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SC-16827198 Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.
Details
- Requires appointmentNot available
- Online appointmentsAvailable
- Onsite servicesAvailable
- Free parking lotAvailable
Location
Megan OConnell - State Farm Insurance Agent
2321 Main St, Columbia, SC
29201, United States
Hours
Reviews
4.8
616 reviews
5 stars
571
4 stars
18
3 stars3
2 stars2
1 star
22
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the professionalism, helpfulness, and responsiveness of the staff, particularly mentioning agents like Dustin, Aydan, and Nikki.
Cost Savings
Numerous reviews highlighted significant savings on insurance premiums after switching to this agency, with several customers reporting hundreds of dollars saved.
Knowledge and Support
Customers appreciated the agents' thorough explanations and willingness to educate them about their insurance options, making the process easier and more understandable.
Mixed Experiences
While most feedback was positive, there were a few negative experiences regarding unprofessionalism and lack of follow-up from certain agents.
- MSMary SpringDec 16, 20255.0It was very easy with Joey and State Farm getting my auto and home.insurance together and saving money. Knowing they are close to me is a plus as well! Thanks for the great experience!
- WTwarren taylorDec 16, 20255.0Great customer service from the representative Aiden at the main st location in Columbia SC, I would recommend anyone who looking for a Insurance company to check out this location!
- RWRafael WilliamsDec 15, 20255.0Very professional and helpful made the transition and process easy
- TMTiffany MullenDec 9, 20251.0If I could give 0 star I would. I am a retired Veteran and made 1 mistake (I admit, it was big, but nonetheless a mistake) my entire life, I am 38, and was told that my policy cannot be renewed due to the mistake. State Farm is a joke. Not only that, they aren't renewing my spouse, which didn't even do anything wrong.
- EVErin VanceNov 19, 20255.0Aydan was patient, thorough and willing to listen to my concerns before I decided to use their car insurance services! Thank you!
Frequently Asked Questions About Megan OConnell - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
Do I have to pay for a quote online at Megan OConnell - State Farm Insurance Agent?
No, you do not have to pay for a quote online. We offer free quotes!
Who can I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What services can I access via the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service provided by Megan OConnell cover?
Emergency Roadside Service covers towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, one hour of locksmith services, and one hour of mechanical labor for select services.
What are the office hours for Megan OConnell - State Farm Insurance Agent?
The office is open Monday through Friday from 8:30 AM to 5:30 PM and closed on weekends and holidays such as Thanksgiving, Christmas, and New Year's Day.
What payment methods are accepted at Megan OConnell - State Farm Insurance Agent?
We accept cash and most major credit cards, including Visa, Mastercard, Discover, and American Express.
Is the Megan OConnell - State Farm Insurance Agent office wheelchair accessible?
Yes, the office has a wheelchair accessible entrance, parking, seating, and restrooms to accommodate all visitors.
Are appointments required to visit Megan OConnell - State Farm Insurance Agent?
No, appointments are not required, but online appointments are offered for your convenience.
What nearby places can I visit before or after my visit to Megan OConnell - State Farm Insurance Agent?
You can enjoy a coffee or a drink at Curiosity Coffee Bar or The War Mouth restaurant nearby, or visit Pelican's SnoBalls North Main for a sweet treat after your appointment.
How can nearby professional services like Palmetto Payroll Solutions assist customers visiting Megan OConnell - State Farm Insurance Agent?
Customers visiting from nearby professional services like Palmetto Payroll Solutions might find it convenient to coordinate financial or insurance needs in one area, saving time and effort.
Are there nearby public transit or parking options to access Megan OConnell - State Farm Insurance Agent’s office?
The office offers free onsite parking including wheelchair accessible parking, making it convenient to visit by car. Nearby amenities make it easy to plan your visit.