Customers consistently praised the friendly, helpful, and professional service provided by the agents, highlighting specific staff members like Viktoriia, Antonio, and Dani for their exceptional support.
Cost Savings
Many reviews noted significant savings on insurance premiums compared to other companies, with several customers reporting their rates being cut in half.
Efficiency
The agency is recognized for its quick and efficient service, with agents resolving issues and answering questions promptly, making the insurance process easy for customers.
Expertise
Customers appreciated the knowledgeable staff who provided clear explanations and tailored advice, ensuring they understood their policies and coverage options.
DO
Diana Ono
5 days ago
5.0
On January 8, 2026 I called to report that I had just received bills for Homeowners and Auto State Farm insurance, despite having cancelled these policies via phone on 11/20/24. I spoke with Carly, who did a good job of researching this issue and resolving the problem. She called to update me and assure me that the issue was resolved. I was pleased with the manner in which she handled the problem.
Sincerely,
Diana K. Ono
ER
Eliza Rysb
Jan 5, 2026
5.0
Great service and very friendly support. Thanks to the insurance company, and special thanks to Victoria for her quick help and care! 😊
GF
girl friday
Jan 5, 2026
5.0
I have been a happy customer for over two years. When I called in to make my payment today I heard a new voice, Carly. Now, I am an even happier customer! She took care of making sure my information was up to date, handled all my needs and brightened my year. Carly is a keeper and so is Dimitri Kondos State Farm Insurance! Thank you specifically to the Dimitri Kondos State Farm branch for helping me when I took over my mom’s house and did not know how to do this “big kid stuff” and for lowering the cost on my auto insurance, doing better than several other companies I will not mention, including one I was with for over several decades. You guys are kicking it! And, Carly is helping the team kick it even better!!!
MN
Mrs Nich
Jan 3, 2026
5.0
A big note of to thank Carly for working diligently with State Farm’s finance department and getting to the bottom of a many months long missing payment then getting it credited back to me and my family!
AG
Alma G. Martinez Gomez
Jan 2, 2026
5.0
Antonio is a super start!!
He was very Professional, polite and helpful for me to get what other companies were not able to do.
Thank you Antonio for your help to get the insurance I needed.
Frequently Asked Questions About Dimitri Kondos - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
Is there a cost to get an insurance quote online from Dimitri Kondos - State Farm Insurance Agent?
No, there is no cost; Dimitri Kondos offers free insurance quotes online.
How can I get help with billing or payments for my policy at Dimitri Kondos - State Farm Insurance Agent?
Contact your insurance agent directly; their phone number and email are listed on your billing details.
What services can I access using the State Farm mobile app provided by Dimitri Kondos?
The app lets you manage your insurance and banking accounts, get roadside assistance, file claims, and more.
What does Emergency Roadside Service cover at Dimitri Kondos - State Farm Insurance Agent?
It covers towing, fuel delivery, locksmith services up to one hour, and mechanical labor for select services.
What are the office hours for Dimitri Kondos - State Farm Insurance Agent in Portland, OR?
Monday to Friday from 9 AM to 5 PM, Saturdays from 10 AM to 2 PM, closed on Sundays and major holidays.
What payment options are accepted at Dimitri Kondos - State Farm Insurance Agent?
They accept cash, American Express, Discover, Mastercard, and Visa credit cards.
Are there accessibility features available at Dimitri Kondos - State Farm Insurance Agent?
Yes, the office has wheelchair-accessible entrance and parking.
Can I visit nearby places around Dimitri Kondos for services like pet grooming or medical care?
Yes, Pups Parlor Pdx offers pet grooming, and Brave Care Pediatric Urgent Care provides medical services nearby for convenience before or after your visit.
Where can I find coffee shops near Dimitri Kondos - State Farm Insurance Agent in Portland?
Awake Coffee and Art and Rose City Coffee Company are nearby coffee shops where you can relax before or after your visit.
Are there dining options near Dimitri Kondos - State Farm Insurance Agent that customers might enjoy?
Yes, options like Rose City Sandwich Co. and Classic Thai Cuisine are close by for a meal when visiting the area.