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OH-1065360 Our State Farm MISSION is to help people manage the risks of everyday life, recover from the unexpected, and realize their dreams. Our VISION is to be your first choice when it comes to covering your loved ones and investing for your future. My team and I look forward to getting to know what's important to you and helping you with your insurance and financial services needs.
Location
Robbie Anderson - State Farm Insurance Agent
25069 Lorain Road, North Olmsted, OH
44070, United States
Hours
Reviews
4.9
130 reviews
5 stars
126
4 stars0
3 stars0
2 stars0
1 star
4
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the agency for its exceptional customer service, highlighting the staff's responsiveness, kindness, and willingness to go above and beyond.
Professionalism
Numerous reviews noted the professionalism and integrity of Robbie and his team, with clients feeling well-informed and respected throughout their interactions.
Family Atmosphere
Customers frequently mentioned the family-oriented environment of the agency, feeling welcomed and valued as part of the 'Anderson family'.
Claims Handling
Several reviews highlighted the team's effectiveness in handling claims, with clients expressing gratitude for the support and guidance provided during stressful situations.
Competitive Rates
Many customers reported satisfaction with the competitive rates offered, often noting significant savings compared to previous insurance providers.
- ARAmy RutledgeNov 13, 20255.0Robbie Anderson is a true professional who consistently strives for excellence in everything he does. He’s knowledgeable, dependable, and always goes above and beyond to serve his clients. Beyond his work, Robbie is deeply involved in the local community and genuinely cares about making a positive difference. His commitment to both his clients and the community sets him apart and makes him an outstanding representative of State Farm.
- KCKimberly ConiglioOct 7, 20251.0I’ve been with State Farm for over 10 years and never had an issue — until I moved states and switched to Robbie Anderson’s office about a year and a half ago. It has been an absolute nightmare ever since. The agents are rude, unhelpful, and regularly give conflicting or flat-out false information. They’ve repeatedly messed up my policies, dropping important features like roadside assistance and rental car coverage without my knowledge. One person in the office will tell me I have coverage, and the next will say I don’t — it’s impossible to get a straight answer from anyone. The last straw was when they set up my autopay—something I’ve had for over ten years without a single issue—and somehow managed to do it wrong. Because of their mistake, I went months without insurance and had no idea until someone from their office contacted me TWO MONTHS later. Absolutely unacceptable. I would strongly recommend avoiding this office at all costs. Don’t trust what they tell you — double-check everything, or better yet, find a different agent.
- MFMichael FinelliSep 22, 20255.0Dontrell and the entire team at Robbie Anderson State Farm Insurance Rock! Not only do they provide great customer service but you can give them a prayer request as well! 😊🙏❤️
- BPBrian PritchardSep 17, 20255.0Robbie is one of those people that just exudes integrity! You feel it in your interactions, you feel it in the positive energy his staff exudes, you can feel it in the fact that he has multiple family members enthusiastically helping him! Someone who treats their own family this well, I can trust to take care of mine!
- KSKaitlin SchultesSep 11, 20255.0Robbie and his team are extremely detail oriented! With one conversation, you can tell that the team members care about your needs and will do all that they can to ensure that those needs are met to the highest standard! I highly recommend the Robbie Anderson team with State Farm!
Frequently Asked Questions About Robbie Anderson - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
Do I have to pay for a quote online at Robbie Anderson - State Farm Insurance Agent?
No, you can get a free quote online without any payment required.
What are the business hours of Robbie Anderson - State Farm Insurance Agent?
The office is open Monday through Friday from 9:00 AM to 5:00 PM and closed on weekends and holidays.
How can I contact Robbie Anderson - State Farm Insurance Agent if I have billing questions?
Please contact your agent directly for billing or payment questions; their phone number and email are available on your bill details.
Can I manage my insurance account using a mobile app?
Yes, you can use the State Farm mobile app to manage your insurance and banking accounts, get roadside assistance, file claims, and more.
What insurance products are offered by Robbie Anderson - State Farm Insurance Agent?
They offer Auto, Life, Homeowners, Renters, Motorcycle, Property, Boat, Pet, and Business Insurance.
What payment methods are accepted at Robbie Anderson - State Farm Insurance Agent?
Payments can be made using cash, American Express, Visa, MasterCard, and Discover credit cards.
Can I purchase an insurance policy entirely online through Robbie Anderson?
Typically, you can purchase a policy online after getting a quote, but if the option is unavailable, you should contact your agent or Customer Care.
Which nearby places could I visit when I come to Robbie Anderson - State Farm Insurance Agent?
You can visit Domino's Pizza or Starbucks nearby for food and coffee before or after your visit.
Are there other insurance agencies near Robbie Anderson - State Farm Insurance Agent?
Yes, nearby insurance agencies include 'State Farm Insurance' and 'Health Markets - Shawn Stine Insurance Broker' for additional insurance needs.
What local services are available close to Robbie Anderson - State Farm Insurance Agent that might be useful?
Nearby you can find services such as North Olmsted Laser Wash for car cleaning and Sidloski Robert for legal services.