ONeal Insurance Group: Allstate Insurance

4.4
262 reviews

About

Insurance AgencyAuto Insurance AgencyHome Insurance AgencyBusiness Insurance ServiceMotorcycle Insurance AgencyRenter's Insurance AgencyBoat Insurance AgencyProperty Insurance AgencyInsurance ConsultantAllstate
A native of Shelbyville, TN, I am both a loving mother and insurance agent. I have been a Licensed Insurance Agent for the past 15 years.

Details

  • Online appointmentsAvailable
  • Onsite servicesAvailable

Location

ONeal Insurance Group: Allstate Insurance
3401 Mallory Ln, Franklin, TN
37067, United States

Hours

Reviews

4.3
27 reviews
5 stars
21
4 stars
0
3 stars
3
2 stars
0
1 star
3
  • ST
    Shannon Thompson
    Sep 5, 2025
    5.0
    They are a good and easy company to work with. I would defiently do business with them.
  • JK
    J K
    Jul 31, 2025
    3.0
    Their coverage seems OK on paper, and we did get a minor fender bender taken care of over the years. But, I don't like dealing with associates and call centers. Makes me wonder how they would handle tornado damage or something major. We had home, auto, umbrella and boat coverage with Allstate for years...never met our agent. Kinda like the legend of Big Foot. We've only seen pictures. We've got a lot to protect. We shifted to a company and agent we feel we could count on in a major disaster.
  • AD
    Autumn Dalton
    Nov 22, 2024
    1.0
    I am absolutely disgusted by this dishonest company. I had been searching for new insurance quotes for a couple of months, after being with with Allstate for years. Multiple emails with Chelsea in Amanda's office were never replied to requesting someone reach out to assist me. Finally, on the day I inform Chelsea that I was going to obtain new insurance, I was told via email from her I would possibly be charged for the monthly amount, but that amount would be refunded when a new dec sheet was provided (which I provided the same day). I was then charged the entire amount. I disputed the charge with my bank, which my bank promptly refunded, as it was noted that it was an unauthorized charge by the emails that I provided. I find out today that I am being sent to collections. I have never bee sent to collections in my life. All of this because of an unethical and lazy employee. I would like to personally thank Chelsea for all of her laziness, lack of character and lies, which finally forced me to look into a better, more ethical insurance company.
  • JJ
    Jack Jackowski
    Oct 5, 2017
    5.0
    Quickly received the insurance quote I requested. Policy revision was mailed the next day.
  • JB
    Judy Brown
    Aug 31, 2017
    5.0
    Amanda and team were very helpful and helped me brainstorm ways to lower our premium. I appreciate their kindness, it was enjoyable talking with them.

Frequently Asked Questions About ONeal Insurance Group: Allstate Insurance

What are the operating hours of ONeal Insurance Group: Allstate Insurance?

The agency is open Monday through Friday from 9:00 AM to 5:00 PM and closed on Saturdays and Sundays.

Where is ONeal Insurance Group: Allstate Insurance located?

It is located at 3401 Mallory Ln, Franklin, TN 37067, United States.