Business Details
About
Insurance Agency
We are a local, independent insurance agency offering personalized coverage at competitive rates. Serving Rochester, Upstate New York, Long Island, and Pennsylvania, we provide Individual and Business Insurance plans.
For individuals, we offer auto, life, homeowners, renters, condo, motorcycle, boat, RV, disability, and umbrella insurance. Business coverage includes commercial auto, general liability, workers’ comp, professional liability, cyber liability, E&O, and more. Representing multiple insurers, we shop the market to find the best coverage for your needs.
Location
Hours
Reviews
4.9
144 reviews
5 stars
138
4 stars1
3 stars2
2 stars0
1 star
3
What are people saying?
AI-generated from recent customer reviews
Customer Service
The agency is consistently praised for its excellent customer service, with multiple agents being highlighted for their responsiveness, professionalism, and willingness to help.
Agent Performance
Agents like Erika, Kathy, and Jessica received numerous commendations for their thoroughness, knowledge, and ability to simplify complex insurance processes for clients.
Efficiency
Customers frequently noted the quick and efficient handling of their insurance needs, with many expressing satisfaction with the seamless transition and prompt communication.
Trust and Reliability
The agency has built a strong reputation for trustworthiness, with clients feeling confident in the advice and services provided, often recommending the agency to others.
- CFCharles FlemingDec 29, 20255.0The Insurance Marketplace keeps up the standards I had come to expect from the former Marks Agency. They are friendly and knowledgeable people who really care about their clients. I wish you continued success in the coming year.
- ARAlexander RyskinDec 22, 20255.0I called the Agency to confirm the coverage transfer from the vehicle I traded in to a new vehicle. The agent, Cathleen Feig, performed the transfer immediately, there was no delay in completing all necessary formalities and I was completely satisfied with the work of Kathleen and the Agency.
- ACAllen CarusoDec 15, 20255.0Erika M. helped my Mother and I when my Dad passed away to deal with a number of insurance issues that we really needed help with. She did a great job helping us through a difficult process.
- TMtimothy mackeyDec 10, 20255.0I had some issues with motor vehicle with my insurance and they took care of it immediately and I also had some issues with my vehicle identification cards, which they resolve for me immediately would not hesitate to recommend this insurance company to anyone they’re great
- JKJustin KramerDec 4, 20255.0Erika was great to work with. Prompt and clear communication. Highly recommended!
Frequently Asked Questions About Insurance Marketplace Agency
What types of insurance does Insurance Marketplace Agency offer for individuals?
They offer auto, life, homeowners, renters, condo, motorcycle, boat, RV, disability, and umbrella insurance for individuals.
What business insurance options are available at Insurance Marketplace Agency?
Business insurance includes commercial auto, general liability, workers’ comp, professional liability, cyber liability, E&O, and more.
Where is Insurance Marketplace Agency located?
They are located at 150 Allens Creek Rd, Suite 220, Rochester, NY 14618, USA.
What are the office hours of Insurance Marketplace Agency?
The agency is open Monday to Friday from 9:00 AM to 4:30 PM and closed on weekends.
How can I contact Insurance Marketplace Agency?
You can reach them by phone at +1 585-482-9980 or via email at insurancemarketplace@insmarketplace.com.
Does Insurance Marketplace Agency work with multiple insurance brands?
Yes, they represent many insurers including CHUBB, Liberty Mutual, MetLife, Progressive Insurance, The Hartford, and more to find the best coverage.
Is Insurance Marketplace Agency affiliated with any professional insurance associations?
They are affiliated with the Independent Insurance Agents and Brokers of America Association and the Professional Insurance Agents Association.
What nearby wellness services are close to Insurance Marketplace Agency?
Nearby wellness options include Julie Finer Wellness (massage therapy and yoga) and Jennifer Sheets, LMT (massage therapy), ideal for relaxation before or after visiting the agency.
Are there legal services near Insurance Marketplace Agency that customers might find useful?
Yes, several legal offices are nearby such as Law Office of June Castellano, Law Offices Of Mark Chauvin Bezinque, and Mersereau Law Office, offering services from family law to personal injury.
What healthcare and counseling services are located near Insurance Marketplace Agency?
Nearby healthcare providers include Quiet Mind Therapy Services, Flower City Psychiatry, Rochester Community Acupuncture, and Monroe County Medical Society, which can be resources for customers seeking medical or mental health support.