TX-805333 Your financial security is of the utmost importance to us at State Farm: Ginny Thompson Insurance. We provide trustworthy coverage all over Texas including Boerne, Fair Oaks Ranch, & Comfort since 1985. By offering policies in home insurance, car insurance, and life insurance we hope to partner with you in protecting your most valuable possessions. Whether you are in Boerne for a few years or looking to start a life here, we look forward to discussing how our insurance policies can help you!~
I have had the pleasure of being with state farm since the purchase of my first car. I choose to pay premium price for premium service. However the best customer service i have received was from the employee, Andrew. Not only did he reach out to me by phone, left a voicemail and then texted me to ensure my questions and worries ASAP. Also through the app state farm made submitting quote and checking the status of any accident claim. Again shoutout to Andrew.
MA
martin Alvarado
Sep 12, 2025
5.0
All the time they are for you,all the time they answer the phone and help with your question
MF
Marie fisher
Sep 11, 2025
5.0
Excellent and friendly service.
Anytime I have questions or any type of issue,
Take the time to answer my questions and help with any solutions I need. Jessica helped me today, Very pleasant and helped to resolve my issue.
I definitely recommend this State Farm agency.
JR
Jeanette Rosewood
Aug 14, 2025
5.0
I don’t know what I would do without Gina Thompson and her girls. Jennifer is an absolute rockstar. They have walked me through every step of life with Insurance and even been a listening error when it wasn’t Insurance these girls are absolutely amazing. I will never use anybody else.
MM
Miguel Montoto
Feb 29, 2024
5.0
Karissa was very patient with me and all the questions i had! So very helpful and knowledgeable!
Frequently Asked Questions About Ginny Thompson - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
Where do I access my online billing and payment information?
Use the Digital Pay Payment Center link to access your account. Enter your User ID and password to login. You will be directed to your billing and payment information.
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.
Do I need to pay to get an insurance quote online from Ginny Thompson - State Farm Insurance Agent?
No, obtaining a quote online is free of charge at Ginny Thompson - State Farm Insurance Agent.
What payment options are accepted at Ginny Thompson - State Farm Insurance Agent?
They accept cash and major credit cards, including Visa, Mastercard, Discover, and American Express.
How can I access my billing and payment information online?
Use the Digital Pay Payment Center link, then enter your User ID and password to view your billing and payment details.
Who should I contact if I have questions about my bills or payments?
Contact your agent for questions about bills, payments, or Renewal Coverage Offers. Agent contact details are available on your bill's details page.
What services can I manage through the State Farm mobile app provided by Ginny Thompson?
You can manage insurance and banking accounts, get roadside assistance, file claims, and more via the mobile app.
What does Emergency Roadside Service cover with Ginny Thompson's policies?
It covers towing to the nearest repair facility, delivery of gas, oil, battery or tires, one hour of locksmith services, and mechanical labor for certain services.
What are the office hours for Ginny Thompson - State Farm Insurance Agent?
The office is open Monday through Friday from 8:00 AM to 5:00 PM and closed on Saturdays, Sundays, and holidays.
Can I purchase an insurance policy online through Ginny Thompson's website?
Typically, yes. You can purchase a policy online after receiving a quote, but if not, you should contact your agent or Customer Care.
What nearby facilities can I visit when coming to Ginny Thompson - State Farm Insurance Agent at 217 E Bandera Rd?
Nearby places include Trio Rehabilitation & Wellness Solutions, Edward R. Rashid optometry clinic, and Guild Mortgage Company, which might be convenient if you have related health, vision, or home financing needs.
Are there dining options close to Ginny Thompson - State Farm Insurance Agent where I can eat before or after my visit?
Yes, nearby restaurants include Lulu's Teahouse cafe, Valentinos Italian Cafe, China Bowl Chinese restaurant, and El Rio Mexican Restaurant for a variety of dining choices.
What fitness centers are near Ginny Thompson's office where I can work out?
Planet Fitness and Boerne Family YMCA are nearby gyms where you can exercise before or after your appointment.