Business Details
About
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TX-1942062 The mission of the Michael Fortado office is to provide Plano and surrounding Collin County with reliable insurance coverage they can count on. Our office can help with auto insurance, homeowners insurance, renters insurance, life insurance, business insurance, and much more. Stop in and meet with our experienced insurance team to stay covered.
Details
- Requires appointmentAvailable
- Online appointmentsAvailable
- Onsite servicesAvailable
Location
Michael Fortado - State Farm Insurance Agent
3020 Legacy Dr, Plano, TX
75023, United States
Hours
Reviews
4.8
133 reviews
5 stars
125
4 stars
2
3 stars1
2 stars0
1 star
5
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the helpfulness and professionalism of agents like James, Brian, and Steven, highlighting their ability to explain insurance options clearly and provide personalized assistance.
Knowledgeable Staff
Numerous reviews mentioned the agents' extensive knowledge about insurance products, with specific mentions of agents like Isaac and Richard who provided detailed explanations and guidance.
Positive Experiences
A significant number of customers reported positive experiences with the agency, often recommending specific agents for their exceptional service and support throughout the insurance process.
Issues with Management
Some customers expressed dissatisfaction with the management and responsiveness of the agency, particularly regarding communication and handling of claims.
Competitive Rates
Several reviews noted that customers were able to secure competitive rates and save money by switching to State Farm, often highlighting the affordability of their policies.
- DTDovilė Štrimaitytė6 days ago5.0This office is wonderful. Bradley did amazing helping me out!
- BCBradley COct 30, 20255.0Brian was very helpful and explained the process of getting insurance very well! I appreciate all the hard work this office does
- JEJake ElliottOct 30, 20255.0James was very helpful!
- CMCody McElhaneyOct 16, 20255.0I spoke with Bradley about some home owners insurance as I’m looking to purchase our first home. He was very helpful in really making sure I understand the breakdowns of plans and where most people go wrong when deciding on coverages. He was great and once we’ve settled on a place we will gladly be calling back for Bradley to get us a great deal!
- TSTanner ShieldsOct 16, 20255.0I spoke with Brad about car insurance for a car I’m looking into and he helped me understand the different levels of coverages for the car I’m looking at buying. Once I buy I will be calling back to get the insurance and move over to State Farm.
Frequently Asked Questions About Michael Fortado - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
Where do I access my online billing and payment information?
Use the Digital Pay Payment Center link to access your account. Enter your User ID and password to login. You will be directed to your billing and payment information.
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.
Do I have to pay for an insurance quote online from Michael Fortado - State Farm Insurance Agent?
No, you do not have to pay for a quote online. We offer free quotes!
What payment methods are accepted at Michael Fortado - State Farm Insurance Agent?
We accept cash and most major credit cards, including Visa, Mastercard, Discover, and American Express.
How can I access my billing and payment information online?
Use the Digital Pay Payment Center link to log in with your User ID and password to access your billing and payment information.
Who should I contact if I have questions about billing or payments?
Please contact your agent whose phone number and email are available on the details page of your bill.
What services can I perform using the State Farm mobile app?
The app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more.
When is Michael Fortado - State Farm Insurance Agent open for business?
The office is open Monday through Friday from 9:00 AM to 5:00 PM and closed on weekends and major holidays such as Thanksgiving, Christmas, and New Year's Day.
Is it possible to schedule an appointment online at this State Farm location?
Yes, online appointments are offered, but appointments are required for service at this location.
What types of insurance does Michael Fortado - State Farm Insurance Agent offer?
We offer auto, homeowners, renters, life, motorcycle, property, boat, pet, and business insurance.
What nearby fitness centers can I visit before or after stopping by the insurance office?
You can visit nearby fitness options such as G.R.I.T Factory, Honor Yoga Plano, 9Round Plano Legacy, 9Round Fitness, or Anytime Fitness, all located close to the office.
Are there nearby dining options around Michael Fortado - State Farm Insurance Agent?
Yes, nearby restaurants include Millstone Bakery, Pizza Hut, Salsa Tex Mex, Chipotle Mexican Grill, and Baskin-Robbins for dessert.
Where can I find locksmith services near the insurance agency if I need assistance?
Nearby locksmith services include United Locksmith Service and Car Locksmith Plano Texas, both close to the office.