Joshua Chapman: Allstate Insurance

4.5
476 reviews

About

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Come on by our office for your insurance needs. Let's get you and your family In Good Hands. We are located at 1100 Long Pond Road in Rochester, NY.

Location

Joshua Chapman: Allstate Insurance
1100 Long Pond Rd, Rochester, NY
14626, United States

Hours

Reviews

4.8
38 reviews
5 stars
36
4 stars
0
3 stars
0
2 stars
0
1 star
2
  • MW
    Maria Wynter
    Aug 31, 2025
    5.0
    Joshua is one of the best insurance agents I have had. He was very helpful and informative. Thank you. The whole staff was very friendly.
  • NT
    Nicole Taglieri
    Aug 27, 2025
    1.0
    I am extremely disappointed with my experience with Allstate regarding a recent claim after a fire. Instead of properly handling and preserving my belongings, the company they hired washed my original oil paintings with soap and water, completely destroying them. To make matters worse, those ruined pieces were then thrown away without my permission. Allstate has since tried to shift the blame onto my contractor, who I know for a fact had nothing to do with this. I have repeatedly reached out, but my calls and messages are now being ignored. The lack of accountability, professionalism, and responsiveness is shocking from a company of this size. This experience has left me not only without irreplaceable artwork, but also without the support and fairness I expected from my insurance provider. I would strongly caution others before trusting Allstate with something as important as protecting your home and belongings.
  • TS
    Timothy Seifert
    Mar 6, 2025
    5.0
    Awesome service!!!!!!!!!!!!!!!!!!
  • MT
    Meinar Tham
    Nov 6, 2023
    5.0
    This Allstate at Long Pond Rd is the best. Thank you Joshua Chapman for taking care of my situation. I got hit and run at parking lot back in August, before hanging up the phone, the collision shop and rental car text me. This is how he works so quickly and professionally. Smooth Processing and no problems at all with collision shop and rental car. I’ve been at this agency for over 30 years.
  • RB
    Rebecca Burns
    Jul 5, 2022
    5.0
    I've got a lot going on and David was super helpful and funny. Luckily, I'll be able to take that advice and accept that help because I was given the options while some would've taken my payment and hung up. Thank you.

Frequently Asked Questions About Joshua Chapman: Allstate Insurance

Where is Joshua Chapman: Allstate Insurance located?

Joshua Chapman: Allstate Insurance is located at 1100 Long Pond Rd, Ste 119, Rochester, NY 14626, USA.

What are the operating hours of Joshua Chapman: Allstate Insurance?

The office is open Monday through Friday from 9:00 AM to 5:00 PM, and closed on Saturdays and Sundays.