Customers consistently praised the staff for being friendly, helpful, and knowledgeable, with many specific mentions of individual agents like Maggie, Angela, and Tara.
Professionalism
Reviews highlighted the professionalism of the agents, noting their ability to explain policies clearly and handle inquiries efficiently.
Community Engagement
The office is recognized for its involvement in local events and community support, enhancing customer loyalty and satisfaction.
Efficiency
Many customers appreciated the quick response times and the ease of handling their insurance needs, often mentioning how smoothly processes were managed.
AS
Ashley Standridge
3 days ago
5.0
I was venturing out on my own for vehicle insurance for the first time in my adult life. I am 35 and have always been on a policy with a spouse/partner. I was previously on a policy with my partner and had to transfer to an individual policy. Daniel Prichard has been there from the beginning, making sure to pay attention to every little detail that fits me, along with maximizing my discounts. He has explained everything about my policy to me and has even followed up to ensure everything is correct. My paperwork I received was prompt and correct as well. Thank you for putting in the time, effort, and care to make sure my children and I are taken care of! Much appreciated!
JS
Jeanie Stanley
Jan 5, 2026
5.0
Exceptional Service
Margaret B at Jeannie Gregory State Farm went above and beyond. She was professional, knowledgeable, patient, and genuinely cared about making sure everything was handled correctly. Communication was clear, follow-up was prompt, and I never felt rushed or dismissed. This is the kind of service that builds real trust. Margaret sets the standard for what great customer service should look like. Thanks Margaret!
RH
Regina Harper
Dec 31, 2025
5.0
I've been with State Farm for over 20 years. Carlene is my agent and is absolutely the best. She is very professional and attentive to our needs and has provided us with the best policies for our homes and vehicles. If you are looking for great customer service and help with your insurance needs I highly recommend Jeanie Gregory's State Farm offices.
KS
Karrie Smart
Dec 30, 2025
5.0
Such a pleasure working with Maggie.
She helped me resolve a problem that I was having and made the experience pain free. She was compassionate with my issue and totally made me feel like I mattered to State Farm. She was kind and considerate and very sweet. She has to be an asset to this company. I would absolutely recommend this office for all their insurance needs!
DB
Desi B
Dec 29, 2025
5.0
Maggie was incredibly helpful in guiding me through the process of selecting a life insurance policy. She took the time to carefully explain each option so I fully understood what they offered, and she placed me with the one that was the best fit for me and my family. I truly appreciate her going above and beyond to make sure I felt confident in my decision.
I also want to mention how much this office gives back to the community by sponsoring many local events! Maggie shared with me how they hosted a pumpkin patch for the Indian Lakes Fall Festival and even gave away pies before Thanksgiving. The entire staff works so hard to support our community, and I can't thank them all enough, a big shoutout especially to Maggie for her outstanding help!
Frequently Asked Questions About Jeannie Gregory - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
Where do I access my online billing and payment information?
Use the Digital Pay Payment Center link to access your account. Enter your User ID and password to login. You will be directed to your billing and payment information.
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.
Are online quotes from Jeannie Gregory - State Farm Insurance Agent free?
Yes, online quotes are free with no payment required.
What payment methods are accepted at Jeannie Gregory - State Farm Insurance Agent?
They accept cash, Visa, Mastercard, Discover, and American Express.
How can I access my online billing and payment information?
You can access it through the Digital Pay Payment Center by entering your User ID and password.
Who should I contact if I have questions about my insurance billing or payments?
Please contact your agent; their phone number and email are on your bill's details page.
What services does the State Farm mobile app provide?
It helps manage insurance and banking accounts, get roadside assistance, file claims, and more.
What types of insurance products does Jeannie Gregory offer?
They offer Auto, Life, Homeowners, Renters, Motorcycle, Property, Boat, Pet, and Business Insurance.
What are the regular business hours for Jeannie Gregory - State Farm Insurance Agent?
Monday, Tuesday, Thursday, and Friday from 8:30 AM to 5:00 PM; Wednesday from 9:15 AM to 5:00 PM; closed on weekends.
Which nearby places could I visit before or after my insurance appointment?
You might visit Buck's Barbeque for a meal, Ultra Tech Home Inspect for home inspection needs, or Lisa Hall Master Artisan for beauty and salon services, all close by.
Are there nearby real estate agents I can consult with in the area?
Yes, nearby real estate options include Kevin Barker, Realtor and Howell Properties for buying, selling, or property management.
How can nearby beauty and spa services complement my visit to Jeannie Gregory's office?
You can relax or get pampered at Shear Faith Salon, Gallatin Body Sculpt Day Spa, or Disco Daisy Salon & Barber located nearby.