Christian Lett - State Farm Insurance Agent

5.0
469 reviews

About

Insurance AgencyAuto Insurance AgencyHome Insurance AgencyLife Insurance AgencyRenter's Insurance AgencyBusiness Insurance Service
Our vision is to be an organization that proactively meets with policyholders and develops an office that is the most sought after insurance provider. We will build lifelong relationships, impact our community, and help people realize their dreams. License #: TX-2483895, TX-2556920

Location

Christian Lett - State Farm Insurance Agent
861 N Coleman St, Prosper, TX
75078-2310, United States

Hours

Reviews

5.0
469 reviews
5 stars
465
4 stars
1
3 stars
0
2 stars
0
1 star
3

What are people saying?

AI-generated from recent customer reviews

Customer Service

Nicci received numerous accolades for her outstanding customer service, being described as professional, responsive, and genuinely caring.

Claims Process

Customers reported a smooth and stress-free claims process, with Nicci and the team providing clear communication and timely updates.

Professionalism

The team, especially Nicci and Bryson, were frequently praised for their professionalism, knowledge, and ability to explain insurance options clearly.

Overall Satisfaction

Many customers expressed high levels of satisfaction with their experiences, recommending the agency for its attentive and helpful service.

Communication

Consistent positive feedback highlighted the team's effective communication, ensuring customers felt informed and supported throughout their interactions.
  • AA
    AJ
    2 days ago
    5.0
    State Farm is doing great job. Especially Nicci has been a phenomenal from the start to end for our claims process. State Farom great institution to work with.
  • GB
    gina barnhart
    Nov 15, 2025
    5.0
    I could not recommend Nicci more!! She was amazing and so easy to work with! She made a stressful situation easy to navigate. And her follow up & genuine care came through in my conversations with her. She truly is a gem!
  • RH
    Randy Howard
    Nov 12, 2025
    5.0
    Nicci was very helpful in getting the cancellation date on a policy corrected after someone else had entered the wrong date. She was extremely kind and followed up with me every step of the way. She provides customer service the way it should be!
  • LR
    Lezlie Resnick
    Nov 10, 2025
    5.0
    Nicci at the State Farm office of Christian Lett’s Is AMAZING. her attention to detail and customer service is phenomenal. I will always use this office as long as I can work with Nicci. Thank you Nicci for always providing superb service
  • AS
    Asia Suggs
    Nov 3, 2025
    5.0
    So glad we signed up for roadside assistance as my son is away at school and was in need of help when his car battery went out. This benefit put my husband and I at ease. Nicci is the best and has been tremendously helpful with ensuring all information regarding our policy is communicated and avoided us being charged additional fees. Thanks so much for providing great service!

Frequently Asked Questions About Christian Lett - State Farm Insurance Agent

What types of insurance does Christian Lett - State Farm Insurance Agent provide?

They offer Auto, Home, Life, Renter's, and Business Insurance.

What are the office hours for Christian Lett - State Farm Insurance Agent?

The office is open Monday to Friday from 8:30 AM to 5:30 PM, and Saturday from 9:00 AM to 1:00 PM. It is closed on Sundays.