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About
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OR-17761054 Our office strives to provide State Farm customers with the most efficient and professional service in the Eugene and Springfield area. We primarily serve Lane County and surrounding areas as well as the entire state of Oregon. We focus on Auto, Home, Life, and Small Business Insurance needs. We take time to complete a personalized comprehensive review of customers’ Insurance needs. We hope to be the first and preferred choice for your Insurance.
Details
- Onsite servicesAvailable
- Wheelchair accessible restroomAvailable
- Wheelchair accessible seatingAvailable
Location
Margaret Hopkins - State Farm Insurance Agent
1011 Valley River Way, Eugene, OR
97401, United States
Hours
Reviews
5.0
220 reviews
5 stars
218
4 stars0
3 stars0
2 stars0
1 star2
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the friendly, helpful, and professional service provided by Margaret and her team, highlighting their responsiveness and dedication.
Expertise
Many reviews noted the staff's knowledge and ability to explain insurance options clearly, helping clients make informed decisions.
Cost Savings
Numerous customers reported significant savings on their insurance premiums after switching to this agency, often citing lower rates and better coverage.
Personal Touch
Clients appreciated the personal attention and care they received, with many mentioning how the agents made them feel valued beyond just being a policy number.
Efficiency
The agency was frequently commended for its quick and efficient service, making processes like switching policies or filing claims smooth and hassle-free.
- ARAlain RebeyrolNov 14, 20255.0I had an outstanding experience working with this insurance agent. From the very beginning, they were attentive, knowledgeable, and incredibly patient in explaining all of my options in a way that was easy to understand. What really stood out was their commitment to making sure I had the right coverage—not just the most expensive one. They took the time to understand my needs, compare plans, and walk me through every step of the process. Communication was fast, clear, and always friendly. Whenever I had questions or concerns, they responded promptly and made me feel genuinely supported. Their professionalism and expertise gave me real peace of mind during a stressful time. I highly recommend this agent to anyone looking for someone honest, reliable, and truly invested in their clients’ well-being. I’m grateful for the level of service I received and wouldn’t hesitate to work with them again.
- SMSheila MorganNov 14, 20255.0Peace of mind is what Margaret provides. She’s a genuinely caring person who will do everything she can to make sure that what’s important to you is protected. I trust her.
- NTNat ThurstonOct 25, 20251.0I switched from State Farm to a different insurance company about a year ago, as State Farm kept raising my rates slowly over time without telling me. Over a year, I went from $60/mo to almost $120/mo, with no accidents, claims, or changes, and no explanation as to why. Since I switched, the contact I have received from Margaret Hopkins has bordered on harassment. I have received dozens upon dozens of calls, texts, emails, and letters. I have responded to all of them by telling them to stop contacting me, and yet, the attempts are absolutely endless. I have blocked numbers - they somehow call/text from new ones. I have returned mail. I have responded to emails in giant, bold letters, asking them to stop contacting me. This office does NOT take no for an answer.
- NBNathan BouquetOct 8, 20255.0Margaret’s agency has insured my vehicles, home, and business for over 7 years. She and her team are incredibly helpful and have saved me thousands while making sure I stay protected, even after I moved to a different city,
- ZNzach neilSep 30, 20255.0Amazing customer service fast responces to emails and calls, great easygoing personality over was the best insurance rep I've ever talked to gave me the best price even when other reps in the same company did not saved me $100s!! Of dollars a month. Couldn't have asked for better. Or someone nicer was a great experience.
Frequently Asked Questions About Margaret Hopkins - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
Where do I access my online billing and payment information?
Use the Digital Pay Payment Center link to access your account. Enter your User ID and password to login. You will be directed to your billing and payment information.
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.
Do I have to pay for a quote online at Margaret Hopkins - State Farm Insurance Agent?
No, you do not have to pay for a quote online. We offer free quotes!
What payment methods are accepted at Margaret Hopkins - State Farm Insurance Agent?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
How can I access my online billing and payment information?
Use the Digital Pay Payment Center link to access your account. Enter your User ID and password to login. You will be directed to your billing and payment information.
Who should I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What insurance products are offered by Margaret Hopkins - State Farm Insurance Agent?
We offer Auto Insurance, Life Insurance, Homeowners Insurance, Renters Insurance, Motorcycle Insurance, Property Insurance, Boat Insurance, Pet Insurance, and Business Insurance.
What are the office hours of Margaret Hopkins - State Farm Insurance Agent?
Our office is open Monday through Friday from 9:00 AM to 5:00 PM and is closed on Saturdays, Sundays, and major holidays.
Is the Margaret Hopkins State Farm office accessible for people with disabilities?
Yes, the office has wheelchair accessible seating and restrooms, including unisex and wheelchair accessible restrooms.
What nearby shopping options are available around Margaret Hopkins - State Farm Insurance Agent?
Nearby shopping options include Valley River Plaza, Fletcher’s for Children, SAS Shoemakers, Life Uniform, Motherhood Maternity, and Cost Plus World Market, among others, ideal for a quick visit before or after your insurance appointment.
Are there beauty and wellness services near Margaret Hopkins - State Farm Insurance Agent?
Yes, nearby beauty and wellness options include Christine & Company Hair Salon, European Wax Center, Massage Envy - Eugene, MH Aesthetics, Sterling Aesthetics, Aestheticsbykassidyrae, Movement Improvement Massage, and Reverza Aesthetic Medicine.
What dining options are close to Margaret Hopkins - State Farm Insurance Agent?
For dining, Red Lobster and Jamba are nearby places where you can enjoy seafood or smoothies, making them good spots to visit before or after your insurance consultation.