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OR-100218610 Our agency strives to give our customers an exemplary customer experience by focusing on not just the policies, but also making you feel like you are at home while in our office. Our customers' needs determine our path whether it be for homeowners insurance, auto insurance, life insurance, business insurance and more. We help meet those goals through open and continued dialog about what is important to our customers and their loved ones in the Hillsboro, Beaverton, and surrounding Portland area.
Details
- Requires appointmentNot available
- Online appointmentsAvailable
- Onsite servicesAvailable
- Wheelchair accessible restroomAvailable
Location
Grant Murphy - State Farm Insurance Agent
7135 NE Imbrie Drive, Hillsboro, OR
97124, United States
Hours
Reviews
4.8
180 reviews
5 stars
168
4 stars2
3 stars1
2 stars1
1 star
8
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the exceptional customer service, highlighting the helpfulness, responsiveness, and professionalism of the staff.
Knowledgeable Staff
Many reviews noted the agents' expertise and ability to explain policies clearly, helping clients understand their coverage options.
Competitive Rates
Several customers reported significant savings on their insurance premiums compared to previous providers, indicating competitive pricing.
Smooth Process
Clients appreciated the seamless and efficient process of setting up policies and making changes, often describing it as easy and stress-free.
Long-term Relationships
Many customers expressed loyalty to the agency, citing long-term positive experiences and a commitment to staying with the agency for years.
- CBCandice Burchett2 days ago5.0McKenzie offered me the best deal on an insurance bundle. After looking around I chose State Farm for all my needs.
- VPValerie PeltolaNov 7, 20251.0Mackenzie doesn’t know what she’s doing, and very unprofessional. The way she does business is the same as phone scammers. It started with her calling me early October with a quote on insurance. She said she’d call me the last week of October for payment. I asked her for the quote on paper , like in the State Farm app , by mail or email. I told her I need to see what I’m buying to fully be onboard. She failed to provide it , I called her twice with questions she couldn’t answer and didn’t want to, she’s arrogant. Shes annoyed by me calling and she wanted me to blindly trust her. She dismissed me, Saying everything is fine just pay her when she calls the last week of October.. Also Mackenzie repeatedly told me there is no discount for paying in full and was very pushy that I pay monthly. This girl gave me bad vibes so I gave up on her and renewed with my previous company on November 1st. Then November 3rd she’s calling me for payment… She was supposed to call the last week of October?! She never did..I had told her my previous policy expired on November 1st. She’s incompetent it’s hilarious at this point. Mackenzie , Why would I or anyone give my credit card over the phone to someone I never met or never got a quote by mail , in the app or email?! I was surprised she called and because she thinks I’m stupid.. I treated her like a scam caller and hung up, I am busy and just had surgery. She’s wasted my time and I don’t have energy for people like her. So most likely the good reviews are fake written by her friends and family.
- AAAyde AraizaNov 5, 20255.0Zhibo is always attentive, helpful, and a pleasure to work with. Their dedication and positive attitude make every interaction smooth and enjoyable. Truly appreciate all that Zhibo does
- JTJohn TokhiOct 27, 20255.0I’ve had a great experience working with Joseph Ingle at State Farm. He has been incredibly helpful with my auto insurance and is now guiding me through the process of finding the right homeowners insurance as well. Joseph is knowledgeable, responsive, and takes the time to explain everything clearly so I always feel confident in my decisions. I really appreciate how proactive he is in making sure I have the right coverage for my needs. If you’re looking for someone who truly cares about their clients and makes the process easy, I highly recommend Joseph!
- LRLauren RiceOct 27, 20255.0Mackenzie was GREAT! Not only did she help us save significantly on our insurance, but she also walked us through the exact coverage we would be receiving, which was twice as much as our previous provider. I really appreciated the time and care she took to help me better understand what I was paying for and how I was being protected. She and Grant were also super friendly and helpful in going over all my options for life insurance, which was a relief, as I went into that conversation with very little knowledge. Never trusted an insurance office more!
Frequently Asked Questions About Grant Murphy - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
Where do I access my online billing and payment information?
Use the Digital Pay Payment Center link to access your account. Enter your User ID and password to login. You will be directed to your billing and payment information.
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.
Do I have to pay for an insurance quote online?
No, this agency offers free quotes online with no payment required.
What payment methods are accepted at Grant Murphy - State Farm Insurance Agent?
They accept cash and major credit cards including Visa, Mastercard, Discover, and American Express.
How can I access my billing and payment information online?
You can access your account via the Digital Pay Payment Center by entering your User ID and password to view billing and payment details.
Can I manage my insurance and banking accounts through a mobile app?
Yes, the mobile app allows you to manage accounts, get roadside assistance, file claims, and more.
What coverage does Emergency Roadside Service provide?
It includes towing to the nearest repair facility, delivery of gas, oil, battery or tires, one hour of locksmith services, and mechanical labor for select services.
What are the office hours of Grant Murphy - State Farm Insurance Agent?
The office is open Monday through Friday from 9:00 AM to 5:00 PM and closed on weekends and holidays such as Thanksgiving, Christmas, and New Year's Day.
What languages are supported at this insurance agency?
Services are provided in English, Spanish, and Mandarin to accommodate a diverse clientele.
Is the Grant Murphy State Farm office wheelchair accessible?
Yes, the office has wheelchair accessible seating and restrooms, including unisex and wheelchair accessible restrooms.
What nearby restaurants can I visit before or after my appointment at the insurance agency?
You can enjoy dining at nearby spots such as New Taste Of India, Mekong Bistro, Oasis Lebanese Cuisine, or El Maguey Grill Inc for a variety of cuisines.
Are there any nearby wellness or beauty salons near Grant Murphy - State Farm Insurance Agent?
Yes, Nails Forever and Salon Nouveau are close by if you want to schedule a beauty or spa service around your visit.
What nearby services can help me if I need an eyecare appointment near the insurance office?
Tanasbourne Vision Center is nearby and offers optometry and eyewear services.