TD Insurance Auto Centres are changing the auto insurance claim experience. With on-site claims advisors to offer personalized support, vehicle rentals (if eligible), and repairs, all in one convenient location, we make it easy to get back in the driver’s seat and back on the road. TD Insurance Auto Centres help take the stress out of your auto claims experience.
Even though I have the right to choose the body shop I prefer, I have been pressured to use the repair facility your team works with. My car has been towed multiple times as a result, which has delayed the entire process. Diagnosing the radiator issue took three weeks, causing significant inconvenience and frustration.
Additionally, the adjuster, Adi Ranganathan, has repeatedly caused miscommunications with the body shop, resulting in further delays. When customers express concerns about his work, he has responded unprofessionally by raising his voice, which is unacceptable. I have been with TD 9 years and had 3 claim before. I am leacing TD becuase of this claim process. this is incase. Car hasn't repaired for 1 months due to their stupid delay process.
BK
behdad kamalian
Oct 27, 2025
1.0
Avoid!
RS
Ryan Sarroca
Oct 7, 2025
1.0
Costumer service is poor phone line is not working always answer machine from manager and advisory unprofessional needs improvement asap
JM
joyce miss
Sep 4, 2025
1.0
If you’re assigned Nxxxxxx as your adjuster, good luck.
In my experience, TD Insurance has been unresponsive to emails and phone calls, and I felt they used delaying tactics when dealing with claims. I also felt they strongly encouraged using their preferred repair centers, which they suggested would make the claims process smoother and faster. However, when I exercised my right to choose my own body shop, I found the process to be unnecessarily challenging.
Based on my experience, I would not recommend TD Insurance.
ZR
Zach Reuben
Jul 3, 2025
5.0
I got hit and ran by Amazon driver and probably called my insurance company who paired me up with tien and the adjuster From day one he was great at helping me resolve issues with my claim coordinating repair and an awesome rental car and made me very happy. I chose TD to be my insurance provider. I strongly recommend TD to do the repairs in-house and I’m very happy with the service I’ve received and they have gotten a customer for life.
Frequently Asked Questions About TD Insurance Auto Centre
What services does TD Insurance Auto Centre offer?
TD Insurance Auto Centre provides on-site claims advisors for personalized support, vehicle rentals if eligible, and vehicle repairs, all in one location to simplify your auto insurance claim process.
What are the opening hours of TD Insurance Auto Centre?
The centre is open Monday to Friday from 8:00 AM to 6:00 PM and closed on Saturdays and Sundays.
Where is TD Insurance Auto Centre located?
It is located at 4656 Yonge St, Toronto, ON, postal code M2N 5M1, Canada.
Which languages are supported at TD Insurance Auto Centre?
The centre offers services in English (EN).
How can I contact TD Insurance Auto Centre by phone?
You can reach TD Insurance Auto Centre at +1 833-819-1218.
Where can I find more information or start a claim online for TD Insurance Auto Centre?
Visit their website at https://www.tdinsurance.com/products-services/auto-car-insurance/claims-centre for advice, claims, repairs, and rentals.
Are there dining options near TD Insurance Auto Centre where I could eat before or after my visit?
Yes, nearby restaurants include Wood House BBQ, The Congress, Pearl City, Blossom Kitchen and Bar, Pho OK, Pizza Nova, and Starbucks for coffee.
What nearby automotive services are available around TD Insurance Auto Centre?
CARSTAR Willowdale (L&G) provides brake service, repairs, and auto body work near the centre.
Are there beauty and wellness options close to TD Insurance Auto Centre?
Yes, nearby beauty and wellness places include 5th Image Hair Salon, Salon Fifth Image, Hollywood Nails, and Synergy Tanning Studio.
What other nearby services might be helpful when visiting the TD Insurance Auto Centre?
Nearby services include North York's Premium Dry Cleaners for laundry and alterations, Money Mart for financial services, and the Consulate of Ghana for embassy services.