Business Details
About
Insurance AgencyAuto Insurance AgencyHome Insurance AgencyLife Insurance AgencyRenter's Insurance AgencyMotorcycle Insurance AgencyProperty Insurance AgencyBoat Insurance AgencyBusiness Insurance Service
PA-356452 It’s my team’s mission to work alongside our customers, helping them develop the right plan for them and their loved ones—so if the worst happens, they’re protected. We prioritize building relationships with every customer and deeply appreciate the opportunity to serve as their risk advisors. If you’re in the northeast Philadelphia area and in need of auto insurance, home insurance, life insurance, property insurance, business insurance, or financial services, call our office or stop by today.
Details
- Requires appointmentNot available
- Online appointmentsAvailable
- Onsite servicesAvailable
Location
Alden Thomas - State Farm Insurance Agent
7983 Oxford Ave, Philadelphia, PA
19111, United States
Hours
Reviews
4.9
186 reviews
5 stars
177
4 stars
3
3 stars0
2 stars1
1 star
5
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff for being friendly, helpful, and responsive to their needs.
Professionalism
The agents are noted for their professionalism and ability to explain insurance concepts clearly.
Long-term Relationships
Many customers have been with the agency for decades, highlighting trust and satisfaction with the service provided.
Problem Resolution
The team is recognized for their effectiveness in resolving issues and providing thorough assistance during claims.
Competitive Rates
Customers appreciate the competitive pricing and discounts offered, often noting significant savings compared to other providers.
- DBDan Byrne4 days ago5.0State farm has the best vehicle and renters insurance. Every one at the Alden Thomas office are very personable and work with you for what ever your needs are. I deal with Joe alot and he's always there for me and gives good and sound advice on any questions i have. I absolutely recommend State farm for anyone seeking insurance.
- JAJessica Aichhorn4 days ago5.0I had a wonderful experience with Joe and Malik at this State Farm. Both were very helpful and knowledgeable. I was in a panic due to an unexpected insurance crisis and Joe was so attentive and helpful. The prices are the best around for both auto and homeowners. Would highly recommend this agency to anyone looking for great people and affordable prices.
- TTTomNov 12, 20255.0Great experience with dealing directly with the local branch office. Malique was very friendly and explained everything in detail with my new auto and home insurance policies a breeze. I would highly recommend them.
- CPChristella PierreNov 8, 20255.0The people here are sooooo nice! I spoke to Joe about an issue that was heavy on my mind about my car and reassured that everything was perfectly fine. I appreciated the way he explained things when he noticed my hesitation, but he remained patient and he was very assuring. Very nice man! 20/10 recommend this place!
- CSChristina SzymanskiNov 4, 20255.0I have had the pleasure of having Alden Thomas State Farm Agency, for years. They have helped me, with many different needs. Alden and Joe have been wonderful in answering questions, about our house and auto policies.
Frequently Asked Questions About Alden Thomas - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
Where do I access my online billing and payment information?
Use the Digital Pay Payment Center link to access your account. Enter your User ID and password to login. You will be directed to your billing and payment information.
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.
Do I have to pay for an insurance quote online?
No, you can get a free insurance quote online without any payment.
What payment methods are accepted at Alden Thomas - State Farm Insurance Agent?
They accept cash and major credit cards including Visa, Mastercard, Discover, and American Express.
Can I access my billing and payment information online?
Yes, you can access your billing and payment information through the Digital Pay Payment Center by logging in with your User ID and password.
What services can I manage through the State Farm mobile app?
You can manage your insurance and banking accounts, get roadside assistance, file claims, and more via the mobile app.
What coverage is included in the Emergency Roadside Service?
Emergency Roadside Service includes towing, delivery of gas, oil, battery, or tires, one hour of locksmith services, and one hour of mechanical labor for select services.
What are the office hours for Alden Thomas - State Farm Insurance Agent?
The office is open Monday through Friday from 9:00 AM to 5:00 PM and closed on Saturdays and Sundays.
Is Alden Thomas - State Farm Insurance Agent located near any banks for convenient financial transactions?
Yes, the office is near Univest Bank and Trust Co., Fox Chase Bank, and American Heritage Credit Union, which customers can visit for financial services before or after consulting with the insurance agent.
Are there places to eat near Alden Thomas - State Farm Insurance Agent?
Yes, nearby dining options include John’s Sushi House, Fox Chase Tavern, Moonstruck Restaurant, and Joseph’s Pizza Parlor, perfect for grabbing a meal before or after your visit.
What recreational or fitness facilities are close to the office?
Semper Fi Academy, a martial arts club and gym, is nearby for customers interested in fitness activities around their visit.
Does Alden Thomas - State Farm Insurance Agent offer online appointments or onsite services?
Yes, the agency offers both online appointments and onsite services, and appointments are not required to visit the office.