Business Details
About
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TX-1447854 Our office strives to provide State Farm customers with the most efficient and professional service in the Richardson area. We primarily serve Richardson, Dallas, Plano, Murphy, Wyile, Allen and surrounding areas as well as the entire state of Texas. We focus on Auto, Home, Life, and Small Business Insurance needs.
Location
Jamie Detten - State Farm Insurance Agent
819 W. Arapaho Rd, Richardson, TX
75080, United States
Hours
Reviews
5.0
371 reviews
5 stars
365
4 stars3
3 stars0
2 stars1
1 star2
What are people saying?
AI-generated from recent customer reviews
Customer Service
Agents are consistently praised for their helpfulness, patience, and professionalism, making the insurance process smooth and stress-free.
Knowledgeable Staff
Customers appreciate the thorough explanations and detailed comparisons provided by agents, helping them understand their options and make informed decisions.
Cost Savings
Many reviews highlight significant savings on insurance premiums, with agents actively working to find the best rates for customers.
Responsive Communication
The agency is noted for its quick responses and follow-ups, ensuring customers feel supported throughout their insurance journey.
Positive Experiences
Overall, customers express high satisfaction with their experiences, recommending the agency for its friendly and efficient service.
- ABaura blue3 days ago5.0Gavin was awesome and very helpful in making sure I got the best value and all my questions addressed! He showed compassion towards me, so I felt I wasn't just a number or anything. Highly recommend because of the care, connection, and fast response time!!
- ASAzih Shalabi6 days ago5.0I’ve had State Farm for a year now and honestly best choice I made! I have worked with Gavin from the beginning and he’s extremely helpful and answers my questions and requests in a timely manner. Highly recommend great team
- MSMelodie SimingtonNov 13, 20255.0I got a quote less than 10 minutes and State Farm saved me $125 a month. I’m excited and pleased and I have more items covered. I’m telling all my family and friends.
- THTeri HOct 17, 20255.0Wow! As in the best kind of wow. Jennifer, my account rep, is helpful, patient, kind, and thorough. She is the reason I chose this State Farm office to sign my new homeowners and auto policies with. Jennifer must have handled five, or six phone calls with me, answering many of the same questions as if they were the first time I asked them. Each time we spoke she was as great to interact with as you could ever want, and her follow-up calls were helpful, not pushy. Because of Jennifer, I am thrilled to be back with State Farm. I know I am backed by proven protection when I need it.
- DADaniel AvilaOct 15, 20255.0Jenny was an absolute pleasure to work with. She helped us get an auto insurance quote for my father and even found us a premium that saved us about $2,000 on our home insurance. But beyond the great value State Farm offered, what really stood out was Jenny herself. She was incredibly kind, patient, and thorough—taking the time to answer every question and explain everything clearly. Jenny carefully compared our existing policies "apples to apples" and helped us understand exactly how State Farm could offer better coverage and value. What impressed us most was her willingness to go the extra mile. She guided us through the entire process with such professionalism and warmth that it made what could have been a stressful experience genuinely pleasant. Jenny's kindness and care truly reflect her character, and were very grateful for both the service she provided and the way she carried herself throughout. Highly recommend working with her! Thanks, Jenny!
Frequently Asked Questions About Jamie Detten - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
Where do I access my online billing and payment information?
Use the Digital Pay Payment Center link to access your account. Enter your User ID and password to login. You will be directed to your billing and payment information.
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.
Do I have to pay for a insurance quote online?
No, you do not have to pay for a quote online. We offer free quotes!
What payment methods are accepted at Jamie Detten - State Farm Insurance Agent?
We accept cash and most major credit cards, including Visa, Mastercard, Discover, and American Express.
How can I access my billing and payment information online?
You can access your billing and payment information through the Digital Pay Payment Center by logging in with your User ID and password.
Who should I contact if I have questions about billing or payments?
Please contact your agent for questions about bills, payments, or Renewal Coverage Offers. Your agent's phone number and email are on your bill details page.
What insurance products does Jamie Detten - State Farm Insurance Agent offer?
They offer Auto, Life, Homeowners, Renters, Motorcycle, Property, Boat, Pet, and Business Insurance.
What are the office hours for Jamie Detten - State Farm Insurance Agent?
The office is open Monday through Friday from 9:00 AM to 5:00 PM, and closed on Saturdays and Sundays.
Are there any holidays when Jamie Detten - State Farm Insurance Agent is closed?
Yes, the office is closed on Thanksgiving (November 27, 2025), Christmas Day (December 25, 2025), and New Year's Day (January 1, 2026).
What languages are supported at this insurance office?
Services are provided in both English and Spanish.
What nearby amenities can I visit before or after my appointment?
You can visit Mantra Leaf Cafe for coffee or tea, Anytime Fitness for a workout, or The China Express for dining, all located nearby.
Are there other insurance agents close to Jamie Detten - State Farm Insurance Agent?
Yes, Yesenia Martinez - State Farm Insurance Agent is another nearby insurance provider you can consider.
Where can I find nearby services for car and home needs?
Nearby options include Majesty Auto Glass for auto glass repair and Richardson Roofing Pro for roofing and construction services.