Business Details
About
Insurance Agency
We are a local, independent insurance agency offering personalized coverage at competitive rates. Serving Rochester, Upstate New York, Long Island, and Pennsylvania, we provide Individual and Business Insurance plans.
For individuals, we offer auto, life, homeowners, renters, condo, motorcycle, boat, RV, disability, and umbrella insurance. Business coverage includes commercial auto, general liability, workers’ comp, professional liability, cyber liability, E&O, and more. Representing multiple insurers, we shop the market to find the best coverage for your needs.
Location
Hours
Reviews
4.9
136 reviews
5 stars
130
4 stars1
3 stars2
2 stars0
1 star
3
What are people saying?
AI-generated from recent customer reviews
Customer Service
The agency is consistently praised for its friendly, responsive, and knowledgeable staff who provide excellent customer service.
Expertise
Agents are noted for their professionalism and ability to explain insurance options clearly, helping clients make informed decisions.
Efficiency
Many reviews highlight the quick and seamless processes for policy updates and claims, with agents going above and beyond to assist clients.
Trustworthiness
Customers express high levels of trust in the agency, often recommending it for its commitment to finding the best coverage and rates.
Long-term Relationships
Several clients mention long-standing relationships with the agency, indicating satisfaction and loyalty over many years.
- EHEo HalbertNov 17, 20255.0I was a new customer with Insurance Marketplace Agency this year. Erika was kind and polite, professional, and patient with my questions. Thank you Erika!
- NHNorma Jaeger HopcraftNov 14, 20255.0Erika Mevissen is a wonderful agent. She connected me with a new car insurer (because the former one canceled all involvement with car insurance whatsoever), and the premium stayed the same even though most prices have risen. Working with her was a great pleasure -- she was cordial, helpful, flexible. I had such a nice experience working with her even though, as we all know, car insurance is a pain :)
- DWDrucilla WhitfieldNov 6, 20255.0Mary have been so helpful in assisting me with whatever I needed. She is very courteous, professional, polite, kind, helpful, thoughtful, caring and loving. She is an asset to this agency. I thank her for her excellent customer service skills, and her willingness to serve others. She is greatly appreciated. THANK YOU!
- MCMichele ConnorOct 29, 20255.0I have been a customer of the Insurance Marketplace for many many years. I recently worked with Erika to update our Homeowners to Travelers Quantum 2.0 product. She made the entire process from quote to renewal seamless. Fantastic service, very knowledgeable great to work with!
- AYAndrea YawmanOct 28, 20255.0We switched our home, umbrella, and auto policies to the Insurance Marketplace Agency because we respect and admire the owner, Mike Zwas. Mike connected us with Troy who oversees our policies and has been extremely helpful to us in making this switch. He has persisted and communicated regularly with me to smooth out a wrinkle that occurred in the transition. He responds in a timely manner, and his expertise and professional manner are reassuring. Many thanks to Mike and Troy. I highly recommend this insurance agency.
Frequently Asked Questions About Insurance Marketplace Agency
What types of insurance does Insurance Marketplace Agency offer for individuals?
They offer auto, life, homeowners, renters, condo, motorcycle, boat, RV, disability, and umbrella insurance for individuals.
What business insurance options are available at Insurance Marketplace Agency?
Business insurance includes commercial auto, general liability, workers’ comp, professional liability, cyber liability, E&O, and more.
Where is Insurance Marketplace Agency located?
They are located at 150 Allens Creek Rd, Suite 220, Rochester, NY 14618, USA.
What are the office hours of Insurance Marketplace Agency?
The agency is open Monday to Friday from 9:00 AM to 4:30 PM and closed on weekends.
How can I contact Insurance Marketplace Agency?
You can reach them by phone at +1 585-482-9980 or via email at insurancemarketplace@insmarketplace.com.
Does Insurance Marketplace Agency work with multiple insurance brands?
Yes, they represent many insurers including CHUBB, Liberty Mutual, MetLife, Progressive Insurance, The Hartford, and more to find the best coverage.
Is Insurance Marketplace Agency affiliated with any professional insurance associations?
They are affiliated with the Independent Insurance Agents and Brokers of America Association and the Professional Insurance Agents Association.
What nearby wellness services are close to Insurance Marketplace Agency?
Nearby wellness options include Julie Finer Wellness (massage therapy and yoga) and Jennifer Sheets, LMT (massage therapy), ideal for relaxation before or after visiting the agency.
Are there legal services near Insurance Marketplace Agency that customers might find useful?
Yes, several legal offices are nearby such as Law Office of June Castellano, Law Offices Of Mark Chauvin Bezinque, and Mersereau Law Office, offering services from family law to personal injury.
What healthcare and counseling services are located near Insurance Marketplace Agency?
Nearby healthcare providers include Quiet Mind Therapy Services, Flower City Psychiatry, Rochester Community Acupuncture, and Monroe County Medical Society, which can be resources for customers seeking medical or mental health support.