Customers consistently praised the helpfulness, patience, and friendliness of staff members, particularly Brittany, Brenda, and Mary.
Efficiency
Many reviews highlighted the quick and efficient service provided, with several customers noting that their inquiries were resolved in a timely manner.
Knowledgeable Staff
Reviewers appreciated the staff's knowledge and ability to explain insurance policies clearly, making the process easier for customers.
Positive Experience
Overall, customers expressed high satisfaction with their experiences, often recommending the service to others.
FN
Felix Nieto
Nov 4, 2025
5.0
Brittany was very kind and helpful.
AA
A Anderson
Nov 4, 2025
5.0
Brenda was most helpful , patient and friendly
JM
Josh Morales
Oct 29, 2025
5.0
Brittany was very helpful. She did things quickly and communicated throughout the whole process. I appreciated her courtesy and desire to help me.
NC
Natalie Cerda
Oct 28, 2025
5.0
Blanca was so helpful, she helped me with all my questions I had and explained everything throughly.
JT
Joe Trevino
Oct 23, 2025
5.0
I called the office for proof of insurance. Brittany answered and helped me wonderfully. I had what I needed before we hung up. She sent me the proof electronically and waited until I received it. This took less than 10 minutes. Isabel, you're very lucky to have her. Her service to your customers are worthy of emulation. Great job Brittany! Keep up your excellent service.
Frequently Asked Questions About Isabel Degollado - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
Where do I access my online billing and payment information?
Use the Digital Pay Payment Center link to access your account. Enter your User ID and password to login. You will be directed to your billing and payment information.
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.
Do I have to pay for a quote online at Isabel Degollado - State Farm Insurance Agent?
No, you do not have to pay for a quote online. We offer free quotes!
What payment methods are accepted at Isabel Degollado - State Farm Insurance Agent?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
How can I access my online billing and payment information?
Use the Digital Pay Payment Center link on our website and enter your User ID and password to view your billing and payment information.
Who should I contact if I have questions about billing or payments?
Please contact your agent for questions about bills, payments, or Renewal Coverage Offers. Contact details are available on your bill's details page.
What services does the State Farm mobile app provide?
The app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more.
What are the business hours of Isabel Degollado - State Farm Insurance Agent?
The office is open Monday to Friday from 9:00 AM to 5:00 PM and closed on weekends and major holidays.
What types of insurance does Isabel Degollado - State Farm Insurance Agent offer?
We offer auto, life, homeowners, renters, motorcycle, property, boat, pet, and business insurance products.
Is Isabel Degollado - State Farm Insurance Agent bilingual?
Yes, we provide services in both English and Spanish.
Are there any nearby healthcare facilities customers can visit before or after meeting with the agent?
Yes, nearby healthcare options include CLINICA HISPANA EL RENACER and Clínica Hispana Zarzamora, which are convenient for medical needs in the area.
What nearby automotive services are available to customers visiting Isabel Degollado - State Farm Insurance Agent?
Customers can visit Terrazas Tire Shop for tire and wheel repairs or Supreme Performance for automotive repair near our office.
What dining options are near Isabel Degollado - State Farm Insurance Agent for customers to try?
Nearby dining includes Kawser Chinese & Thai Restaurant, Los Angeles Tortilleria, Restaurant and Bakery, and La Che Empanadas for diverse cuisine choices.