Customer Service
The staff is consistently described as friendly, helpful, and knowledgeable, providing excellent customer service.
Agent Expertise
Agents like Dan, Jennifer, and Bernard are frequently praised for their professionalism, thoroughness, and ability to explain policies clearly.
Long-term Relationships
Many customers have been with the agency for years, indicating strong loyalty and satisfaction with the service provided.
Claims Assistance
While most reviews highlight positive experiences, there are some concerns regarding responsiveness during claims processing.