SC-13928865 Our mission is to become your first choice for all of your insurance needs by establishing a personal relationship with you and helping you understand the risks you face every day. When the unfortunate incidents occur, we pledge to be there to assist you - through the good and the bad. We focus on car insurance, homeowners insurance, renters insurance, life insurance, and health insurance throughout the Augusta, GA, Aiken, SC, and North Augusta, SC areas.
Customers consistently praised the staff for being friendly, helpful, and professional, often going above and beyond to assist with inquiries and claims.
Expertise
Many reviews highlighted the staff's knowledge and ability to provide clear explanations about insurance policies and options.
Affordability
Several customers noted significant savings on their insurance premiums after switching to this agency, indicating competitive rates.
Responsive Communication
The team was frequently commended for their quick response times and effective communication, making the insurance process smoother for clients.
LF
Lindsey Ferguson
Dec 22, 2025
5.0
Payton was a great! She was polite and respectful. She gave a quote within minutes. Great customer service and experience
CM
Chloe McGee
Dec 11, 2025
5.0
Mary was so helpful over the phone when I called to get a quote for a new plan. She patiently answered all of my questions!
JW
jhonathin wiechert
Dec 10, 2025
5.0
Payton rinder is a great agent for the company she helped me in a lot of ways. She’s kind and caring and all around wonderful person. She helped me when no other agent would thank you Payton for your wonderful help!
EL
Elissa L
Dec 6, 2025
5.0
⭐️⭐️⭐️⭐️⭐️ 5/5 – Great Customer Service!
Their team has been friendly, patient, and quick to respond. They make everything easy to understand and never make me feel rushed or confused. It’s rare to find an insurance company that actually makes you feel taken care of, but State Farm really does. Thank you!
TM
Tyler Manuel
Dec 6, 2025
5.0
Staff was extremely helpful!!!! Couldn’t ask for better!!!!!
Frequently Asked Questions About Chad Stalvey - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
Where do I access my online billing and payment information?
Use the Digital Pay Payment Center link to access your account. Enter your User ID and password to login. You will be directed to your billing and payment information.
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.
Do I have to pay for a quote online at Chad Stalvey - State Farm Insurance Agent?
No, you do not have to pay for a quote online. We offer free quotes!
What payment methods are accepted at Chad Stalvey - State Farm Insurance Agent?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
How can I access my online billing and payment information?
Use the Digital Pay Payment Center link to access your account. Enter your User ID and password to login and view your billing and payment information.
What types of insurance products does Chad Stalvey - State Farm Insurance Agent offer?
We offer Auto, Life, Homeowners, Renters, Motorcycle, Property, Boat, Pet, and Business Insurance.
What are the business hours for Chad Stalvey - State Farm Insurance Agent?
The office is open Monday through Friday from 9:00 AM to 5:00 PM and is closed on Saturdays, Sundays, and major holidays.
Does Chad Stalvey - State Farm Insurance Agent have online services or mobile app features?
Yes, you can manage your insurance and banking accounts, get roadside assistance, file claims, and more through the State Farm mobile app.
Can I save my insurance quote online to finish later?
Yes, you can save your quote and receive an email with a link to continue the application process at a later time.
What nearby places can I visit before or after my appointment at Chad Stalvey - State Farm Insurance Agent?
You can visit nearby places such as Newell Dental for medical services, enjoy a meal at Las Palmas Taqueria restaurant, or pick up items at Fred's Super Dollar discount store.
Are there convenient gas stations near Chad Stalvey - State Farm Insurance Agent?
Yes, Circle K and BP gas stations are nearby, which can be useful for customers traveling to or from the office.
If I need fitness or recreational activities near Chad Stalvey - State Farm Insurance Agent, where can I go?
Nearby options include North Augusta Family YMCA, Premier Martial Arts, and NAY CrossFit gyms and sports facilities.