Customers consistently praised the friendly, helpful, and knowledgeable staff, particularly highlighting Jody and Jon for their exceptional service.
Efficiency
Many reviews noted the quick and efficient handling of insurance needs, with agents providing prompt responses and seamless processes.
Community Engagement
The agency is recognized for its involvement in the community and building strong relationships with clients, leading to high customer loyalty.
Competitive Rates
Several customers mentioned the agency's ability to provide competitive rates and save them money on their insurance policies.
Overall Satisfaction
Overall, customers expressed high satisfaction with their experiences, recommending the agency for its excellent service and support.
JE
Jeff Edwards
Nov 14, 2025
5.0
I forgot to get insurance before going to the tag agency. I called and Jody got me a policy while I was sitting in the parking lot. Great service.
SR
Scott Robb
Nov 14, 2025
5.0
They are very knowledgeable and very friendly.
KK
Kim Keller
Nov 8, 2025
5.0
The customer service that I receive at this agency is the model of how to treat a customer. Always helpful, responsive and caring. Working with Jody has been great!
MC
Melanie Calico
Nov 4, 2025
5.0
Best agent in town. Everyone is always so helpful and friendly. Would recommend them.
JR
Joyce rongey
Oct 23, 2025
5.0
A few years ago, I had to change insurance companies. I went with Rebecca Lafeves State Farm office.
Jody Brownfield has always been very helpful, anytime I have made a phone call asking questions or needing help. Someone is always willing to help at this office.
Frequently Asked Questions About Rebecca LaFevers - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
Where do I access my online billing and payment information?
Use the Digital Pay Payment Center link to access your account. Enter your User ID and password to login. You will be directed to your billing and payment information.
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.
Do I have to pay for an insurance quote online at Rebecca LaFevers - State Farm Insurance Agent?
No, you do not have to pay for a quote online. They offer free quotes.
What are the accepted payment methods at Rebecca LaFevers - State Farm Insurance Agent?
They accept cash and major credit cards including Visa, Mastercard, Discover, and American Express.
How can I access my online billing and payment information?
You can access your billing and payment info through the Digital Pay Payment Center by logging in with your User ID and password.
Can I manage my insurance policy through a mobile app?
Yes, the State Farm mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more.
What are the business hours for Rebecca LaFevers - State Farm Insurance Agent?
The office is open Monday through Friday from 9:00 AM to 5:00 PM and closed on weekends and holidays.
Is Rebecca LaFevers - State Farm Insurance Agent wheelchair accessible?
Yes, the location has wheelchair accessible seating.
Can I change my insurance coverage online?
Yes, you can request changes to your coverage online and your agent will process them accordingly.
Are there any nearby places I can visit before or after my appointment at the insurance agency?
Yes, you can visit the Sapulpa Historical Museum or the Waite Phillips Barnsdall Filling Station Museum nearby to enjoy local history and culture.
What other services or shops are located near Rebecca LaFevers - State Farm Insurance Agent?
Nearby, you can find Jennifer's Hair Outlet for beauty services or Sapulpa Guitar Academy for music lessons, making it convenient to combine errands.
Are there dining options close to Rebecca LaFevers - State Farm Insurance Agent?
Yes, you can visit the Waypoint Lounge, an Asian restaurant and internet cafe located nearby, which could be great for a meal before or after your visit.