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TX-1668127 State Farm Cassie Thompson Agency Mission: To connect and serve the needs of the community through managing risk and actualizing the dream. State Farm Cassie Thompson Agency Vision: Cultivate the why behind the State Farm brand, assuring a since of comfort in the knowledge that all individual needs and wants are the priority of the agency.
Details
- Requires appointmentNot available
- Online appointmentsAvailable
- Onsite servicesAvailable
- On-site parkingAvailable
Location
Cassie Thompson - State Farm Insurance Agent
8610 Broadway Street, San Antonio, TX
78217, United States
Hours
Reviews
4.9
250 reviews
5 stars
241
4 stars
6
3 stars0
2 stars2
1 star1
What are people saying?
AI-generated from recent customer reviews
Customer Service
Agents like Kevin, Lauren, and Breeanna received high praise for their friendly, knowledgeable, and efficient service.
Professionalism
Customers noted the professionalism and responsiveness of the agents, particularly in handling claims and policy updates.
Knowledge and Expertise
Many reviews highlighted the agents' deep knowledge of insurance products and their ability to explain options clearly.
Savings and Value
Several customers reported significant savings on their insurance policies, thanks to the agents' efforts to find the best deals.
Overall Satisfaction
The overall sentiment is highly positive, with many customers expressing their intent to recommend the agency to others.
- ABAmy Blanton5 days ago5.0Breeanna was very helpful and always courteous. I appreciate all her hard work.
- MHMarilyn HowardNov 3, 20255.0Kevin was amazing . He sold me three policies and pending a fourth . He truly has a concern for his clients to get what they need in a policy, His knowledge was immaculate and should be Rated as an expert . There should be some type of bonus or reward in pay for his time and effort to close all these polices with knowledge and concern for his clients , Keep up the great work Kevin !
- SSSam SOct 24, 20255.0Breeanna M. provided an excellent service during my dealing with State Farm's claim department. She understood the nature of the issues that I was dealing with and reached out to the claim adjuster team member to relay my messages. She listens very well and is pleasant to work with.
- STSonia TrioloOct 16, 20255.0My experience with State Farm is excellent! Thank you so much Breeanna for being prompt, kind and courteous with my recent claim!
- RBrebecca beebeOct 15, 20255.0Lauren from State Farm offered the best customer support while navigating my busy schedule. She listened and got me connected with all the services I needed quickly and efficiently.
Frequently Asked Questions About Cassie Thompson - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
Who should I contact if I have questions about billing or payments?
Please contact your agent. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more.
What are the office hours for Cassie Thompson - State Farm Insurance Agent?
The office is open Monday through Friday from 9:00 AM to 5:00 PM and closed on weekends and major holidays.
Where is Cassie Thompson - State Farm Insurance Agent located?
The agency is located at 8610 Broadway Street, Suite 340, San Antonio, TX 78217.
Which languages are spoken at this agency?
The agency staff speaks English and Spanish to assist customers.
What types of insurance products does Cassie Thompson offer?
They offer Auto, Life, Homeowners, Renters, Motorcycle, Property, Boat, Pet, and Business Insurance.
Is there free parking available at the agency?
Yes, there is free onsite parking and a parking garage available for customers.
Can I visit nearby real estate agents to assist with home buying after getting insurance here?
Yes, nearby real estate agencies such as First Title and Escrow, Century 21 Middleton, and Keller Williams Realty are in the area, providing opportunities to coordinate insurance and real estate needs conveniently.
Are there employment agencies nearby if I am looking for workforce solutions?
Yes, VIP Staffing, MedTrust LLC, Staff Pro Workforce Solutions, and Reliable Staffing Broadway are nearby options for employment and professional services.
What are some nearby places I can visit for relaxation or entertainment after my visit?
You can visit Moon Goddess Massage for relaxation, or Redbox for video rentals. Additionally, Courtyard By Marriott is a nearby hotel if you need accommodation.