Christopher Poplin: Allstate Insurance

Reviews

• JJ

  JAS1229

  Oct 23, 2025
  1.0
  I called for a quote on Friday and was told I’d receive a call back on Saturday due to computer issues. After a week with no response, I called again to check on the status of my quote and was told once more that I would get a call back. It’s now been over a week, and I still haven’t received any follow-up. I’ve decided to take my business elsewhere due to the lack of communication.
• RD

  ray daniels

  Oct 13, 2025
  5.0
  Each person is awesome and willing to help every time I come into the office.
• MS

  Marc Sha

  Oct 10, 2025
  1.0
  Very unprofessional business, it’s been a month that I been trying to get a hold of Jessica Logan and she does not return my calls or emails or even texts. so my policy got cancelled and now I’m paying extra because of her negligence.
• AS

  Astacia Sigarlaki

  Sep 24, 2025
  5.0
  Jessica is the best! She really works to get you the best deal and truly looks out for you. If you’re looking at Allstate, go with Jessica 🙌🏼
• MS

  Michael Sun

  Sep 24, 2025
  2.0
  I made some policy change to the existing policy before next renew date. First I was told it would be applied to the next renew premium a couple of times. However I terminated it anyway as I switched out eventually due to a better rate from a different company. Then agent said there would not be prorated refund as it was within the next renew notice. This what I found through chatgpt. If you make a change before the renewal date, it should generally apply to your current policy term, not the renewal term yet. Premium is normally recalculated based on the change, and if the change reduces coverage or risk (e.g., remove a car, lower coverage, move to cheaper location), you should normally get a pro-rated refund or credit. Just want everyone else be warned about this from Allstate.

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