Business Details
About
Insurance AgencyAuto Insurance AgencyHome Insurance AgencyLife Insurance AgencyRenter's Insurance AgencyProperty Insurance AgencyBoat Insurance AgencyBusiness Insurance ServiceState Farm
OH-1091092 The State Farm mission is to help people manage the risks of everyday life, recover from the unexpected, and realize their dreams. Our office strives to provide State Farm customers with the most efficient and professional service in the E. Liverpool area. We primarily serve Calcutta, Columbiana, Mahoning and Trumbull County and surrounding areas including Jefferson and Hancock as well as the whole state of Ohio and West Virginia. We focus on Auto, Home, Life, and Small Business Insurance needs. We take time to complete a personalized comprehensive review of customers’ insurance needs. We hope to be the first and preferred choice for your Insurance Services.
Details
- Requires appointmentNot available
- Onsite servicesAvailable
Location
Renee Knepper - State Farm Insurance Agent
49376 Calcutta Smithferry Rd, E Liverpool, OH
43920, United States
Hours
Reviews
4.8
145 reviews
5 stars
134
4 stars
5
3 stars1
2 stars2
1 star
3
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the friendly and helpful nature of the staff, highlighting their responsiveness and willingness to assist.
Professionalism
Many reviews noted the professionalism and thoroughness of agents, particularly Renee and her team, in handling insurance needs.
Cost Savings
Numerous customers reported significant savings on their insurance premiums after switching to this agency, often with better coverage options.
Communication
While most feedback was positive regarding communication, a few customers expressed frustration with phone response times and call back scheduling.
Overall Satisfaction
Overall, customers expressed high satisfaction with their experiences, recommending the agency for its excellent service and support.
- JCJoy Brown - CrosbyNov 13, 20255.0I’ve had great experiences with them on my home and cars. Keep up the good work!
- SHSuellen HickmanNov 4, 20255.0I have had nothing but great experiences with my agent Dawn at Renee Knepper State Farm Insurance. I have been provided with wonderful service while acquiring Life, Homeowners & Auto Insurance. The office staff has always been friendly and everyone greets me on every visit. I highly recommend Renee Knepper and her staff!
- KCKatie CookOct 30, 20255.0I have had a very positive experience working with Renee’s State Farm team! They have all been kind and informative through various life transitions. From getting a new car to moving to a new state! I have had quick responses and thorough assistance! Thank You! :)
- WGWilliam GaunitzOct 29, 20255.0Renee is a pleasure to work with. She helped us out in a very sticky situation because of the lack of service with another Insurance company. Of all of the individuals that I worked with in the Insurance field in Ohio, she is hands down the best! Easy to work with, extremely communicative, and diligent and getting the job done quickly, and obviously great rates are a nice bonus.
- KSkristy seifertOct 12, 20255.0Setting up my small business insurance with Renee was an easy and smooth experience. She was very thorough in explaining each step of the process and quick to respond with any questions I had.
Frequently Asked Questions About Renee Knepper - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
Who should I contact if I have questions about billing or payments?
Please contact your agent. Their phone number and email can be found on the details page of your bill.
What services can I access using the State Farm mobile app?
You can manage your insurance and banking accounts, get roadside assistance, file claims, and more through the app.
What does Emergency Roadside Service cover?
It covers towing to the nearest repair facility, delivery of gas, oil, battery, tires, up to one hour of locksmith services, and one hour of mechanical labor for select services.
What are the office hours for Renee Knepper - State Farm Insurance Agent?
The office is open Monday through Friday from 8:30 AM to 4:30 PM and closed on Saturday and Sunday.
What types of insurance does Renee Knepper - State Farm Insurance Agent offer?
They offer Auto, Life, Homeowners, Renters, Motorcycle, Property, Boat, Pet, and Business Insurance.
Can I purchase a policy online without an agent?
No, you need to work with an agent. If you don't have one, an agent will be assigned to you for all quotes, policies, and accounts.
What payment methods are accepted at this State Farm office?
They accept cash and major credit cards including Visa, Mastercard, Discover, and American Express.
How can nearby gas stations like Marathon and Four Seasons Mini Mart assist me when visiting the State Farm office?
You can refuel your vehicle at Marathon or Four Seasons Mini Mart conveniently located nearby before or after your appointment.
Are there any nearby religious organizations close to Renee Knepper - State Farm Insurance Agent?
Yes, Destiny House Assembly of God, Lifehouse Worship Center, Good Shepherd United Methodist Church, and Longs Run Trinity Presbyterian Church are nearby if you want to visit before or after your insurance appointment.
What nearby services complement a visit to the State Farm office in E Liverpool?
Places like The Counseling Center and Care Clinic Mental Health offer mental health services, while Sunshine Party & Event Rental and Moments By Jenerra Linn Anne Photography can assist with event planning needs.