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SC-16827198 Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.
Details
- Requires appointmentNot available
- Online appointmentsAvailable
- Onsite servicesAvailable
- Free parking lotAvailable
Location
Megan OConnell - State Farm Insurance Agent
2321 Main St, Columbia, SC
29201, United States
Hours
Reviews
4.8
597 reviews
5 stars
554
4 stars
17
3 stars3
2 stars2
1 star
21
What are people saying?
AI-generated from recent customer reviews
Customer Service
The agency is consistently praised for its excellent customer service, with many customers highlighting the professionalism, helpfulness, and responsiveness of the staff.
Knowledgeable Staff
Customers appreciate the staff's knowledge and ability to explain insurance policies clearly, helping them make informed decisions.
Cost Savings
Many reviews mention significant savings on insurance premiums after switching to this agency, indicating competitive pricing.
Personalized Experience
Clients feel valued and well-cared for, with agents taking the time to understand their individual needs and providing tailored solutions.
Professionalism
The team is frequently described as professional and courteous, contributing to a positive overall experience.
- EVErin Vance5 days ago5.0Aydan was patient, thorough and willing to listen to my concerns before I decided to use their car insurance services! Thank you!
- BSBooker SpannNov 13, 20255.0Very informative
- VCVincent CascianoNov 4, 20255.0Courteous and professional.
- PWPaula WashingtonOct 30, 20255.0Hands down the Best State Farm Agent in S. Carolina! Dedicated to making sure all of her insureds are protected against life’s unexpected turns. Her knowledge of insurance is outstanding and the staff is great!!
- JDJoshua DoddOct 30, 20255.0I deeply apologize for not remembering his name, but he was very informative and very polite. He explained the rental coverage I did not understand and he matched everything while giving me a fair price! I greatly appreciate megan OConnell’s team and would highly recommend the professionalism
Frequently Asked Questions About Megan OConnell - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
Do I have to pay for a quote online at Megan OConnell - State Farm Insurance Agent?
No, you do not have to pay for a quote online. We offer free quotes!
Who can I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What services can I access via the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service provided by Megan OConnell cover?
Emergency Roadside Service covers towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, one hour of locksmith services, and one hour of mechanical labor for select services.
What are the office hours for Megan OConnell - State Farm Insurance Agent?
The office is open Monday through Friday from 8:30 AM to 5:30 PM and closed on weekends and holidays such as Thanksgiving, Christmas, and New Year's Day.
What payment methods are accepted at Megan OConnell - State Farm Insurance Agent?
We accept cash and most major credit cards, including Visa, Mastercard, Discover, and American Express.
Is the Megan OConnell - State Farm Insurance Agent office wheelchair accessible?
Yes, the office has a wheelchair accessible entrance, parking, seating, and restrooms to accommodate all visitors.
Are appointments required to visit Megan OConnell - State Farm Insurance Agent?
No, appointments are not required, but online appointments are offered for your convenience.
What nearby places can I visit before or after my visit to Megan OConnell - State Farm Insurance Agent?
You can enjoy a coffee or a drink at Curiosity Coffee Bar or The War Mouth restaurant nearby, or visit Pelican's SnoBalls North Main for a sweet treat after your appointment.
How can nearby professional services like Palmetto Payroll Solutions assist customers visiting Megan OConnell - State Farm Insurance Agent?
Customers visiting from nearby professional services like Palmetto Payroll Solutions might find it convenient to coordinate financial or insurance needs in one area, saving time and effort.
Are there nearby public transit or parking options to access Megan OConnell - State Farm Insurance Agent’s office?
The office offers free onsite parking including wheelchair accessible parking, making it convenient to visit by car. Nearby amenities make it easy to plan your visit.