Customers consistently praised the helpfulness, professionalism, and friendliness of the staff, particularly highlighting agents like Emily, Jeff, and Jordan.
Efficiency
Many reviews noted the quick and efficient service provided, with several customers mentioning how easy it was to handle their insurance needs.
Knowledgeable Staff
Agents were frequently described as knowledgeable and able to explain complex insurance topics clearly, helping customers make informed decisions.
Positive Experiences
Overall, customers expressed high satisfaction with their experiences, often recommending the agency to others and noting the quality of service.
Responsive Communication
Customers appreciated the prompt responses to inquiries and the personal touch of speaking directly with agents rather than automated systems.
CB
Corey Barron
4 days ago
5.0
Mr. Jeff (not Jake, but he does wear the khakis) helped me switch my auto and home policies over from my previous insurance. I looked into this company awhile back but was always under the impression that they were high priced…Well not anymore this fella helped me improve my coverage whilst saving me around $100/mo on my auto policy! He was patient and we felt like he covered all the bases! Thanks for all your help Jeff!
HS
Harley Still
5 days ago
5.0
Wonderful customer service. I've never had an insurance company be so transparent and easy to understand as these guys. Definitely the nicest people I've dealt with in any company having to do with any kind of insurance
MM
miranda moore
5 days ago
5.0
Emily helped me get the perfect insurance plan that I needed! I HIGHLY recommend going through this State Farm for your insurance needs (:
JJ
Joe Joe
Nov 13, 2025
5.0
Excellent customer service by Alexis. She had the answers to any question I asked promptly and I totally understood everything she provided to me. I have 2 vehicles insured with Bronson Schubert-State Farm Insurance.
KE
Karen Edmondson
Nov 6, 2025
5.0
Great customer service care team is always there when I have a claim need. They understand your issues and always make you feel comfortable about the situation. Thank you for the support!
Frequently Asked Questions About Bronson Schubert - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
Do I have to pay for a quote online at Bronson Schubert - State Farm Insurance Agent?
No, you do not have to pay for a quote online. We offer free quotes!
Who can I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What services can I access on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover with State Farm?
Emergency Roadside Service covers towing to the nearest repair facility, delivery of gas, oil, battery or tires, one-hour locksmith services, and one-hour of mechanical labor for select services.
Can I purchase my insurance policy online through Bronson Schubert - State Farm Insurance Agent?
Typically you can purchase a policy online at the end of the quote process. If this option is not available, please contact your selected agent or Customer Care.
What are the office hours for Bronson Schubert - State Farm Insurance Agent in Edmond, OK?
The office is open Monday through Friday from 9:00 AM to 5:00 PM and is closed on weekends and holidays.
What payment methods are accepted at Bronson Schubert - State Farm Insurance Agent?
We accept cash and most major credit cards, including Visa, Mastercard, Discover, and American Express.
Which insurance products does Bronson Schubert - State Farm Insurance Agent offer?
We offer Auto, Life, Homeowners, Renters, Motorcycle, Property, Boat, Pet, and Business Insurance products.
What nearby financial services can I visit when going to Bronson Schubert - State Farm Insurance Agent?
You can visit Householder Group - Skyler Hulslander & Tyler Finch and Wealth Enhancement Group, which offer financial advising and tax services close by.
Are there any nearby medical facilities near Bronson Schubert - State Farm Insurance Agent?
Yes, nearby medical facilities include Breast Imaging of Oklahoma, OU Health - Breast Health Network Edmond, and Breast Health Network Edmond, which offer diagnostic imaging and women's health services.
What nearby real estate services can assist me if I'm planning to buy a home before insuring it?
Several nearby real estate agents are available such as Corrina Chairez Realtor, Amy Morton, Realtor, and Wenona Jones - Chinowth & Cohen Realtors to help with your home purchase needs.