Business Details
About
Insurance AgencyAuto Insurance AgencyHome Insurance AgencyLife Insurance AgencyRenter's Insurance AgencyHealth Insurance Agency
My mission is to have a premier office environment providing Auto Insurance, Home Insurance, Renters Insurance, Life Insurance, and Health Insurance in Broken Arrow and surrounding OK areas. My agency's primary goal is to put the customer first and provide them with the information and products to have a secure future for their family or business. My vision is to be a leader in my community, and the first choice when acquiring insurance and financial services products.
Details
- Requires appointmentNot available
- Online appointmentsAvailable
- Onsite servicesAvailable
- Wheelchair accessible entranceAvailable
Location
Austin Brown - State Farm Insurance Agent
1023 E Lansing Street, Broken Arrow, OK
74012, United States
Hours
Reviews
4.3
26 reviews
5 stars
19
4 stars
3
3 stars0
2 stars0
1 star
4
- KPKatie PittOct 30, 20255.0So happy with their customer service. Everyone we work with is always so helpful. Most recently, today, Tanner spent so much time on the phone with me gathering quotes for our soon-to-be 16 year old. He provided so much information and really helped with this process.
- RBRandy BaileyOct 29, 20251.0I’ve been a loyal State Farm customer for over 45 years, but my recent experience with this office has been very disappointing. First, a claim was filed on my homeowner’s policy without my consent. I specifically told the office I was only asking if a sewer break would be covered and that I did NOT want to file a claim. Despite this, an adjuster was sent out and a claim was recorded. No payment was made, but now I have a claim on my record that other insurance companies see as a risk. Some won’t even insure me because of it — and I’ve learned it could stay on my record for 7 years. This feels extremely unfair and has tied me to State Farm against my wishes. Second, the new auto policy billing system is confusing and frustrating. I have three vehicles with full coverage, but policies were combined without explanation. I even received a $200 bill that no one in the office could explain at first. If your own staff can’t figure it out, how are customers supposed to? I stayed with State Farm for decades because I trusted the service and the clarity of my policies. Unfortunately, this office has made it very hard to remain a loyal customer. Since all this has happened I have left State Farm and found a new insurance company. I am paying less then half of what I was paying for the same coverage. State Farm has gotten more expensive and covering less every year.
- CTCaden TinsleyJul 9, 20255.0Tanner was great! He was very attentive and helpful! Would definitely recommend this office.
- AFAllen ForrestJun 9, 20255.0Brittnie Joyner was very thorough and knowledgeable when making her presentation over our current policies
- AEAmber ElisabethMay 30, 20244.0The agents in this office are kind and helpful, I’ve been fighting for a year with claims and they were able to help me get information pushed through and get things resolved.
Frequently Asked Questions About Austin Brown - State Farm Insurance Agent
What types of insurance does Austin Brown - State Farm Insurance Agent provide?
They provide Auto Insurance, Home Insurance, Renters Insurance, Life Insurance, Health & Disability Insurance, Pet Insurance, and Property Insurance.
Where is Austin Brown - State Farm Insurance Agent located?
Their office is located at 1023 E Lansing Street, Broken Arrow, OK 74012.
What are the business hours of Austin Brown - State Farm Insurance Agent?
Their office is open Monday to Friday from 9:00 AM to 5:00 PM and is closed on Saturdays and Sundays. Customer service is available online 24/7.
Does Austin Brown - State Farm Insurance Agent accept online appointments?
Yes, they offer online appointments and do not require prior appointments for onsite services.
What payment options are accepted by Austin Brown - State Farm Insurance Agent?
They accept American Express, Cash, Check, Diners Club, Discover, Mastercard, and Visa payments.
Are there any nearby insurance agencies around Austin Brown - State Farm Insurance Agent?
Yes, nearby insurance agencies include Doris Watson - State Farm Insurance Agent and Benjamin Jarvis: Allstate Insurance, providing additional options for insurance services.
What nearby services can customers visit around Austin Brown - State Farm Insurance Agent?
Customers can visit nearby services such as N D Mitchell Salon & Spa for hair and nail care, Kettlebell 360 gym for fitness, and Rocket Brothers Espresso for coffee.
Are there dining options near Austin Brown - State Farm Insurance Agent?
Yes, nearby dining options include Marco’s Pizza for pizza and chicken and The Big Biscuit for American breakfast and brunch.
What neighborhoods does Austin Brown - State Farm Insurance Agent serve?
They serve Broken Arrow Hills, Rose District, Bentree, Leonard, New Tulsa, Hampton South, Quail Ridge, and Lynn Lane.
Is Austin Brown - State Farm Insurance Agent accessible for people with disabilities?
Yes, the office has wheelchair accessible entrance, parking, seating, and restroom facilities, ensuring accessibility for customers with disabilities.