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PA-644958 At Alex Hetrick State Farm, our team focuses on helping you understand your coverage and how we’ll show up for you when it matters most. We aim to deliver strong service through clear communication and lasting relationships, so you can feel confident in your insurance. We’re proud to serve Westmoreland County and the surrounding area, offering auto, homeowners, life, health, and small business insurance. We’re here to provide quick quotes for whatever you need. Stop in for a FREE quote and to meet our team!
Details
- Requires appointmentNot available
- Online appointmentsAvailable
- Onsite servicesAvailable
- Free parking lotAvailable
Location
Alex Hetrick - State Farm Insurance Agent
6518 Route 22, Delmont, PA
15626, United States
Hours
Reviews
5.0
197 reviews
5 stars
193
4 stars
4
3 stars0
2 stars0
1 star0
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the friendly, helpful, and knowledgeable staff, particularly highlighting Michelle and Cheryl for their exceptional service.
Communication
Many reviews noted the quick and clear communication from agents, making the insurance process smooth and stress-free.
Efficiency
The agency was frequently commended for its efficient handling of insurance needs, with many customers reporting seamless transitions and prompt responses.
Affordability
Several customers expressed satisfaction with the competitive pricing and the ability to find better rates compared to previous insurers.
- ARAlexis Rhea5 days ago5.0They’re absolutely amazing here, they always take the time to thoroughly answer questions. Michelle is awesome, always quick to respond and super friendly!
- JRJeramy RobertsDec 30, 20255.0Michelle was amazing 10/10 i would highly recommend calling them they will take care of you!
- ASAlexis smithMay 25, 20235.0I was lucky enough to have Michelle help my father and I out this past week. She did a great job of being flexible, helpful, and much more. Alex has a great team!
- JHJim HelferApr 14, 20235.0Chanel was great. Knew every answer to my questions, and eased my anxiety.
- APAshley PolkMar 6, 20235.0This is a really nice team and they are on top of all of my needs and questions i appreciate them all including dom who I just spoke to this State Farm is 5 star service
Frequently Asked Questions About Alex Hetrick - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.