TD Insurance Auto Centre

3.1
119 reviews
For auto claims advice, repairs and rentals.

About

Insurance Agency
TD Insurance Auto Centres are changing the auto insurance claim experience. With on-site claims advisors to offer personalized support, vehicle rentals (if eligible), and repairs, all in one convenient location, we make it easy to get back in the driver’s seat and back on the road. TD Insurance Auto Centres help take the stress out of your auto claims experience.

Location

TD Insurance Auto Centre
4656 Yonge St, Toronto, ON
M2N 5M1, Canada

Hours

Reviews

3.1
119 reviews
5 stars
55
4 stars
7
3 stars
4
2 stars
3
1 star
50
  • JL
    jaeeun lee
    Nov 17, 2025
    1.0
    Even though I have the right to choose the body shop I prefer, I have been pressured to use the repair facility your team works with. My car has been towed multiple times as a result, which has delayed the entire process. Diagnosing the radiator issue took three weeks, causing significant inconvenience and frustration. Additionally, the adjuster, Adi Ranganathan, has repeatedly caused miscommunications with the body shop, resulting in further delays. When customers express concerns about his work, he has responded unprofessionally by raising his voice, which is unacceptable. I have been with TD 9 years and had 3 claim before. I am leacing TD becuase of this claim process. this is incase. Car hasn't repaired for 1 months due to their stupid delay process.
  • BK
    behdad kamalian
    Oct 27, 2025
    1.0
    Avoid!
  • RS
    Ryan Sarroca
    Oct 7, 2025
    1.0
    Costumer service is poor phone line is not working always answer machine from manager and advisory unprofessional needs improvement asap
  • JM
    joyce miss
    Sep 4, 2025
    1.0
    If you’re assigned Nxxxxxx as your adjuster, good luck. In my experience, TD Insurance has been unresponsive to emails and phone calls, and I felt they used delaying tactics when dealing with claims. I also felt they strongly encouraged using their preferred repair centers, which they suggested would make the claims process smoother and faster. However, when I exercised my right to choose my own body shop, I found the process to be unnecessarily challenging. Based on my experience, I would not recommend TD Insurance.
  • ZR
    Zach Reuben
    Jul 3, 2025
    5.0
    I got hit and ran by Amazon driver and probably called my insurance company who paired me up with tien and the adjuster From day one he was great at helping me resolve issues with my claim coordinating repair and an awesome rental car and made me very happy. I chose TD to be my insurance provider. I strongly recommend TD to do the repairs in-house and I’m very happy with the service I’ve received and they have gotten a customer for life.

Frequently Asked Questions About TD Insurance Auto Centre

What services does TD Insurance Auto Centre offer?

TD Insurance Auto Centre provides on-site claims advisors for personalized support, vehicle rentals if eligible, and vehicle repairs, all in one location to simplify your auto insurance claim process.

What are the opening hours of TD Insurance Auto Centre?

The centre is open Monday to Friday from 8:00 AM to 6:00 PM and closed on Saturdays and Sundays.