TX-2278367 We make it a point to get to know each and every one of our State Farm customers and find out what matters most to them. We are passionate about showing you we care and want to provide the greatest value available. April Roberts - State Farm Agent in The Woodlands, TX has become a premier office because we excel at making the customer the center of our business.
Agents are consistently praised for their helpfulness, knowledge, and responsiveness, with many customers highlighting specific agents like Samantha, Rian, and Dianna for their exceptional service.
Professionalism
Customers frequently mention the professionalism of the staff, noting their ability to handle inquiries and provide clear explanations regarding insurance policies.
Cost Savings
Many reviews indicate that customers experienced significant savings on their insurance premiums, often while receiving better coverage than before.
Friendliness
The staff is described as friendly and approachable, creating a welcoming atmosphere for clients.
LT
Logan Tinsley
4 days ago
5.0
James did a excellent job at explaining everything and was able to get me a great rate.
RD
Robert Durocher
4 days ago
5.0
Samantha is very professional and eager to help. Thank you!
SR
Sarah Rodriguez
Jan 5, 2026
5.0
Amazing step by step assistance with renewing and updating my plan ! Thank you James for your assistance with everything.
YP
Yaneth Palacios
Dec 30, 2025
5.0
I highly recommend Rian ! I was shopping around for auto insurance . He was able to find me more coverage and a less monthly payment with State Farm .
JH
JUDY HESS
Dec 29, 2025
4.0
I was running out of time when my new insurance was gonna be changed And had talked to so many insurance companies and RIAN help me so much she listened and ask and separated what we didn’t need and was very patient one of the best listeners of all the real estate people I talk to I have since gotten quite a few that are a lot lower than she is, but I don’t know that is compare apples to apples so I look so long that she was so nice that I had not been with State Farm. I was with Allstate for many years. They became kind of a crazy price actually they’ve been fighting for my business lately so many insurance company.
Frequently Asked Questions About April Roberts - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.