TN-2293533 We focus on Auto Insurance, Home Insurance, and Life Insurance throughout the Memphis, TN area including Cordova, TN. In a world that is ever-changing and busy, it is our aim to ease the stress that can come with Insurance by putting a premium on personalized service. We believe people prefer to have someone they know to help guide them through both good and bad times. It is this belief that stands behind everything we do.
Katie and her team consistently provide exceptional customer service, being described as friendly, responsive, and attentive to clients' needs.
Knowledgeable Staff
Customers appreciate the expertise and thoroughness of Katie and her team, who effectively explain insurance options and help clients navigate their policies.
Positive Experience
Many reviews highlight the ease and satisfaction of working with Katie, with clients feeling reassured and well taken care of throughout their insurance processes.
Competitive Rates
Clients report significant savings on their insurance premiums after switching to Katie Lamb State Farm, often receiving better coverage at lower costs.
Long-term Relationships
Numerous customers express loyalty to Katie and her team, indicating a strong rapport and trust built over years of service.
AC
Arlie Crumpler
Nov 13, 2025
5.0
Katie is a quintessential professional with her clients best interest at the forefront of providing service. She thoroughly explains everything and makes recommendations based on needs.
EH
Eddie Halsey
Oct 21, 2025
5.0
Mrs. Holly and Mrs. Katie were so helpful, im a 23 year old who is still figuring out insurances and things in life, and their rates and helpfulness were so wonderful ! i will recommend any of my friends and family members to state farm !
SB
Susan Buckman
Oct 2, 2025
5.0
I have been with Katie for years. Her and the team have always been there to help with all my questions and needs. Quick response times. Highly recommended!!
MM
Malorie Meyers
Sep 10, 2025
5.0
Katie is awesome. If you’re looking for an insurance professional that is Helpful and cares about your needs. She is the one to go to!
DM
Derek Martin
Aug 22, 2025
5.0
It's always bittersweet having to end a business connection with a group of folks who have been awesome to work with, but such was the case when I moved to a different state and my State Farm agent had to change. I've worked with Katie Lamb for 7 years and her team has never failed to be professional, supportive, and on the ball about all my insurance needs. I'll miss working with them and can't recommend them highly enough. 10/10
Frequently Asked Questions About Katie Lamb - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
Where do I access my online billing and payment information?
Use the Digital Pay Payment Center link to access your account. Enter your User ID and password to login. You will be directed to your billing and payment information.
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.
Do I have to pay for a quote online with Katie Lamb - State Farm Insurance Agent?
No, you do not have to pay for a quote online. The agency offers free quotes.
What payment methods are accepted at Katie Lamb - State Farm Insurance Agent?
They accept cash and most major credit cards such as Visa, Mastercard, Discover, and American Express.
How can I access my billing and payment information online?
Use the Digital Pay Payment Center link on their website. Enter your User ID and password to log in and view your billing and payment information.
What services does Katie Lamb - State Farm Insurance Agent provide?
They offer Auto, Homeowners, Life, Renters, Motorcycle, Property, Boat, Pet, and Business Insurance along with financial services.
What are the office hours for Katie Lamb - State Farm Insurance Agent?
The office is open Monday through Friday from 9:00 AM to 4:30 PM and is closed on weekends and major holidays.
Is the Katie Lamb - State Farm Insurance Agent office wheelchair accessible?
Yes, they have wheelchair-accessible entrance and parking available.
Can I manage my insurance policies using a mobile app?
Yes, the State Farm mobile app allows you to manage your insurance and banking accounts, get roadside assistance, file claims, and more.
Are appointments required to visit Katie Lamb - State Farm Insurance Agent?
No, appointments are not required, but online appointments are offered if you prefer to schedule one.
What nearby real estate services can I consider when visiting Katie Lamb - State Farm Insurance Agent?
Nearby real estate agents such as Michelle Smith Sells Houses, Carmen Prince at Crye Leike Realtors, and Kenneth Harris Homes can assist with your real estate needs if you are exploring property insurance or financial services.
Are there any transportation or moving services close to Katie Lamb - State Farm Insurance Agent to help with your relocation?
Yes, U-Haul is nearby and can assist with moving services, making your relocation easier if you are getting new insurance or financial plans.
What wellness or self-care places are located near Katie Lamb - State Farm Insurance Agent?
You can visit nearby places like Blush Luxe Parlor for beauty services, Wild Oak Wellness for massage therapy, and OrthoSouth Atoka Physical Therapy Clinic for physical therapy.