Joshua is one of the best insurance agents I have had. He was very helpful and informative. Thank you. The whole staff was very friendly.
NT
Nicole Taglieri
Aug 27, 2025
1.0
I am extremely disappointed with my experience with Allstate regarding a recent claim after a fire. Instead of properly handling and preserving my belongings, the company they hired washed my original oil paintings with soap and water, completely destroying them. To make matters worse, those ruined pieces were then thrown away without my permission.
Allstate has since tried to shift the blame onto my contractor, who I know for a fact had nothing to do with this. I have repeatedly reached out, but my calls and messages are now being ignored. The lack of accountability, professionalism, and responsiveness is shocking from a company of this size.
This experience has left me not only without irreplaceable artwork, but also without the support and fairness I expected from my insurance provider. I would strongly caution others before trusting Allstate with something as important as protecting your home and belongings.
TS
Timothy Seifert
Mar 6, 2025
5.0
Awesome service!!!!!!!!!!!!!!!!!!
MT
Meinar Tham
Nov 6, 2023
5.0
This Allstate at Long Pond Rd is the best.
Thank you Joshua Chapman for taking care of my situation. I got hit and run at parking lot back in August, before hanging up the phone, the collision shop and rental car text me. This is how he works so quickly and professionally. Smooth Processing and no problems at all with collision shop and rental car.
I’ve been at this agency for over 30 years.
RB
Rebecca Burns
Jul 5, 2022
5.0
I've got a lot going on and David was super helpful and funny. Luckily, I'll be able to take that advice and accept that help because I was given the options while some would've taken my payment and hung up. Thank you.
Frequently Asked Questions About Joshua Chapman: Allstate Insurance
Where is Joshua Chapman: Allstate Insurance located?
Joshua Chapman: Allstate Insurance is located at 1100 Long Pond Rd, Ste 119, Rochester, NY 14626, USA.
What are the operating hours of Joshua Chapman: Allstate Insurance?
The office is open Monday through Friday from 9:00 AM to 5:00 PM, and closed on Saturdays and Sundays.
What types of insurance does Joshua Chapman: Allstate Insurance offer?
They offer auto, home, life, motorcycle, flood, renter's, boat, and business insurance.
How can I contact Joshua Chapman: Allstate Insurance?
You can call them at +1 585-227-1180 or email joshuachapman@allstate.com.
Is it possible to book an appointment online with Joshua Chapman: Allstate Insurance?
Yes, appointments can be booked online at https://agents.allstate.com/joshua-chapman-rochester-ny.html?section=appointment.
What languages are spoken at Joshua Chapman: Allstate Insurance?
English is the language spoken at the agency.
Are there dental services close to Joshua Chapman: Allstate Insurance?
Yes, nearby dental services include Q Dental Group, Western New York Dental Group Greece, Slapar Lonnie R DDS, Alf Bunes, DMD, and Andrew Bracci, DMD.
What shopping centers are near Joshua Chapman: Allstate Insurance?
Country Village Plaza is a nearby shopping center where customers can shop before or after visiting the insurance agency.
Are there food and drink options near Joshua Chapman: Allstate Insurance?
Yes, nearby options include Domino's Pizza, Oriens Cafe, and 5 OClock Somewhere Wine & Liquor, offering convenient dining and beverage choices.
What nearby services can complement my visit to Joshua Chapman: Allstate Insurance?
Nearby services include medical doctors like Thomas J. Arnone, DO, massage therapy by Kristin Lynn LMT, beauty salons such as Polished Parts and ONYX Nails & Waxing, and legal assistance from Pamela Halpin (personal injury law).