Business Details
About
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As your local Abilene, TX State Farm Insurance Agency, we provide comprehensive insurance services to residents throughout Taylor and Jones Counties, including Abilene, Anson, Tuscola, Merkel, Tye, Buffalo Gap, Hawley, Impact, Trent, Hamlin, and Stamford. We specialize in services such as auto insurance, car insurance, home insurance, renters insurance, business insurance, commercial insurance, motorcycle insurance, boat insurance, flood insurance, RV insurance, condo insurance, and more! Contact us for a quote on your insurance needs today!
Location
Kim Austin - State Farm Insurance Agent
4542 S 14th St, Abilene, TX
79605, United States
Hours
Reviews
5.0
378 reviews
5 stars
372
4 stars3
3 stars0
2 stars0
1 star3
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff for being friendly, helpful, and knowledgeable, with many specific mentions of agents like Marina, Megan, and Sabrina.
Professionalism
The team demonstrated a high level of professionalism, with agents providing thorough explanations and assistance throughout the insurance process.
Savings
Many reviews highlighted significant savings on insurance premiums, with customers expressing satisfaction over the discounts and better rates obtained.
Warm Atmosphere
The office environment was described as welcoming, with complimentary drinks and a friendly atmosphere that made customers feel valued.
Efficiency
Customers noted the quick and efficient service, with many stating that their insurance needs were handled promptly and effectively.
- KTKennedy TaylorNov 3, 20255.0Want to thank Megan from State Farm for her call this morning and helping with my insurance policy for my vehicles just wanted to say thank you very much for breaking it all down on my coverages she’s definitely very knowledgeable, professional, and polite. To anyone who is need of insurance I recommend seeing Megan with State Farm.
- CJCindy JenkinsSep 29, 20255.0Kim was very helpful in getting me started with my Insurance. Explained everything and got me the best rate with more coverage than I previously had. Very sweet as well. I would recommend Kim!
- MGMichael GarzaSep 26, 20255.0After me and my wife had issues with another agent, we came across Kim Austin Statefarm here in Abilene. The minute we walked in we were greeted with a very warm hospitality by Megan Holmes. She began to listen to our concerns and paused what she was doing to help us right away, despite it being late on a Friday. Right away she looked at our policy and helped us get the answers we needed. It showed what commitment not only Megan but Kim Austin’s team demonstrated. I highly recommend this place. Kim Austin even came out to greet us and spoke to us kindly. This is quite different from the approach I was accustomed to from a different head agent who I never met, spoke or seen due to the excuse, “he was always busy.” We are saving so much because of this location. Everyone was kind and kept offering us complimentary drinks and food. Kim and Megan are the way to go if you’re looking for an agency that treats you like family.
- NCNathaniel ClouseSep 26, 20255.0Megan was FANTASTIC in assisting me with my auto insurance policy. She was quick to find all the amazing discounts and was very knowledgeable in what I had to do to get these discounts. State Fatm for life now! Thanks to Megan!
- RJRoshell JacksonSep 25, 20255.0Mrs. Megan was very helpful and informative. Might I add very knowledgeable about insurance coverage and policy. She also took her time with me and gave me that real down home feeling like we were from the same neighborhood. If you need insurance give her a call
Frequently Asked Questions About Kim Austin - State Farm Insurance Agent
What types of insurance services does Kim Austin - State Farm Insurance Agent provide?
Kim Austin offers comprehensive insurance services including auto, car, home, renters, business, commercial, motorcycle, boat, flood, RV, and condo insurance.
Where is Kim Austin - State Farm Insurance Agent located?
The agency is located at 4542 S 14th St, Abilene, TX 79605, USA.
What are the office hours for Kim Austin - State Farm Insurance Agent?
The office is open Monday to Friday from 9:00 AM to 5:00 PM and closed on Saturdays and Sundays.
Is Kim Austin - State Farm Insurance Agent closed on holidays?
Yes, the agency is closed on holidays including November 27, 2025, December 25, 2025, and January 1, 2026.
How can I contact Kim Austin - State Farm Insurance Agent?
You can contact the agency by calling +1 325-692-0408.
Does Kim Austin - State Farm Insurance Agent have a website where I can get a quote?
Yes, you can visit their website at https://kimaustin.us/ to get a quote for your insurance needs.
Which communities does Kim Austin - State Farm Insurance Agent serve?
The agency serves residents throughout Taylor and Jones Counties, including Abilene, Anson, Tuscola, Merkel, Tye, Buffalo Gap, Hawley, Impact, Trent, Hamlin, and Stamford.
Are there any nearby places to visit before or after visiting Kim Austin - State Farm Insurance Agent?
Yes, nearby places include Zombie BJJ for martial arts and fitness, Rustic Arrow & Co. for boutique shopping, and Fox Coffee for a relaxing coffee break.
Can I combine a visit to Kim Austin - State Farm Insurance Agent with a beauty salon appointment nearby?
Definitely! Nearby beauty salons such as Hair and Makeup by Missy, Pixie Dust And Pretty Cuts, and Vendetta's Salon offer convenient options for a salon visit before or after your insurance appointment.
Is there a place to grab food close to Kim Austin - State Farm Insurance Agent?
Yes, you can visit nearby eateries including Schlotzsky's sandwich shop and Akashi Sushi All You Can Eat for Japanese cuisine.