Business Details
About
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NY-LA-1090615 Our State Farm mission is to help our State Farm customers manage the risks of everyday life and recover from the unexpected. We offer insurance in Staten Island, New York, New Jersey, in the NYC metropolitan area. Our goal is to make sure your auto insurance, home insurance, business insurance, life insurance - makes sense. We hope that our goodwill and commitment to excellent service your first choice for your insurance and financial services needs.
Details
- Requires appointmentNot available
- Online appointmentsAvailable
- Onsite servicesAvailable
Location
Larissa Buerano - State Farm Insurance Agent
131 New Dorp Ln, Staten Island, NY
10306, United States
Hours
Reviews
4.9
132 reviews
5 stars
125
4 stars
3
3 stars0
2 stars0
1 star
4
What are people saying?
AI-generated from recent customer reviews
Customer Service
Agents are consistently praised for their professionalism, helpfulness, and responsiveness, making the insurance process easy and stress-free.
Knowledgeable Staff
Customers appreciate the agents' expertise and ability to explain insurance options clearly, leading to informed decisions.
Quick Response
Many reviews highlight the promptness of service, with agents quickly addressing inquiries and processing requests.
Positive Experiences
Overall, customers report high satisfaction with their experiences, often recommending specific agents for their exceptional service.
- DTDom Trim2 days ago5.0She did Great work made everything so easy and seamless. Great insurance agent
- DTDee Tirado6 days ago5.0I was thinking about leaving Statefarm a few years ago due to the lack of response I was getting when my last call was with Elizabeth Rivera who turned my opinion around with her professionalism and great customer service that was provided that day and ever since.
- ZZzipp014Dec 27, 20255.0RE: business insurance policy On December 17, 2025 I got notice from vendor that I need a certificate of insurance for an event I was participating in on December 18, 2025. I contacted the office, and Ms. Gilliam.. I had the insurance certificate by the following morning. The service was fast and reliable.
- ALAngela LukaszewskiDec 12, 20255.0From the moment I spoke to Pamela, I felt assured that she would be able to help me with my needs. She was extremely helpful and answered all my questions. When I called the office and she wasn’t there, she got back to me in a timely fashion. I would definitely recommend State Farm.
- AKAlex KuzmaDec 1, 20255.0I’ve been insuring my cars and homes through this office for several years, and the service has always been exceptional. The entire team is knowledgeable, responsive, and truly committed to helping their clients get the best coverage at a fair price. A special thank-you to Alexis Boyce, who consistently goes above and beyond. Alexis is patient, professional, and incredibly thorough—whether it’s explaining coverage options, updating policies, or helping with urgent questions. She makes the entire insurance process easy and stress-free. I highly recommend this insurance office and especially Alexis Boyce for anyone looking for reliable, trustworthy, and attentive insurance support.
Frequently Asked Questions About Larissa Buerano - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
Where do I access my online billing and payment information?
Use the Digital Pay Payment Center link to access your account. Enter your User ID and password to login. You will be directed to your billing and payment information.
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.
Do I have to pay for an insurance quote online?
No, you do not have to pay for a quote online. We offer free quotes!
What payment methods are accepted at Larissa Buerano - State Farm Insurance Agent?
We accept cash and most major credit cards, including Visa, Mastercard, Discover, and American Express.
How can I access my billing and payment information online?
Use the Digital Pay Payment Center link to access your account. Enter your User ID and password to log in and view your billing and payment details.
What services are offered through the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more.
What are the business hours for Larissa Buerano - State Farm Insurance Agent?
The office is open Monday through Friday from 9:00 AM to 6:00 PM and closed on weekends and holidays.
What languages can agents at this State Farm office assist you in?
Agents speak English, Spanish, Indonesian, Mandarin, Punjabi, Tagalog, and Urdu to better serve a diverse customer base.
Can I make changes to my insurance coverage online?
Yes, you can request changes to your coverage online, and the changes will be forwarded to your agent for processing.
What nearby dining options are available near the State Farm office at 131 New Dorp Ln?
Nearby restaurants include Mr. Chile Tacos 2, Cantina Mexicana, Cafe Con Pan bakery and cafe, La Strada Italian restaurant and bar, and Pho Rainbow 3 Vietnamese restaurant, offering diverse cuisines to enjoy before or after your visit.
Are there any nearby services for pet care near the State Farm office?
Yes, the South Shore Animal Hospital is nearby for veterinary and pet services, convenient if you need pet care while visiting the office.
Where can I find fitness and wellness facilities near the insurance agency?
New Dorp Fitness gym and Mrs Rosemary’s Dance Studio gym are close by, ideal for customers looking to stay active before or after business.