Business Details
About
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TN-1030033 My agencies’ mission is to serve our policy holders and our community by helping them plan, prepare and protect their future. Our main goal is to provide Remarkable service every day and embody the true meaning of being a “Good- Neighbor.” Whether you're in Maryville, Alcoa or anywhere in the state of TN, our team would love the opportunity to help you with your auto, home, condo, renters, life, health, business insurance and more. Call us today!
Details
- Requires appointmentNot available
- Online appointmentsAvailable
- Onsite servicesAvailable
- Free parking lotAvailable
Location
Miriam Keller - State Farm Insurance Agent
356 S Calderwood Street, Alcoa, TN
37701, United States
Hours
Reviews
5.0
420 reviews
5 stars
411
4 stars6
3 stars0
2 stars0
1 star3
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the helpfulness, friendliness, and professionalism of agents, particularly highlighting Hannah and Krissy.
Efficiency
Many reviews noted the quick and easy process of setting up insurance, with several customers expressing satisfaction with the speed of service.
Cost Savings
Numerous customers reported significant savings on their insurance premiums, often attributed to the agents' efforts to find the best rates.
Knowledgeability
Agents were frequently described as knowledgeable and informative, providing clear explanations and addressing customer questions effectively.
Overall Satisfaction
Overall, customers expressed high levels of satisfaction with their experiences, recommending the agency to others and highlighting the positive interactions.
- BBBrandon Bentley3 days ago5.0Emma was a fantastic agent who worked with me through getting my new insurance policy and helped me cancel my old insurance as well!
- EHEmma Hendrix3 days ago5.0Jennifer and Hannah have been amazing to work with, ensuring all my policies are exactly what they need to be, and helped reduce my rate by $100! They are warm, kind and it’s obvious how much Miriam Keller’s team cares about their clients!
- JDJessica Durain5 days ago5.0I have been a policyholder with Miriam’s office for several years now and could not be happier with her office. Everyone is always so nice when I call and they handle all my requests or questions quickly and efficiently! I usually speak with Hannah and she is a rockstar!
- AMAlpha MarzNov 12, 20255.0Every so often I run across really excellent customer service and I seldomly see it these days. I'm very excited to have experienced this with Jennifer. She made me feel appreciated and understood my needs right away! I was searching for auto insurance and it wad literally the day before renewal with AAA and I couldn't bare to be with them another day. Your office was the 3rd and final call for me. We joked about how Progressive was going to call me back and they still have not....... to this day. Thank you for your honesty and diligent effort to find me the best insurance rates possible. I hope that continue to be this awesome in the future.
- CHchris hendrixNov 6, 20255.0It was a very successful phone call. Emma presented me with several options for my insurance needs for auto, liability and rental coverage initially. I’ll be returning soon for life and accident and then homeowner insurance once our build is complete. I was able to save about $126 off my auto insurance each month even with increased coverage over what I currently have. Overall it was a very quick and professional experience and Emma made it enjoyable. I didn’t feel like a customer. I felt like a friend and she was looking out for my best interest.
Frequently Asked Questions About Miriam Keller - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
What types of insurance does Miriam Keller - State Farm Insurance Agent offer?
They offer auto, home, condo, renters, life, health, business insurance, and more.
Where is Miriam Keller - State Farm Insurance Agent located?
The agency is located at 356 S Calderwood Street, Alcoa, TN 37701, USA.
What are the office hours of Miriam Keller - State Farm Insurance Agent?
The office is open Monday to Friday from 9:00 AM to 5:00 PM and closed on weekends and major holidays.
Is there free parking available at Miriam Keller - State Farm Insurance Agent?
Yes, there is free onsite parking available for customers.
Can I get an insurance quote online for free?
Yes, free quotes are available online through their website.
Does Miriam Keller's agency offer services in Spanish?
Yes, the agency offers services in both English and Spanish.
What payment methods are accepted at the agency?
They accept cash and major credit cards including Visa, Mastercard, Discover, and American Express.
How can I contact Miriam Keller - State Farm Insurance Agent?
You can call +1 865-983-1801 or email miriam@teamkellersf.com for inquiries.
Are there any banks near Miriam Keller - State Farm Insurance Agent for financial services?
Yes, nearby banks include First Tennessee Bank and Advance Financial, which could be helpful for customers managing finances while discussing insurance.
What dining options are near the insurance agency for customers looking to eat before or after their appointment?
Nearby restaurants include Papa John's Pizza, Rocky's Jamaica Sunrise, The Shrimp Dock, Pizza Hut, Los Amigos, Subway, and Hot Rods 50's Diner, providing a variety of cuisines.
Are there recreational or park areas near Miriam Keller - State Farm Insurance Agent where customers can relax?
Yes, customers can visit nearby locations such as Bicentennial Park and Pistol Creek Dog Park for recreation or to relax before or after their visit.