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TX-1668127 State Farm Cassie Thompson Agency Mission: To connect and serve the needs of the community through managing risk and actualizing the dream. State Farm Cassie Thompson Agency Vision: Cultivate the why behind the State Farm brand, assuring a since of comfort in the knowledge that all individual needs and wants are the priority of the agency.
Details
- Requires appointmentNot available
- Online appointmentsAvailable
- Onsite servicesAvailable
- On-site parkingAvailable
Location
Cassie Thompson - State Farm Insurance Agent
8610 Broadway Street, San Antonio, TX
78217, United States
Hours
Reviews
4.9
252 reviews
5 stars
243
4 stars
6
3 stars0
2 stars2
1 star1
What are people saying?
AI-generated from recent customer reviews
Customer Service
Agents like Lauren, Kevin, and Breeanna received high praise for their professionalism, responsiveness, and helpfulness in assisting customers with their insurance needs.
Knowledge and Expertise
Customers highlighted the agents' extensive knowledge and ability to explain policies clearly, making the insurance process easier to understand.
Efficiency
Many reviews noted the quick and seamless service provided by the agents, with several customers mentioning how fast their policies were set up or modified.
Cost Savings
Several customers reported significant savings on their insurance policies, thanks to the agents' efforts in finding the best deals and discounts.
- MBMelissa Bizeau1 day ago5.0I was visiting from out of state and needed notary services for a family member in a very short amount of time. Cassie and her team were very willing to accommodate and it made a rushed situation so much less stressful. Thank you Cassie!
- MHMarjorie HarrellDec 19, 20255.0Lauren Stone is amazing. Accountability. Professionalism. Compassion. She provided me a quote in Oct. '24. It didn't benefit me at the time, she understood and let me know that she would follow up with me at my next renewal. A year later I received a text message from her with the same professionalism as before. She provided me a quote for my vehicle and renters insurance. The amount is better than what I was currently paying; however, if the amount would have been the same or comparable, I would have switched over, and Lauren would have been my deciding factor.
- ABAmy BlantonNov 19, 20255.0Breeanna was very helpful and always courteous. I appreciate all her hard work.
- MHMarilyn HowardNov 3, 20255.0Kevin was amazing . He sold me three policies and pending a fourth . He truly has a concern for his clients to get what they need in a policy, His knowledge was immaculate and should be Rated as an expert . There should be some type of bonus or reward in pay for his time and effort to close all these polices with knowledge and concern for his clients , Keep up the great work Kevin !
- SSSam SOct 24, 20255.0Breeanna M. provided an excellent service during my dealing with State Farm's claim department. She understood the nature of the issues that I was dealing with and reached out to the claim adjuster team member to relay my messages. She listens very well and is pleasant to work with.
Frequently Asked Questions About Cassie Thompson - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
Who should I contact if I have questions about billing or payments?
Please contact your agent. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more.
What are the office hours for Cassie Thompson - State Farm Insurance Agent?
The office is open Monday through Friday from 9:00 AM to 5:00 PM and closed on weekends and major holidays.
Where is Cassie Thompson - State Farm Insurance Agent located?
The agency is located at 8610 Broadway Street, Suite 340, San Antonio, TX 78217.
Which languages are spoken at this agency?
The agency staff speaks English and Spanish to assist customers.
What types of insurance products does Cassie Thompson offer?
They offer Auto, Life, Homeowners, Renters, Motorcycle, Property, Boat, Pet, and Business Insurance.
Is there free parking available at the agency?
Yes, there is free onsite parking and a parking garage available for customers.
Can I visit nearby real estate agents to assist with home buying after getting insurance here?
Yes, nearby real estate agencies such as First Title and Escrow, Century 21 Middleton, and Keller Williams Realty are in the area, providing opportunities to coordinate insurance and real estate needs conveniently.
Are there employment agencies nearby if I am looking for workforce solutions?
Yes, VIP Staffing, MedTrust LLC, Staff Pro Workforce Solutions, and Reliable Staffing Broadway are nearby options for employment and professional services.
What are some nearby places I can visit for relaxation or entertainment after my visit?
You can visit Moon Goddess Massage for relaxation, or Redbox for video rentals. Additionally, Courtyard By Marriott is a nearby hotel if you need accommodation.