TD Insurance Auto Centres are changing the auto insurance claim experience. With on-site claims advisors to offer personalized support, vehicle rentals (if eligible), and repairs, all in one convenient location, we make it easy to get back in the driver’s seat and back on the road. TD Insurance Auto Centres help take the stress out of your auto claims experience.
My claim was handled carelessly from start to finish. Despite me providing witness information and clear evidence, the adjuster ignored my requests for a review and closed the file without properly investigating. I even asked for a manager to step in — no one ever followed up. Save yourself the headache and go somewhere else. The entire office feels completely disorganized and run by people who clearly don’t know what they’re doing.
Don't do any work at the body shop attached to them, unless you want to be disappointed.
PP
Person
Sep 24, 2025
1.0
Do not go here! Do not let TD rep make you go here. It’s only for their benefit, not yours. Calling this setup a scam could get me sued so I won’t say those words, but I do think it. Everything was horrible from start to end (it hasn’t ended because of shoddy work). The advisor was impossible to get a hold of. The auto center likewise. What was quoted for 3 days took over 2 weeks and in the end most of the work wasn’t done because it was “previously damaged” which it wasnt but good luck proving it. Body shop says it’s insurance who won’t approve, insurance says body shop doesn’t recommend the work, they play a nice little game where only the customer is screwed. Since they “fixed” it, the bumper and paneling has come loose repeatedly.
ST
Semih Toac
Jun 4, 2025
1.0
Terrible experience! I got an accident , and I got my car with 2 different colour for 2 doors damaged.
TC
Teresa C.
Oct 22, 2024
1.0
Abhishek is one of the WORST customer service representatives I have ever interacted with. They are incapable of doing their job in the claims department.
Frequently Asked Questions About TD Insurance Auto Centre
What services does TD Insurance Auto Centre provide?
TD Insurance Auto Centre offers personalized support with on-site claims advisors, vehicle rentals if eligible, and repair services all in one location to simplify your auto insurance claims experience.
Where is TD Insurance Auto Centre located?
It is located at 2110 Lawrence Ave E., Scarborough, ON, postal code M1R 2Z9, Canada.
What are the operating hours of TD Insurance Auto Centre?
The centre is open Monday to Friday from 8:00 AM to 6:00 PM and is closed on Saturdays and Sundays.
How can I contact TD Insurance Auto Centre?
You can reach them by phone at +1 833-264-0025.
Does TD Insurance Auto Centre offer services in multiple languages?
The primary language offered at the centre is English.
Where can I find more information about TD Insurance Auto Centre online?
Visit their website at https://www.tdinsurance.com/products-services/auto-car-insurance/claims-centre for more details.
Are there nearby car rental agencies that customers can use if their vehicle is being repaired?
Yes, nearby car rental agencies include Alamo and Enterprise Rent-A-Car, which customers can use for vehicle rentals while their cars are being serviced.
What nearby automotive services are available around TD Insurance Auto Centre?
Nearby automotive services include Quality Auto Wholesalers for used cars, Scarboro Mazda for repairs and parts, and CSN Howden Road Collision for auto body repairs and towing.
Are there any nearby places to visit for food or dining near TD Insurance Auto Centre?
Yes, Swiss Chalet, an American chicken restaurant, is nearby where customers can enjoy a meal before or after their visit.
How can nearby churches be relevant to customers visiting TD Insurance Auto Centre?
Nearby churches such as Destiny & Dominion Word Ministries, CUPC Toronto, and Unity Church of Agape offer community and spiritual support, which some customers might find comforting while handling the stress of auto claims.