Principal Financial Group

2.0
7 reviews

About

Business Insurance ServiceInsurance BrokerLife Insurance AgencyFinancial PlannerFinancial ConsultantInvestment ServicePrincipal
This is a local sales office for Principal Financial Group. Our financial professionals will work closely with you on a consultative needs-based approach to find solutions that will help you reach your financial goals.

Location

Principal Financial Group
1900 W Loop S, Houston, TX
77027, United States

Hours

Reviews

2.0
7 reviews
5 stars
1
4 stars
1
3 stars
0
2 stars
0
1 star
5
  • VF
    Victor F
    Aug 14, 2025
    4.0
    I previously rated Principal a lower rating due to some initial challenges. However things have greatly improved and it’s been a breeze working with my analyst. Whenever I call customer service, they answer quickly and answer all my questions. Communication via email is prompt and follow up takes place very thoroughly. I’m happy to update this review based on this improved experience which has been consistent. Thank you.
  • CM
    christopher martinez
    Feb 28, 2025
    1.0
    It has been such a hassle getting correct information and moving my investments around. It feels like they are actively trying to slow down the process. The information they provide about their investment options is very misleading. They make it sound like you have flexibility in your investments, when in reality all they have are preset mutual funds. I just want my money in a different account with a different company.
  • FZ
    Frank Zamora
    Aug 10, 2024
    1.0
    Let me start by stating I hadn't been able to work for nearly 3 months due to an accident out of work. I coach my sons baseball team and got hit with a baseball right in the eye and put me out of work for this long. I called principal to see what options I have to help me with my bills. They said they have a hardship program. So I submitted the form and they took nearly a month to reply what all I needed to get help. So I submitted all forms needed to get help. Waited a week they claimed they never received anything. So resubmitted they information they were requesting and they claimed again never received it. So now it's been two months from original date asking for help so as I asked for management they claimed to have received my information and it took them two days to deny me because some of the dates were not within the time period as per the regulations. But they continue to get my money every pay period since I've been back at work. Now I have submitted request to change my account to zero they are not getting a penny from me anymore. So i would not recommend these thieves at all.
  • KC
    Kristofer Charlton-Ouw
    Jul 23, 2023
    1.0
    Unresponsive, error-riddled, cack-handed retirement account management. Do not use them.

Frequently Asked Questions About Principal Financial Group

What services does Principal Financial Group in Houston offer?

Principal Financial Group offers consultative financial services including insurance, retirement planning, and investment solutions to help you reach your financial goals.

What are the operating hours of Principal Financial Group's Houston office?

The Houston office is open Monday to Friday from 8:00 AM to 5:00 PM and is closed on weekends and major holidays such as Thanksgiving, Christmas, and New Year's Day.