to a positive customer experience.

Trust and Reliability

Long-term customers expressed trust in the agency, citing years of satisfactory service and a commitment to addressing their insurance needs.

Personalized Attention

Customers appreciated the personalized service they received, with agents taking the time to understand their specific situations and providing tailored solutions.
  • MN
    Margaret Nikel
    3 days ago
    5.0
    GOOD SERVICE. The human touch is best. Everyone was knowledgeable, listened to my concerns and worked quickly to answer questions. Nice to speak to a live local person not AI or call center from who knows where. Tori was delightful: pleasant and friendly.
  • DD
    David
    4 days ago
    5.0
    Anthony was great at helping me throughout the process of getting my vehicles insured. Gave me various quotes explaining each cars insured price to finally closing the deal.
  • AA
    Ashley
    Nov 16, 2025
    5.0
    Fast and down to earth. Easy to talk to and made this whole process the easiest insurance experience of my life. Thank you!!
  • JS
    Joseph Stapf
    Nov 12, 2025
    5.0
    Tori was very knowledgeable and pleasant to work with. If she didn’t know the answer she researched and circled back to us. I am looking forward to continuing my relationship with State Farm through Tori.
  • MF
    Melia Fleetwood
    Nov 3, 2025
    5.0
    Shannon was great to work with. She was so nice and responded to my questions very quickly via email and really helped me customize my homeowners policy exactly how I wanted it. I am pending a transfer of my auto insurance from another agent to this office, and Shannon has been great in keeping me updated throughout the process and making sure everything goes smoothly for me. 10/10 overall customer service, and really helped me build trust with them!

Frequently Asked Questions About Jimmy Thompson - State Farm Insurance Agent

What types of insurance coverage does Jimmy Thompson - State Farm Insurance Agent offer?

They provide auto, homeowners, renters, life, business insurance, and more for Willis and surrounding Montgomery and Walker Counties.

What are the business hours of Jimmy Thompson - State Farm Insurance Agent?

The office is open Monday through Friday from 9:00 AM to 5:00 PM and closed on weekends.