Our office is proud to serve Richmond, Rosenberg, Sugar Land, as well as those relocating to Fort Bend County.
My team of licensed Insurance Professionals is here to help get you insurance coverage for your specific needs. Not only can we help with Auto Insurance, Homeowners Insurance, Life Insurance and Financial Services, but we are also able to assist small business owners with their commercial insurance.
Give us a call today!
Many customers praised the agents, particularly Ariel and Kate, for their professionalism, helpfulness, and ability to explain policies clearly.
Billing Issues
Several reviews highlighted confusion and frustration with the billing system, including unclear charges and difficulties in obtaining refunds.
Positive Experiences
Numerous customers reported positive experiences with the agency, noting significant savings and efficient service when switching from other insurance providers.
Agent Recommendations
Ariel and Kate received multiple recommendations for their attentive service and ability to find the best coverage options for clients.
AA
aracely abergel
Dec 23, 2025
1.0
State Farm’s billing system is extremely confusing. The charges were unclear, and the bimonthly payments made it hard to understand what I was actually being billed for. There was no clear explanation of the amounts, which created constant confusion.
When I canceled the policy, it became even worse. I was left unsure whether there was an extra charge, and no one could clearly explain what the final amount was for. The lack of transparency and communication is very frustrating. A company this large should have clear, honest, and easy-to-understand billing, but that was not my experience at all. I would not recommend this company due to their unclear charges and poor communication.
LL
Lin Lin
Dec 9, 2025
5.0
Los mejores , en precios y en atencion , explicacion , estoy muy contenta con lo que estoy pagando . 10 of 10 Cody and Ariel ( en español)
MM
Menchie Mariano
Nov 22, 2025
5.0
An ideal agent is someone who will go out his way to look out for you, treat you like a family member, and spend extra mile to find ways in saving extra penny. Patient, professional and knowledgeable. That is August Balagtas, a real person you can find at State Farm at Greatwood Sugar Land. No other words but sincere Thank you!!!
GH
ginger hickson
Oct 16, 2025
5.0
katherine was ready nice and professional on phone with me. August was one started me insurance with in text was professional as well. Two good people to talk to sign up with.
CC
Camaleon Camaleon
Oct 6, 2025
5.0
I appreciate the help and professional support of Ariel; he took the time to explain every single detail of what my insurance policy is. He was very polite and he provided an amazing customer service! I highly recommend him.