Business Details
About
Insurance AgencyAuto Insurance AgencyHome Insurance AgencyLife Insurance AgencyRenter's Insurance AgencyProperty Insurance AgencyBoat Insurance AgencyBusiness Insurance ServiceState Farm
TN-976782 Located in Cleveland TN, our office strives to serve our customers evolving needs and ensure they are adequately protected. Focusing on Auto, Home, Business and Life Insurance, we want to help our customers gain a better understanding of what insurance can do for them while providing exceptional customer service. We pledge to be there to assist you through the good and the bad and strive to provide the most exceptional Insurance experience in Tennessee.
Details
- Requires appointmentNot available
- Online appointmentsAvailable
- Onsite servicesAvailable
Location
Mark Riden - State Farm Insurance Agent
4681 N Lee Hwy, Cleveland, TN
37312, United States
Hours
Reviews
5.0
1,023 reviews
5 stars
1,001
4 stars
16
3 stars1
2 stars0
1 star5
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the friendly, helpful, and professional service provided by agents, particularly Mike and Michael.
Efficiency
Many reviews highlighted the quick and efficient processes for obtaining quotes and handling claims.
Cost Savings
Several customers reported significant savings on their insurance policies, often due to the assistance of agents like Mike.
Knowledgeable Staff
Agents were frequently described as knowledgeable and thorough, providing clear explanations and guidance on insurance options.
- CSCharlton Shamblin3 days ago5.0Mike Mcguirk and Mark Riden at State Farm were an incredible help. They got us an incredible rate, were so easy to work with, and made sure we were taken care of very well. I’ll be recommending them to all sorts of friends and family.
- MLMargaret Loring4 days ago5.0Mike has been very helpful in my transition in moving to Tennessee. Building a new home and moving is very stressful. I appreciate his guidance and feel very confident in the choices I made with his guidance.
- VVValerieDec 16, 20255.0I recently relocated to TN and the relocation process is a frustrating one but I am so glad I chose Mark Riden's office to do business with. I've been working with Mike to get my auto transferred over and get a quote on homeowners insurance. He is always prompt at answering and returning calls and is very pleasant to work with. You will not go wrong if you choose this State Farm office!
- PBPaula BurgnerDec 15, 20255.0Michael McGuirk is great. Very professional and respectful treats you the way you should treat others. This was the what made my husband and I choose Mark Ridden State Farm. Thank you and God Bless !
- AAAprilDec 12, 20255.0Mike was so helpful and knowledgeable. He saved me not only on my car insurance but rv insurance as well . I walked away with full coverage on both and life insurance for less than I was paying just for my car insurance! Highly recommend giving Mike a call.
Frequently Asked Questions About Mark Riden - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
Do I have to pay for a quote online at Mark Riden - State Farm Insurance Agent?
No, you do not have to pay for a quote online. Mark Riden offers free quotes.
What are the office hours for Mark Riden - State Farm Insurance Agent?
The office is open Monday through Friday from 8:30 AM to 5:00 PM and closed on weekends and major holidays.
Who should I contact if I have questions about billing or payments at this State Farm office?
Please contact your agent; their phone number and email are available on your bill's details page.
Can I manage my insurance account using the State Farm mobile app?
Yes, you can manage your insurance and banking accounts, get roadside assistance, file claims, and more via the app.
What types of insurance products are offered by Mark Riden - State Farm Insurance Agent?
They offer Auto, Life, Homeowners, Renters, Motorcycle, Property, Boat, Pet, and Business Insurance products.
What payment methods are accepted at Mark Riden - State Farm Insurance Agent?
They accept cash and most major credit cards including Visa, Mastercard, Discover, and American Express.
Are appointments required to visit Mark Riden - State Farm Insurance Agent?
No, appointments are not required, although online appointments are offered and onsite services are available.
What nearby automotive service centers can I visit after meeting with the agent?
Nearby automotive services include Massengill Tire Company, Premier Tire & Auto Service, and Northstar Collision Center, useful for automotive repairs or maintenance.
Where can I find nearby wellness or beauty services close to the State Farm office?
Mood Swings Salon and Spa and Fantasy Styles and Tan are nearby for beauty and spa services after your visit.
Are there nearby restaurants or places to eat near Mark Riden - State Farm Insurance Agent?
Yes, Rice N Go, a Korean and Asian restaurant, is nearby where customers can enjoy a meal before or after their insurance appointment.