Phil Rice - State Farm Insurance Agent

4.9
259 reviews

About

Insurance Agency
To empower families and individuals by protecting what matters most and helping them navigate their financial future with clarity and confidence. We provide personalized insurance and financial services with care, ensuring that every client feels understood, respected, and secure in their decisions.

Details

  • Requires appointmentNot available
  • Online appointmentsNot available
  • Onsite servicesAvailable

Location

Phil Rice - State Farm Insurance Agent
395 W State Hwy 114, Suite 120, Southlake, TX
76092, United States

Hours

Reviews

4.9
259 reviews
5 stars
254
4 stars
2
3 stars
0
2 stars
1
1 star
2

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the professionalism, patience, and helpfulness of agents like Jess, Jason, and Donna, highlighting their ability to answer questions and provide tailored solutions.

Efficiency

Several reviews noted the quick and smooth process of switching insurance, with many customers completing their transitions in a matter of minutes.

Cost Savings

Numerous customers reported significant savings on their insurance premiums after switching to State Farm, often attributing this to the efforts of specific agents.

Communication

While most feedback was positive regarding communication, one review highlighted a serious issue with unprofessionalism and lack of organization, indicating a need for improvement in this area.
  • RR
    Richard Ramsay
    4 days ago
    5.0
    Carrina provided outstanding service from start to finish. She was knowledgeable, responsive, and took the time to explain all my options clearly. She made the process smooth and stress-free. Highly recommend.
  • JR
    Jim Rudy
    5 days ago
    5.0
    Olivia Lauffer of Phil Rice State Farm was very cordial and professionally answered questions to assist me thru a painless process to review her insurance quote and convert it to a consummated binding insurance policy with all paper work and ID card in less than an hour via phone and email.
  • KW
    Kylee Wheeland
    Jan 6, 2026
    5.0
    Jess was such an incredible help when it came to bundling coverage. She thoroughly explained the benefits of each coverage and had a quick answer for all of my questions. She was very personable and there were no awkward silence moments that normally happen when dealing with insurance personnel. I will be using her for my future needs or questions about coverage.
  • GJ
    Greg Johnson
    Jan 5, 2026
    5.0
    I just switched my Auto and Homeowner insurance over to State Farm and with Olivia's help, I am saving quite a bit of money. She was great to work with and I would highly recommend her and the agency to anyone.
  • MM
    Michael Moore
    Dec 31, 2025
    5.0
    We’ve worked with Phil’s office for a couple of years now. Everyone is very knowledgeable, helpful and kind. We just did a policy review with Carrina Poli and she was extremely thorough and answered all of our questions. Highly recommend!

Frequently Asked Questions About Phil Rice - State Farm Insurance Agent

Where is Phil Rice - State Farm Insurance Agent located?

Phil Rice - State Farm Insurance Agent is located at 395 W State Hwy 114, Suite 120, Southlake, TX 76092, USA.

What are the operating hours of Phil Rice - State Farm Insurance Agent?

The agency operates Monday through Friday from 9:00 AM to 5:00 PM and is closed on Saturdays and Sundays.