Customers consistently praised the exceptional service provided by agents like Carlos and Tito, highlighting their professionalism, patience, and willingness to help.
Efficiency
Many reviews noted the quick and seamless process of setting up insurance, with agents providing timely responses and handling requests promptly.
Communication
Overall, the team was commended for their clear communication and ability to explain policies thoroughly, ensuring customers felt informed and supported.
Affordability
Several customers mentioned receiving competitive rates and great deals on their insurance, contributing to a positive overall experience.
AM
Alyssa Miller
4 days ago
5.0
Absolutely loved working with Tito and Kenny. They made my family’s transition from an Alabama policy to a Texas policy so easy. No hassle. Tito worked around my work schedule to help accommodate us in a very timely manner. We lucked out in finding our State Farm team!
RM
Rich Milewski
Dec 17, 2025
5.0
Fantastic service and even better price!
TS
Tyler Seminetta
Dec 15, 2025
5.0
This agency is fantastic. Never had to wait for any documentation and they are always on top of things
VV
VJ
Dec 11, 2025
5.0
Carlos helped me get onboarded with State Farm smoothly. He understood my insurance needs perfectly, communicated clearly, and made the whole process hassle-free. Truly helpful and great to work with!
NS
Noel Scott
Dec 4, 2025
5.0
Worked with Tito to help me complete my auto and fix something on my rental insurance. He did an excellent job and went above and beyond by calling my apartment complex to make sure I added the correct tracking.
Frequently Asked Questions About Kenny Hill - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.
What payment methods can I use?
We accept most major credit cards, such as Visa, Mastercard, Discover, and American Express.
Do I have to pay for an online insurance quote at Kenny Hill - State Farm Insurance Agent?
No, online quotes are free at Kenny Hill - State Farm Insurance Agent.
How can I get help with billing or payments related to my insurance policy?
You should contact your agent for questions about billing or payments. Their phone number and email are on your bill's details page.
What features are available on the State Farm mobile app?
The app allows you to manage insurance and banking accounts, get roadside assistance, file claims, and more.
What coverage does Emergency Roadside Service include?
It covers towing your covered vehicle, delivery of gas, oil, battery, or tires, one hour of locksmith services, and one hour of mechanical labor for select services.
What are the office hours for Kenny Hill - State Farm Insurance Agent in Austin?
The office is open Monday to Wednesday and Friday from 9:00 AM to 5:00 PM, Thursday from 9:00 AM to 6:00 PM, and Saturdays from 9:00 AM to 12:00 PM. It is closed on Sundays and major holidays.
Which major credit cards are accepted for payment at Kenny Hill - State Farm Insurance Agent?
They accept American Express, Discover, Mastercard, and Visa.
What insurance products does Kenny Hill - State Farm Insurance Agent offer?
They offer auto, life, homeowners, renters, motorcycle, property, boat, pet, and business insurance.
How can a customer visiting Kenny Hill - State Farm Insurance Agent use nearby public services?
Customers can visit nearby professional services like Jackie Dearth, Realtor, or Azteca Tax Service for real estate and financial assistance before or after their insurance visits.
Are there any dining or leisure spots near Kenny Hill - State Farm Insurance Agent for customers to enjoy?
Yes, TV Dinners Cafeteria & Catering and Princess Lashes Boutique & Spa LLC are nearby, offering food and relaxation options around your insurance appointments.
Can customers find related insurance and real estate agencies nearby Kenny Hill location?
Yes, State Farm Insurance and several real estate groups like Brick Solid Real Estate Group and DwellinAustin are close by, which can assist with broader insurance and property needs.