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TX-1431964 Our office loves people, insurance and State Farm! We are committed to providing you with personalized assistance in a caring and simple manner, whether it's helping relocate from another state or changing car insurance. From Renters, Home, Condo, Business, Car, Life, Health insurance and more, we are here 24/7. Call, click or walk into our Dallas or Desoto location today. We hope to see you soon!
Details
- Online appointmentsAvailable
- Onsite servicesAvailable
Location
Alison Fourtner - State Farm Insurance Agent
1910 Pacific Ave, Dallas, TX
75201, United States
Hours
Reviews
4.8
275 reviews
5 stars
256
4 stars4
3 stars0
2 stars1
1 star
14
What are people saying?
AI-generated from recent customer reviews
Customer Service
Agents like Samantha, Alison, and Caleb received high praise for their professionalism, knowledge, and responsiveness, making the insurance process smooth and stress-free.
Cost Savings
Many customers reported significant savings on their insurance premiums, often highlighting how agents helped them find better rates and coverage options.
Timeliness
Customers appreciated the quick and efficient service, with many noting that their insurance needs were addressed promptly, often within a single call.
Personalized Experience
Clients felt valued and understood, with agents taking the time to explain policies and options clearly, fostering a sense of trust and satisfaction.
Mixed Feedback
While most reviews were positive, a few customers expressed frustration with service inconsistencies and difficulties in communication regarding specific issues.
- NMNicole MelroseJan 6, 20265.0Samantha reached out and offered to check on lowering my rates for car insurance. She got us a better premium than Progressive and saved us over $1400 a year. Highly recommend!
- RWRiley WilkinsDec 29, 20255.0I love the timely service that this office offers! Mary is very knowledgeable, friendly, and answered all of the questions that I had.
- WKW KettsDec 22, 20255.0I was recently involved in a car accident and my State Farm team was all over it! From speaking directly with Alison, to getting my vehicle in the repair shop the next day, it was a great experience and I felt very protected in a difficult situation! Thanks Alison and team being there when needed most!!
- SJStewanna JohnsonDec 18, 20255.0Samantha has been amazing to work with, as I have been shopping for a new insurance provider! She was diligent in ensuring that I had the best options available! Thank you so much
- BMBridget MaxwellDec 17, 20255.0Samantha gave me a quote on my car. I had renewed with another company and it was going up to close to $250. State Farm quote was cut in half! What a deal!! Thank you Samantha!!
Frequently Asked Questions About Alison Fourtner - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
Where do I access my online billing and payment information?
Use the Digital Pay Payment Center link to access your account. Enter your User ID and password to login. You will be directed to your billing and payment information.
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.
Do I have to pay for a quote online at Alison Fourtner - State Farm Insurance Agent?
No, you do not have to pay for a quote online. The office offers free quotes.
What payment methods are accepted at Alison Fourtner - State Farm Insurance Agent?
They accept cash and major credit cards including Visa, Mastercard, Discover, and American Express.
How can I access my online billing and payment information?
You can access your billing and payment information through the Digital Pay Payment Center by entering your User ID and password.
Who should I contact if I have questions about billing or payments?
Please contact your agent whose phone number and email are available on the details page of your bill.
What services does Alison Fourtner - State Farm Insurance Agent offer?
The office offers insurance products including Auto, Life, Homeowners, Renters, Business, Motorcycle, Boat, and Pet Insurance, along with financial services.
What are the office hours for Alison Fourtner - State Farm Insurance Agent?
The office is open Monday through Friday from 8:30 AM to 5:00 PM Central Time and closed on Saturdays, Sundays, and major holidays.
Can I purchase or change my insurance policy online?
You can typically purchase a policy online after getting a quote and request coverage changes online; however, all changes are processed through your agent.
What nearby places can I visit around Alison Fourtner - State Farm Insurance Agent?
Nearby places include the Mike Slocumb Law Firm, Reliable Staffing agency, and Christian Mechanical HVAC services, which may be helpful if you have legal, employment, or HVAC needs while in the area.
How can nearby businesses like Pacific Deck Dallas and Music Hall At Fair Park enhance my visit to the State Farm office?
You can enjoy dining at Pacific Deck Dallas or attend events at Music Hall At Fair Park before or after your appointment, making your visit to the area more enjoyable.
Are there any nearby services to assist with vehicle or property needs when visiting Alison Fourtner - State Farm?
Yes, Valet Towing is nearby for vehicle assistance and GreenWorks Inspections offers home inspection services, convenient if you need these services alongside your insurance needs.