Customers consistently praised the agency for its exceptional customer service, highlighting the friendliness, responsiveness, and professionalism of the staff.
Knowledgeable Staff
Many reviews noted the agents' expertise and ability to provide clear, detailed information about insurance options, helping customers make informed decisions.
Cost Savings
Numerous customers reported significant savings on their insurance premiums, often highlighting the agency's ability to find better rates compared to previous providers.
Efficient Processes
Clients appreciated the smooth and hassle-free experience when setting up or modifying their policies, with many noting the quick response times and thorough follow-ups.
Personalized Attention
Reviewers frequently mentioned the personalized care they received, with agents taking the time to understand their specific needs and providing tailored solutions.
PW
Paula Winchester
Nov 7, 2025
5.0
In the last few days I have worked with David at the Dimitri Kondos State Farm agency. I have recently moved here from Kansas City where I also had State Farm for my home and auto. It is quite confusing to me to deL with 2 agencies in my first month of arriving here for I had a home in K C to keep insured until it sold. I closed on 10/22 and car insurance ended after my 2000 mile drive to start in Portland. So maybe you can sympathize with all these fees ending and beginning
It was driving me crazy for I kept wanting much clearer info. David finally was able to provide that info to my satisfaction. This transitional work has finally been resolved! Phew!!
JS
Jean Skrondal
Nov 7, 2025
5.0
Dimitri is a fabulous agent. He was very thorough in helping us make the switch from our previous insurance company to State Farm. Dimitri was professional, helpful and friendly. We would highly recommend him to any prospective clients looking for an insurance company. And we would also highly recommend State Farm for all of your insurance needs.
CM
chris munson
Nov 3, 2025
5.0
Its nice to know that there's still some quality customer service left in the world. I called Kondos just in time, cuz I really had my doubts. Thanks again for the kindness.
DD
Dan
Nov 3, 2025
5.0
Victoria was on top of it. And she gave me the best price of four other agencies that I had searched she made it very easy thanks Victoria
BH
BETTY HOMER
Oct 31, 2025
5.0
This State Farm agency consistently delivers high quality service. They are always responsive, answer the phone promptly, and provide clear, knowledgeable guidance. Every interaction has been efficient and courteous, reflecting their commitment to excellent customer service.
I would especially like to recognize Dani C, who demonstrated outstanding professionalism and attention to detail. She was able to identify important considerations I hadn’t even thought of and provided valuable information that helped me make more informed decisions. I highly recommend this agency for anyone seeking reliable, responsive, and expert insurance support.
Frequently Asked Questions About Dimitri Kondos - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
Is there a cost to get an insurance quote online from Dimitri Kondos - State Farm Insurance Agent?
No, there is no cost; Dimitri Kondos offers free insurance quotes online.
How can I get help with billing or payments for my policy at Dimitri Kondos - State Farm Insurance Agent?
Contact your insurance agent directly; their phone number and email are listed on your billing details.
What services can I access using the State Farm mobile app provided by Dimitri Kondos?
The app lets you manage your insurance and banking accounts, get roadside assistance, file claims, and more.
What does Emergency Roadside Service cover at Dimitri Kondos - State Farm Insurance Agent?
It covers towing, fuel delivery, locksmith services up to one hour, and mechanical labor for select services.
What are the office hours for Dimitri Kondos - State Farm Insurance Agent in Portland, OR?
Monday to Friday from 9 AM to 5 PM, Saturdays from 10 AM to 2 PM, closed on Sundays and major holidays.
What payment options are accepted at Dimitri Kondos - State Farm Insurance Agent?
They accept cash, American Express, Discover, Mastercard, and Visa credit cards.
Are there accessibility features available at Dimitri Kondos - State Farm Insurance Agent?
Yes, the office has wheelchair-accessible entrance and parking.
Can I visit nearby places around Dimitri Kondos for services like pet grooming or medical care?
Yes, Pups Parlor Pdx offers pet grooming, and Brave Care Pediatric Urgent Care provides medical services nearby for convenience before or after your visit.
Where can I find coffee shops near Dimitri Kondos - State Farm Insurance Agent in Portland?
Awake Coffee and Art and Rose City Coffee Company are nearby coffee shops where you can relax before or after your visit.
Are there dining options near Dimitri Kondos - State Farm Insurance Agent that customers might enjoy?
Yes, options like Rose City Sandwich Co. and Classic Thai Cuisine are close by for a meal when visiting the area.