Business Details
About
Insurance Adjuster
Auto & Property Claims Assurance is a team of professional independent insurance adjusters dedicated to simplifying and accelerating the claims process for IA firms. Our experienced team specializes in handling both auto and property insurance claims, providing expert guidance to ensure a smooth and efficient resolution. By utilizing our in-depth knowledge of insurance policies, industry standards, and up to date technologies and certifications we work diligently to settle claims. The adjusters at Auto & Property Claims Assurance are your trusted partners.
Details
- Online appointmentsAvailable
Location
Auto & Property Claims Assurance
2549 Westview Dr, Canyon Lake, TX
78133, United States
Hours
Reviews
5.0
10 reviews
5 stars
10
4 stars0
3 stars0
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1 star0
- CGChristine GroveAug 30, 20255.0Jesse and his team were extremely helpful and knowledgeable. Throughout the whole process they were timely and thorough. They really showed that they were on my side and i appreciated their willingness to come out to my property on a Saturday morning.
- NGNorma J GarzaAug 29, 20255.0I have worked with, and done business with Jesse for a long time, and he and his team have always been professional, knowledgeable, and efficient!
- MAMike AlmaguerAug 28, 20255.0I can’t say enough good things about Auto & Property Claims Assurance. From the very first call, they treated me like family and took such a huge weight off my shoulders. With the recent storm, Jesse was on time, professional, and genuinely cared about making sure I understood the process and felt heard with the loss of my property. Everything was explained clearly, handled quickly, and I always felt supported. What could have been a stressful, confusing situation turned out to be smooth and stress-free thanks to them. I wouldn’t hesitate to recommend them to my closest friends and family—this is the kind of company you can truly trust.
- VHValerie HernandezAug 27, 20255.0Auto & Property Claims Assurance went above and beyond after my car accident. Jesse took care of all the details, worked with my insurance directly, and resolved my claim faster than I expected. Their professionalism and support made a difficult time so much easier. Great customer service!!!
- GCGenevieve CaballeroAug 27, 20255.0Jesse went above and beyond to help me get insured at the best rates. He was very informative and took time to explain everything out to me so that i could understand. Really appreciate his attention to detail
Frequently Asked Questions About Auto & Property Claims Assurance
Do you do adjusting or appraisals?
Our services include adjusting, appraisals, virtual claims, and inspections. We offer a comprehensive range of assessment options to meet various insurance-related needs.
How do I file a claim?
To file a claim, please contact your insurance provider directly. You will need to provide the following information: your policy details, the date and time of the incident, a description of what occurred, contact information for all parties involved and any witnesses, and if available, photographs of the damage and a police report.
How soon will an adjuster contact me?
Our team will reach out to you within 24 business hours of receiving your claim information. We prioritize prompt communication to ensure efficient claim processing.
What claims management and services do you provide?
We offer complete claims support from beginning to end, including loss adjusting, virtual adjusting, and desk adjusting. Whether you need help with a single claim or a large volume of claims, we can assist. We also manage all filing and electronic document storage within our secure system for easy access when needed. Online billing is also available.
Are all your line adjusters certified?
Yes. Every one of our line adjusters is certified, and our team has expertise in auto, commercial, RV, and residential claims.
Do you provide property adjusting services, and are your adjusters Xactimate-certified?
Yes. Our skilled adjusters are dedicated to delivering exceptional customer service while ensuring fast and precise results. We create Xactimate estimates with 3D structural sketching and include thoroughly documented photos for accurate and complete claim filing.
Do you provide auto adjusting services, and do you use CCC One?
Yes. Our adjusters guide clients through the entire process from start to finish. They are experienced with most carriers’ estimating guidelines and well-versed in vehicle total-loss procedures, including state percentage thresholds and insurance carrier requirements. With the client’s approval, we also assist in settling claims.
Do you offer commercial adjusting services?
Yes. We handle commercial adjusting for self-insured companies, commercial and personal vehicles, recreational vehicles, and residential claims. Our goal is to help your insureds resume operations as quickly and smoothly as possible.
What types of insurance claims does Auto & Property Claims Assurance handle?
We specialize in handling both auto and property insurance claims, including compensation claims, complex claims, RV claims, and residential property claims.
How can I file a claim with Auto & Property Claims Assurance?
You should contact your insurance provider directly with your policy details, incident information, contact details, and any supporting documentation like photos or police reports.
What services does Auto & Property Claims Assurance offer?
Our services include claims adjusting, appraisals, virtual claims, inspections, and comprehensive loss adjusting services for various insurance needs.
How soon will an adjuster contact me after I file a claim?
Our team will reach out to you within 24 business hours of receiving your claim information to ensure prompt communication and efficient processing.
What are your business hours?
We are open Monday through Friday from 8:00 AM to 5:00 PM, and Saturday from 8:00 AM to 12:00 PM by appointment only. We are closed on Sundays and certain holidays.
Where is Auto & Property Claims Assurance located?
Our office is located at 2549 Westview Dr, Canyon Lake, TX 78133, USA.
Do you offer services in multiple languages?
Yes, we provide services in both English and Spanish to accommodate diverse customer needs.
What payment options are accepted?
We accept American Express, Check, Discover, Mastercard, and Visa for payment.
What nearby places might be of interest to clients visiting your office in Canyon Lake?
Nearby places include Hill Country Shine Mobile RV Body Repair & Paint for vehicle repairs, South Canyon Lake for outdoor recreation, and Grifs Grove RV Park if you are traveling with an RV.
Are there local accommodations near Auto & Property Claims Assurance for visiting clients?
Yes, options include Vacation Canyon Lake motel and Art is INN Bed & Breakfast, both offering convenient lodging and amenities.
What recreational spots near your office can clients enjoy before or after their appointment?
Clients can visit nearby Comal Park for outdoor activities or relax at Westhaven Beach, both providing excellent opportunities to unwind.