The mission of Shantorra Owens State Farm is to provide excellent services to each of our customers while meeting their unique insurance needs. We strive to help customers protect their families with Life and Health Insurance, as well Auto, Home, ATV, RV and Boat Insurance. If you need coverage, please stop by our office or give us a call so we may discuss your current and future plans. We want to help you locate a personalized insurance plan you feel confident in!
Willie was patient and knowledgeable. He made sure we understood everything we purchased. Definitely made the difference. Service was wonderful.
Kori was also made sure we were taken care of today. Even when I called to speak to, Willie, she made I didn't have to call back. Great customer service...total experience...awesome....will recommend.
MJ
Martha Jackson
Nov 5, 2025
5.0
Mrs.Tissica was very polite showed me exceptional customer service on today. I love the way she explained my life policy before excepting it.Mr.Tylan and Mrs.Marla showed me exceptional customer service as well. Mrs.Shantorra Owens showed me great customer service and her leadership is very exceptional.Great team I really appreciate each and every one of you!!!!!
AH
Anthony Holt
Oct 31, 2025
5.0
Ms. Tyler was extremely helping in sorting out our concerns of adding an additional vehicle to our current policy. The new system hindered it as of now. However, we are on target to move it accordingly starting Dec 1.
Ms. Tyler, thank you and a job well done.
NJ
Nucy Jean
Oct 27, 2025
5.0
I had the pleasure of speaking with Mr Willie Harriman, he was very personal and easy to talk too, and well versed with knowledge of what needs we had to have met. His professionalism was highly appreciated and set standards for the young women and men in the workforce today
MM
Mary Miller
Oct 23, 2025
5.0
I talked to Mrs. Tissica Tyler. She was very nice and friendly. She is very professional and knowledgeable. She gave great customer service. On a scale of 1 to 10. She gets a 10. She made sure that I understood everything about every policy that I received. She told me about the beacon. I will be getting one. She told me if I have any problems with the installation, she will be happy to assist me. She is a great asset to the State Farm company. I would recommend her to all my friends and family. I really enjoyed the service that I received. She loves her job.