We have been with State Farm for 21 years. Incredible customer service. Chrissy is the absolute best.
PG
Py Guy
Nov 6, 2025
5.0
This is the best insurance office around!! And Olivia is an absolute GEM! She makes everything so easy and makes us feel important every single time we speak to her. I hope she never leaves.
TD
Tiffany DeMar
Aug 25, 2025
5.0
I have had an incredible experience working with Olivia at State Farm! She is friendly, knowledgeable, and incredibly patient in answering all of my questions. Olivia makes the entire process smooth and stress-free—something I really appreciate when dealing with insurance. If you’re looking for someone who’s professional, responsive, and genuinely cares about helping you, I highly recommend reaching out to Olivia. She’s a true asset to the State Farm team!
JL
Jacqueline Labarge
Aug 16, 2025
5.0
We have been with State Farm for several years now and Olivia and Stephen are always so friendly and helpful with all my questions. I appreciate how well they explain things to us
LW
Lakita Washington
Aug 11, 2025
5.0
When you think about what insurance is supposed to be in the help that it's supposed to have in times of tribulations I couldn't think of a better place to have my policy. These guys have went above and beyond to accommodate and Times of hardship for me and my daughter being a single parent worried about how things were all going to come together they always kept information flowing showing me how to navigate the most difficult situations. I don't just think of them as an insurance company I think of them as an extension of my family that is necessary to keep everything running smooth for me and my daughter. They are patient they are understanding they are attentive and they are genuinely concerned about the customers that they serve. They move with integrity which makes it easy to take advice from them at all times I respect them so much and appreciate them more than they will ever understand. State Farm should feel honor and proud that they have these individuals as a part of their company they work hard and they are non-stop when it comes to protecting the people that they serve. Not only would I recommend State Farm to other people but I would recommend people getting their policy through this particular office. The staff is always friendly and kind and understanding and I will never be able to thank them enough for the hospitality and the grace that they have extended to me and my family
Frequently Asked Questions About Stephen Quiles - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What services are offered by Stephen Quiles - State Farm Insurance Agent?
Stephen Quiles offers insurance services including Auto, Life, Homeowners, Renters, Business, Motorcycle, Property, Boat, and Pet Insurance.
What are the office hours of Stephen Quiles - State Farm Insurance Agent?
The office is open Monday to Friday from 9:00 AM to 12:00 PM and from 1:00 PM to 4:00 PM. It is closed on Saturdays and Sundays.
Can I manage my insurance account through a mobile app with Stephen Quiles?
Yes, the State Farm mobile app allows you to manage your insurance and banking accounts, get roadside assistance, file claims, and more.
What payment methods does Stephen Quiles - State Farm Insurance Agent accept?
They accept cash and most major credit cards including Visa, Mastercard, Discover, and American Express.
Can I purchase and modify my insurance policy online?
You can typically purchase a policy online at the end of the quote process and request coverage changes online which will be processed by your agent.
Is an agent required to complete an insurance process with Stephen Quiles - State Farm Insurance Agent?
Yes, you cannot complete the process without an agent. One will be assigned to you if you do not have or select one.
What nearby places can I visit before or after visiting Stephen Quiles - State Farm Insurance Agent?
Nearby, you can visit Subway for a quick meal, Jade Garden for Chinese cuisine, or Latitude 44 Bistro for American food and drinks.
How can nearby automotive dealers benefit customers of Stephen Quiles - State Farm Insurance Agent?
Customers can visit nearby dealers like Della Chevrolet or Bill McBride Chevrolet and Subaru for vehicle purchases or servicing alongside their insurance needs.
Are there convenient financial services near Stephen Quiles - State Farm Insurance Agent?
Yes, nearby financial services include KeyBank and H&R Block, which can assist with banking, investments, and tax/accounting services.