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OH-1408699 Our mission is simple. Our mission is to be the first and top choice for all your insurance needs. Providing responsive, quality service and professionalism to each and every one of our customers.
Details
- Requires appointmentNot available
- Online appointmentsAvailable
- Onsite servicesAvailable
Location
Alex Mascaro - State Farm Insurance Agent
240 W Main St, Plain City, OH
43064, United States
Hours
Reviews
5.0
282 reviews
5 stars
279
4 stars2
3 stars0
2 stars0
1 star1
What are people saying?
AI-generated from recent customer reviews
Customer Service
Agents are consistently described as friendly, helpful, and knowledgeable, providing excellent customer service.
Cost Savings
Many customers reported significant savings on their insurance premiums after switching to State Farm.
Thoroughness
Agents take the time to explain policies in detail, ensuring customers understand their coverage options.
Responsiveness
The team is noted for their quick responses and follow-ups, making the insurance process smooth and efficient.
Personalized Experience
Customers appreciate the personalized attention and tailored solutions provided by agents to meet their specific needs.
- DSDoug Schenher3 days ago5.0Great insurance company and even better customer support from my local Alex Mascaro agency team.
- AJAhmad JarkasNov 4, 20255.0Angela, is amazing, very professional and friendly, it was so nice working with her on my home insurances
- DMDane MiscovichNov 3, 20255.0I was in a financial mishap with an upcoming deployment , a new marriage , kid on the way, and a very high insurance bill at Geico. This kind considerate lady with State Farm went above and beyond to make sure i received the best service and outcome possible , and completely went out of her way to do so for my wife as well. I am now paying just under 200 at a rather low deductible for both of our vehicles a month, rather than 750 for just my own at max amount deductibles. And i couldn’t be more grateful.
- RGRon GleasonOct 23, 20255.0In 2024 we had a tornado damage our home.Rosa was a blessing. She contacted us just to see that we were ok. Then we had some issues with the claims adjuster regarding the inspection. Again Rosa continued to check on us and any concerns we had. If not for Rosa I don't think we would have gotten a satisfactory result. Thank you and your team for taking such good care of us. That's a good neighbor!
- RYRita YoungOct 18, 20255.0We met with an agent in person and she went over our new policy’s in great detail to ensure we had the proper coverages for the best price. Insurance is a necessity in life, so in doing research we felt confident about our choice to switch over to State Farm and did just that. Angela was delightful and very helpful. Thank you!
Frequently Asked Questions About Alex Mascaro - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
Where do I access my online billing and payment information?
Use the Digital Pay Payment Center link to access your account. Enter your User ID and password to login. You will be directed to your billing and payment information.
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.
Do I have to pay for a quote online at Alex Mascaro - State Farm Insurance Agent?
No, you do not have to pay for a quote online. We offer free quotes!
What payment methods are accepted by Alex Mascaro - State Farm Insurance Agent?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
Where can I access my online billing and payment information?
Use the Digital Pay Payment Center link on the website. Enter your User ID and password to log in and access your billing and payment information.
Who should I contact if I have questions about billing or payments?
Please contact your agent. Your agent's phone number and email are available on the details page of your bill.
What are the regular office hours for Alex Mascaro - State Farm Insurance Agent?
The office is open Monday through Friday from 9:00 AM to 5:00 PM and closed on weekends and major holidays.
Can I manage my insurance accounts through the State Farm mobile app?
Yes, the mobile app lets you manage insurance and banking accounts, get roadside assistance, file claims, and more.
Does Alex Mascaro - State Farm Insurance Agent provide emergency roadside service?
Yes, emergency roadside service includes towing, delivery of fuel or battery, locksmith services, and mechanical labor for select services.
Are online appointments available with Alex Mascaro - State Farm Insurance Agent?
Yes, online appointments are offered, and onsite services are available without requiring an appointment.
What nearby places can I visit before or after my visit to Alex Mascaro - State Farm Insurance Agent?
You can visit Plain City Florist or Hometown Huddle for gifts and flowers, or enjoy a meal at Pizza Villa. These are all conveniently located close by.
Where is the nearest gas station if I am visiting Alex Mascaro - State Farm Insurance Agent?
Nearby gas stations include Marathon, Mike's Pit Stop, and Sunoco, making it convenient to refuel before or after your appointment.
Are there any health or wellness services near Alex Mascaro - State Farm Insurance Agent?
Yes, nearby you will find Miller Family Chiropractic & Rehab, Sweet Dreams Salt Therapy, and Advanced Eyecare of Plain City for various health and wellness needs.