Josh Hemphill - State Farm Insurance Agent

4.9
425 reviews

About

Insurance AgencyAuto Insurance AgencyHome Insurance AgencyLife Insurance AgencyRenter's Insurance Agency
Our office has a passion for helping make sure families are well insured and prepared for life's unexpected events and to be the first choice for your Tennessee Insurance Needs! Your State Farm insurance is a reassurance that I am there on your worst day. We provide Auto Insurance, Home Insurance, Renters Insurance, Boat Insurance, Life Insurance, Health Insurance, and Financial Services! My team provides remarkable customer service. License #: TN-904797

Location

Josh Hemphill - State Farm Insurance Agent
7537 Barnett Way, Powell, TN
37849, United States

Hours

Reviews

4.9
425 reviews
5 stars
408
4 stars
7
3 stars
3
2 stars
1
1 star
6

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the friendly, knowledgeable, and responsive service provided by the team, highlighting individual agents like Josh, Liliana, and Hilary for their exceptional support.

Communication

Many reviews noted the importance of clear communication, with some customers expressing satisfaction with timely updates and thorough explanations, while others reported issues with lack of communication regarding policy details.

Claims Handling

Several customers shared positive experiences with claims handling, noting quick responses and effective assistance during stressful situations, although there were a few complaints about unresolved issues.

Pricing and Coverage

Customers appreciated the competitive rates and the ability to save money while receiving better coverage, often mentioning successful policy reviews and adjustments that led to lower premiums.

Community Involvement

The agency's involvement in local community events and support for local initiatives was positively highlighted, contributing to a strong sense of trust and loyalty among customers.
  • DG
    Dominick Griesi
    5 days ago
    5.0
    I called and had an immediate response. Lilinana was wonderful, and not only did I get more coverage than with my previous company; but she saved me $40.00 a month.
  • JJ
    Jovita Jackson
    6 days ago
    5.0
    I am very satisfied with the service I received. The service was fast and efficient. And the attendant was very friendly. His demeanor made the whole experience very pleasant as opposed to being a nightmare.
  • KS
    Kimberly Sanderson
    Nov 14, 2025
    5.0
    Josh and his team have always been very helpful!
  • DA
    Dee Anderson
    Nov 9, 2025
    1.0
    Great …. If you never get in an accident even if you are deemed not at fault. Total loss agent couldn’t answer my questions and left me more confused than I started. Now it’s taking for ever to even get a responses to my lawyer. Will be dropping asap!!
  • MJ
    Maddie Johnson
    Nov 7, 2025
    5.0
    Liliana was so helpful and kind to me when wanting to switch over car insurance. She gave me all of my options and guided me with what I needed for my family and I. Thank you so much, I’m glad I made the switch!!

Frequently Asked Questions About Josh Hemphill - State Farm Insurance Agent

What types of insurance does Josh Hemphill - State Farm Insurance Agent offer?

The agency provides Auto, Home, Renters, Boat, Life, and Health Insurance, along with Financial Services.

What are the office hours for Josh Hemphill - State Farm Insurance Agent?

The office is open Monday through Friday from 8:30 AM to 6:00 PM and closed on Saturdays and Sundays.