Business Details
About
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TX-1376023 The Caley Baillio Team is proud to offer over 19 years of combined experience in serving your Auto Insurance, Home Insurance, Renters Insurance, Life Insurance, Health Insurance & Financial Services needs. We never forget we are in business because of our State Farm customers. Serving Tomball, TX, Magnolia, TX, Montgomery County and greater Houston area. Let us help you today.
Details
- Requires appointmentNot available
- Online appointmentsAvailable
- Onsite servicesAvailable
- Wheelchair accessible entranceAvailable
Location
Caley Baillio - State Farm Insurance Agent
620 W Main St, Tomball, TX
77375, United States
Hours
Reviews
4.9
370 reviews
5 stars
361
4 stars2
3 stars0
2 stars0
1 star
7
What are people saying?
AI-generated from recent customer reviews
Customer Service
The staff consistently received praise for their exceptional customer service, being described as friendly, knowledgeable, and responsive.
Agent Expertise
Customers highlighted the agents' thoroughness and expertise in explaining insurance options and ensuring policies met their needs.
Community Engagement
The agency is recognized for its involvement in community events and initiatives, enhancing customer relationships and satisfaction.
Efficiency
Many reviews noted the quick and efficient handling of policy changes and claims, making the process smooth for customers.
Long-term Relationships
Several customers mentioned their long-term loyalty to the agency, citing positive experiences over many years.
- AAAlfonso1 day ago5.0I came into the office this week and Gaby went over and beyond to help me. She answered all my questions and helped me get everything switched over. She made it so easy and made me feel so comfortable and she was so patient with me. I got to meet the whole crew and they’re all such great people. She was a true blessing. Thank you, Gaby!
- DSDebra Slack3 days ago5.0My drive safe beacon had stopped recording my trips. When I got to the office today I had the pleasure of meeting Cheyann. She happily went to work & narrowed down the issue to the beacon's battery. She graciously removed the old beacon & installed the new one. She was a joy to work with both professional & friendly. I let her know she was a great ambassador for Caley Baillio's State Farm office. We have always had excellent customer service with Caley's office & would highly recommend them.
- KDKristi DaileyNov 17, 20255.0What a pleasure it was doing business Ashlee today.Purchased a new car and needed to update my coverage and within minutes I was on my way.Ashlee cancel my trade in and sent temporary insurance by email.Never put on hold.Call was answered and never had to be transferred or listen to elevator music! This is why I gave 5 star!Keep up the great work Ashlee.
- ASAmanda SebastianNov 17, 20255.0Caley Baillio Insurance Agency is absolutely fantastic! Caley and her team are incredibly knowledgeable, responsive, and genuinely care about their clients. They make the insurance process simple and stress-free. Their customer service is top-notch. I highly recommend this agency to anyone looking for trustworthy and reliable insurance support!
- AMApryl MarieNov 14, 20255.0Cheyann really came through for me when filling a Life Insurance Claim during a challenging time when dealing with loss of a love one. She went above and beyond to assist me in obtaining the answers I needed in a timely, professional, and courteous manner. Cheyann assisted me in corrections to the paperwork process and kept me posted every step of the way. Thank you Cheyann, well done! :)
Frequently Asked Questions About Caley Baillio - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
Where do I access my online billing and payment information?
Use the Digital Pay Payment Center link to access your account. Enter your User ID and password to login. You will be directed to your billing and payment information.
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.
Do I have to pay for a quote online at Caley Baillio - State Farm Insurance Agent?
No, you do not have to pay for a quote online. We offer free quotes!
What payment methods are accepted by Caley Baillio - State Farm Insurance Agent?
We accept cash and most major credit cards, including Visa, Mastercard, Discover, and American Express.
How can I access my online billing and payment information?
Use the Digital Pay Payment Center link to log in with your User ID and password to view your billing and payment information.
What services can I manage through the State Farm mobile app?
You can manage your insurance and banking accounts, get roadside assistance, file claims, and more through the mobile app.
When is Caley Baillio - State Farm Insurance Agent open for business?
We are open Monday through Friday from 9:00 AM to 5:00 PM and closed on Saturdays, Sundays, and major holidays.
Can I make changes to my insurance coverages online?
Yes, you can request coverage changes online; these will be forwarded to your agent for processing.
Is Caley Baillio - State Farm Insurance Agent accessible for people with disabilities?
Yes, the office has wheelchair accessible entrance, seating, and restrooms.
Are there other State Farm agents or similar services near Caley Baillio - State Farm Insurance Agent?
Yes, Ben Thibodeaux State Farm, another State Farm insurance agency, is located nearby and could be an alternative for your insurance needs.
What local services can I access near Caley Baillio - State Farm Insurance Agent?
You can find several services nearby, including Devine Law Firm for legal assistance and America’s Family Dental for dental care, making it convenient to combine appointments when visiting the area.
Are there places to eat or relax near Caley Baillio - State Farm Insurance Agent?
Yes, nearby restaurants such as Che Gaucho, offering Argentine cuisine, and Pepperoni's pizza restaurant are great spots to visit before or after your business with us.