Business Details
About
Insurance AgencyAuto Insurance AgencyHome Insurance AgencyLife Insurance AgencyRenter's Insurance Agency
Our mission is to become your first choice for your insurance needs by establishing a personal, long-term relationship with you and helping you understand the risks you face every day. We focus on Auto Insurance, Home Insurance, Renters Insurance, Life Insurance, and Business and Commercial Insurance throughout the Stark, OH area including Jackson Township, Massillon, Canton, Navarre, Brewster, Akron, Portage Lakes, North Canton and Canal Fulton, OH. License #: OH-1486267
Location
Brad Carpenter - State Farm Insurance Agent
7287 Portage St NW, Massillon, OH
44646, United States
Hours
Reviews
4.9
224 reviews
5 stars
211
4 stars
8
3 stars0
2 stars0
1 star
5
What are people saying?
AI-generated from recent customer reviews
Customer Service
Agents are consistently praised for their professionalism, friendliness, and willingness to help customers with their insurance needs.
Cost Savings
Many customers reported significant savings on their insurance premiums after switching to this agency.
Knowledgeable Staff
Agents, particularly Shane and Elli, are noted for their expertise and ability to explain policies clearly.
Efficient Process
Customers appreciated the quick and easy process of switching policies and obtaining quotes.
- SPShirley PelotDec 15, 20255.0Shane has worked with me for about a week trying to get me settled. I started by calling about business insurance, and I have switched my personal car over so far. Next month I will be moving multiple motorcycles onto my personal insurance as well. While several more phone calls were involved, I absolutely love that once he found out my business partner had a personal policy with another office, he looked them up and sent me to them for our business needs. I don't know of many insurance agents with that kind of honesty, and that is the main reason I came back to Shane for my new policies.
- DCdouglas cellaDec 11, 20255.0I was very well attended. They helped me with everything I needed and were very patient with me throughout the whole process. Great service!”
- WMwaleed mosaDec 9, 20255.0Chandra is absolutely professional and understood my concerns. The best agent I have ever talked to!! They cut my insurance bill in half. 100% recommend!!!
- DRDave RootDec 6, 20255.0Chandra was very professional and an excellent communicator. We arranged the coverage I needed.
- TCTamera CookDec 1, 20255.0Just changed insurance company after many years and had a great experience doing so! Thanks Elle!