Business Details
About
Insurance AgencyAuto Insurance AgencyHome Insurance AgencyLife Insurance AgencyRenter's Insurance AgencyMotorcycle Insurance AgencyProperty Insurance AgencyBoat Insurance AgencyBusiness Insurance ServiceState Farm
TN-2336657
Joel Laird State Farm Insurance's mission is to help save money on auto insurance, home insurance, renters insurance, and more in Smyrna and Rutherford County. Stop in and meet our experienced team and get a quote today. we'd love to see you!
Details
- Online appointmentsAvailable
- Onsite servicesAvailable
Location
Joel Laird - State Farm Insurance Agent
11 North Lowry Street, Smyrna, TN
37167, United States
Hours
Reviews
5.0
143 reviews
5 stars
140
4 stars
3
3 stars0
2 stars0
1 star0
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff for being friendly, knowledgeable, and responsive, making the insurance process easy and enjoyable.
Agent Recommendations
Darren, Jessica, William, and Shelly received numerous recommendations for their exceptional service and ability to address customer needs effectively.
Cost Savings
Many customers reported significant savings on their insurance premiums after switching to this agency, often with better coverage.
Efficiency
The agency is noted for its quick response times and efficient handling of inquiries and claims, contributing to a positive customer experience.
- ZFZach FogelgrenJan 5, 20265.0Had a great experience worked with Darren got me all sorted out and great rates! Highly recommend!
- ENEd NoarDec 11, 20255.0My wife and I needed to have information on term life insurance. Darren McFarland was extremely helpful in assessing our needs and answering all our questions. We would highly recommend Darren to help you with getting accurate and timely information.
- RRRoberta ReynoldsDec 11, 20255.0I have been a State Farm customer for over 30 years. My original agent recently retired and I was assigned to a different group at my home in Knoxville TN. During a family visit, I sat with Darren for a simple review of my policies. He pointed out that there were parts of my coverage I didn’t need any longer due to my current life situation. I am definitely going to make some cost saving changes. Thanks Darren!!
- SWSteve WirthDec 11, 20255.0Always being skeptical of insurance salesman, Darren put minds at ease. He was very knowledgeable, helpful, understanding and most of all not pushy. He made the buying experience excellent. His follow up and attention to details was welcomed and truly made the whole process easy and relaxing. I would definitely recommend working with Darren McFarland for your insurance needs.
- JJJulieSep 16, 20255.0We recently moved here from Illinois and transferred all of our insurance to Joel Laird. I have personally been working with Darren for a few months and he has been absolutely wonderful! His patience and understanding does not go unnoticed. Jenna is also a joy to work with. I highly recommend their team!
Frequently Asked Questions About Joel Laird - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
Where do I access my online billing and payment information?
Use the Digital Pay Payment Center link to access your account. Enter your User ID and password to login. You will be directed to your billing and payment information.
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
What payment methods are accepted at Joel Laird - State Farm Insurance Agent?
We accept cash and most major credit cards, including Visa, Mastercard, Discover, and American Express.
What are the business hours for Joel Laird - State Farm Insurance Agent?
We are open Monday to Friday from 9:00 AM to 5:30 PM and closed on Saturdays and Sundays.
Where is Joel Laird - State Farm Insurance Agent located?
Our office is located at 11 North Lowry Street, Smyrna, TN 37167, United States.
Can I manage my insurance and banking accounts via a mobile app?
Yes, you can use the State Farm mobile app to manage your insurance and banking accounts, get roadside assistance, file claims, and more.
Is it possible to save my insurance quote to continue later?
Yes, you can save your quote and continue the process at a later time. You will receive an email with a link to your saved application.
What services does Joel Laird - State Farm Insurance Agent provide?
We provide services including Auto Insurance, Homeowners Insurance, Life Insurance, Renters Insurance, and Business Insurance.
Are there restroom facilities available on site?
Yes, our office has unisex restroom facilities available for your convenience.
Which nearby places might be of interest to visitors of Joel Laird - State Farm Insurance Agent?
Nearby points of interest include Subculture Cafe Smyrna for Asian and burger cuisine, Parkway Baptist Church for worship, and Jenny's Salon for beauty services. These locations offer convenient options before or after your insurance visit.
How can I use nearby transit or locations to find Joel Laird - State Farm Insurance Agent?
The office is centrally located near landmarks such as Depot Drips Cafe and The Print Shop. These nearby establishments can help orient customers heading to our office at 11 North Lowry Street in Smyrna.
Are there other insurance providers near Joel Laird - State Farm Insurance Agent?
Yes, Discount Car Insurance | Lowered Rates of Smyrna is a nearby option, which could be helpful to compare insurance services in the Smyrna area.