Business Details
About
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TX-1183885 Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams. Life is busy, that is why we will adjust our schedule to meet your needs if you are looking for insurance in the San Antonio, TX & Boerne, TX area. I have a large, experienced staff to help you with all of your auto and motorcycle insurance and home or renters insurance questions.
Location
Alex Post - State Farm Insurance Agent
2602 N. Loop 1604 W., San Antonio, TX
78248, United States
Hours
Reviews
4.8
167 reviews
5 stars
157
4 stars1
3 stars1
2 stars0
1 star
8
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the friendly, professional, and responsive service provided by the staff, highlighting their willingness to help and address concerns promptly.
Expertise
Reviewers noted the team's knowledge and ability to explain insurance details clearly, making the process easier and less stressful for clients.
Trustworthiness
Many customers expressed a strong sense of trust in the agency, citing long-term relationships and reliable support during claims and policy management.
Efficiency
Clients appreciated the quick response times and efficient handling of requests, making interactions smooth and hassle-free.
Affordability
Several reviews mentioned competitive rates and cost savings, reinforcing the agency's reputation for providing good value for insurance coverage.
- VVVanessaOct 29, 20255.0Getting new insurance can be somewhat stressful, but James made the entire process really easy and worry free! He took the time to explain every detail, answered all my questions with patience, and made sure I understood exactly what I was getting. He was very kind and communicative. It’s rare to find someone who truly cares about their clients, but James goes above and beyond. I feel blessed having him as my agent, highly recommend!
- RSRichard StalderSep 12, 20255.0Very considerate and we got the quotes quickly
- FAFrank ApaezAug 29, 20255.0Spoke to Brittney and was very helpful and professional. Helped me immediately and asked me about my day which was kind. The people out of Alex Post State Farm have always taken care of me. They've helped me in so many ways over the years. Why would I go anywhere else? I highly recommend Alex Post State Farm for your insurance needs
- EGEvan GreenAug 22, 20255.0Great group working here, Brittany and Justin are the best!
- SZSteve ZimmermannAug 13, 20255.0My experience with Alex Post has always been Great.
Frequently Asked Questions About Alex Post - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
Where do I access my online billing and payment information?
Use the Digital Pay Payment Center link to access your account. Enter your User ID and password to login. You will be directed to your billing and payment information.
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.
Do I have to pay to get a quote online from Alex Post - State Farm Insurance Agent?
No, quotes provided online are free of charge at Alex Post - State Farm Insurance Agent.
What payment methods does Alex Post - State Farm Insurance Agent accept?
They accept cash and major credit cards including Visa, Mastercard, Discover, and American Express.
How can I access my online billing and payment information?
Use the Digital Pay Payment Center link on their website and log in with your User ID and password to view your billing and payment details.
What are the office hours for Alex Post - State Farm Insurance Agent?
The office is open Monday through Friday from 9:00 AM to 5:00 PM, and closed on weekends and specific holidays.
Can I purchase an insurance policy entirely online through this agency?
Typically, yes. You can usually purchase a policy online after getting a quote. If this option is not available, contact your agent or Customer Care.
What types of insurance does Alex Post - State Farm Insurance Agent offer?
They offer auto, life, homeowners, renters, motorcycle, property, boat, pet, and business insurance.
What languages can I use to communicate with Alex Post - State Farm Insurance Agent?
The agency offers services in English and Spanish to accommodate diverse customers.
Is it possible to go paperless for billing with this insurance agency?
Yes, you can opt for paperless billing by updating your email preferences when logged into your account.
What nearby dining options are available to visit before or after my appointment?
You can enjoy a meal at nearby restaurants like Gianni's Italian Cuisine, Papa Johns Pizza, Lenny's Subs, or Thai Hut Restaurant before or after your visit.
Which nearby places can help me find Alex Post - State Farm Insurance Agent more easily?
Nearby locations like Alamo City Liquor, iRun sporting goods, and the shopping center Bitters Crossing can serve as landmarks to find the agency's office.
Are there local fitness and wellness centers near Alex Post - State Farm Insurance Agent I can visit?
Yes, nearby options include 3T Karate, Bella Women's Fitness, and Trilogy Dance Center, which offer various fitness and recreational activities.