Business Details
About
Insurance AgencyAuto Insurance AgencyHome Insurance AgencyLife Insurance AgencyRenter's Insurance AgencyProperty Insurance AgencyBoat Insurance AgencyBusiness Insurance ServiceState Farm
TN-822688 As a Good Neighbor, we are committed to informing you on the unexpected while anticipating your changing needs in Auto, Home, & Life Insurance! Do you need to insure your Food Truck, Diamond Ring, or your Boats and Jet skis? We do all that and more!!
Details
- Requires appointmentNot available
- Online appointmentsAvailable
- Onsite servicesAvailable
Location
Marti Loftis - State Farm Insurance Agent
5123 Virginia Way, Brentwood, TN
37027, United States
Hours
Reviews
4.9
121 reviews
5 stars
117
4 stars
2
3 stars1
2 stars1
1 star0
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the friendly, knowledgeable, and helpful staff, highlighting their willingness to go above and beyond to assist.
Claims Handling
Many reviews noted the efficient and supportive handling of claims, with quick responses and clear communication throughout the process.
Long-term Relationships
Numerous customers expressed loyalty to Marti Loftis' office, often mentioning decades of service and a familial atmosphere.
Professionalism
The team was frequently described as professional and attentive, with agents taking the time to explain policies and options thoroughly.
Competitive Pricing
Several customers appreciated the competitive rates and savings offered, indicating satisfaction with the value provided.
- JNJohnny NguyenSep 25, 20255.0Brennan was the best! He increased my coverages and saved me money!
- LALindsay AntoniousSep 16, 20255.0I had a fantastic experience with State Farm when dealing with a sudden dishwasher leak in my home. I called in the issue and within just a couple of hours, a team was at my house to start the mitigation process. They clearly explained the claim process, kept me informed every step of the way, and quickly arranged the necessary repairs. I’m so grateful for how seamless they made a stressful situation. Highly recommend!
- MTMiranda TamberinoAug 29, 20255.0I have had car insurance through Marti Loftis' office for 20 years. They have always been there to help me and my family. The office staff are wonderful people always willing to go the extra mile. Thank you everyone for all you do!!!
- AGAakash GhimireAug 26, 20255.0Had the pleasure to worth with Noah and John. And both are great. Hard to find patient, knowledgeable and helpful agents these days. They are great to work with.
- RPRee PendergrassNov 14, 20245.0I had an excellent experience working with Noah at State Farm! He was incredibly responsive, always available to answer my questions, and provided clear, helpful advice every step of the way. Not only did he save me a substantial amount of money, but he also made the process smooth and stress-free. I truly appreciate his dedication and professionalism. Highly recommend Noah for anyone looking for top-notch insurance service!
Frequently Asked Questions About Marti Loftis - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.