Business Details
About
Insurance AgencyAuto Insurance AgencyHome Insurance AgencyLife Insurance AgencyRenter's Insurance AgencyMotorcycle Insurance AgencyProperty Insurance AgencyBoat Insurance AgencyBusiness Insurance ServiceState Farm
SC-17681048 We aim to make our agency feel like HOME by: Helping our customers achieve their desired financial goals, Offering them piece of mind in knowing their current state and finances are safe, Mitigating the pain and suffering that occurs from a loss , and Every interaction bringing it back to you the customer
Details
- Requires appointmentNot available
- Online appointmentsAvailable
- Onsite servicesAvailable
- Free parking lotAvailable
Location
Zac Jones - State Farm Insurance Agent
4404 Savannah Highway, Ravenel, SC
29470, United States
Hours
Reviews
5.0
297 reviews
5 stars
294
4 stars1
3 stars0
2 stars0
1 star2
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the friendly and helpful nature of the staff, particularly highlighting Emilia, Jaden, and Stephanie for their exceptional service.
Efficiency
Many reviews noted the quick and efficient service provided, with several customers mentioning how fast their inquiries were handled and policies were set up.
Cost Savings
Numerous customers reported significant savings on their insurance premiums after switching to Zac Jones State Farm, often citing lower rates compared to previous providers.
Knowledgeable Staff
Reviewers frequently commented on the staff's knowledge about insurance products, with specific mentions of how well they explained coverage options and answered questions.
- LBLuke BallamDec 1, 20255.0Zac Jones State Farm helped me save tons on all my insurances, and had the best customer service out of anywhere I've ever called. They answer the phone and help you with a smile on their face while doing so. If you're looking to change and try and beat what you have you should give them a call.
- DJDamon JonesNov 22, 20255.0I called out of the blue. They collected my information and quoted a policy for my new car. The whole thing took 15 minutes. Reasonable pricing for full coverage.
- DHdavid harnettFeb 21, 20255.0Talked to Emilia and she answered all of my questions. She was great!
- MSMarya SmithOct 10, 20235.0Zac Jones and everyone in his office are attentive, respectful and quick to respond to requests and questions.
- GMGraysen MurphyJul 6, 20235.0Excellent service and great attitudes! Andrew always helps me with any questions I have and is always super polite! Definitely recommend them to anyone in the Charleston area!!
Frequently Asked Questions About Zac Jones - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
Where do I access my online billing and payment information?
Use the Digital Pay Payment Center link to access your account. Enter your User ID and password to login. You will be directed to your billing and payment information.
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.
Do I have to pay for an online insurance quote at Zac Jones - State Farm Insurance Agent?
No, you do not have to pay for a quote online. Zac Jones - State Farm Insurance Agent offers free quotes.
What payment methods are accepted at Zac Jones - State Farm Insurance Agent?
They accept cash and most major credit cards, including Visa, Mastercard, Discover, and American Express.
How can I access my billing and payment information online?
You can access your billing and payment information by using the Digital Pay Payment Center link and logging in with your User ID and password.
What should I do if I have questions about billing or payments?
Please contact your insurance agent; their phone number and email are available on the details page of your bill.
What insurance products does Zac Jones - State Farm Insurance Agent offer?
They offer Auto, Life, Homeowners, Renters, Motorcycle, Property, Boat, Pet, and Business insurance.
What are the office hours for Zac Jones - State Farm Insurance Agent?
The office is open Monday through Thursday from 9:00 AM to 12:00 PM and 1:00 PM to 5:00 PM; on Fridays from 9:00 AM to 1:00 PM; and closed on weekends and holidays.
Is Zac Jones - State Farm Insurance Agent accessible for people with disabilities?
Yes, they have a wheelchair accessible entrance, parking, seating, and restroom facilities, making the office accessible for people with disabilities.
What nearby places can I visit when I come to Zac Jones - State Farm Insurance Agent?
Nearby you can find places like minuteKEY for locksmith services, Tractor Supply Co. for hardware and outdoor gear, and Carolina Coffee Works for coffee and refreshments to enjoy before or after your visit.
Are there any automotive-related services near Zac Jones - State Farm Insurance Agent?
Yes, Hawk Services Towing and Recovery offers towing and emergency roadside services, and Charleston Tint Studio LLC provides car window tinting and auto glass services nearby.
Can I visit any outdoor-related stores close to Zac Jones - State Farm Insurance Agent?
Yes, nearby are Valley Crest Landscape Maintenance, Hunter Landworx Supply and Material for landscaping needs, and Berkeley Outdoors of Charleston which offers boat services and accessories.